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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Vivobook for its budget-friendly price, easy usage, and lightweight design. It is suitable for everyday tasks and work. However, some users have concerns about the display brightness, battery life, and keyboard quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 825 reviews
  • Rated 1 out of 5 stars

    ASUS - Vivobook 15.6" Laptop - Intel 10th Gen i3 -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never receive the item until now. I purchased December 18, 2021.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you fro sharing your feedback on this model. We're sorry to hear that you did not recieve your notebook. We would recommend that you reach out to Best Buy support team with your order information. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for light work, and perfect size for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love our new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old laptop became slower and slower over time. It was really pointed out by our son (Software Engineer) and he insisted we needed a new one. Wow, what great advice, he even helped pick one out to meet out minimal needs. We love it and its so fast. The SDD is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i have ever used. I dropped it one time and until now everything is still working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used by my daughter for school. It works great, she’s used it for years now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast. I own 2 other brand laptops, and this puts them to shame. Battery life is very good, and recharging is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Love this laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Fast and reliable. A very good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and great. Very cool and sleek looking laptop. Like the Big button keyboard. Display is good. Battery life decent. No problems yet with it but sound can be better. Not as loud as I want it to be. Overall great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptops works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works well. Does everything I am used to a PC doing. I have had no problems wit it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and at an affordable price. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love It!!! It was worth it! This is the best laptop I had yet.

    I would recommend this to a friend
  • Cons mentioned:
    Windows version

    Rated 3 out of 5 stars

    Ok but get rid of Windows S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fast enough and decent graphics, however, S version of Windows prevents downloads like Zoom which is pretty standard software required nowadays. Disappointed by this issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to even "like" it but can't.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this laptop but can not quite get there. The lap top is functional. Easy to use. The crispness of the screen is not there at all. Dull and not very crisp. The battery life really is terrible. If I put it in sleep mode...it is dead by the next day. Other laptops I have had in sleep mode last for days. I have to shutdown completely to have any battery life at all upon using it the next time. While using it...the battery life is also terrible. I am disappointed in this laptop overall. I only got it as a back up in case my desktop stops working but not much good for anything else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Roses,

      Thanks for bringing this to our attention and please allow us to apologize for the inconveniences caused. This is absolutely not the kind of experience we want any of our customers to have. We'd love nothing more than to improve your perception of our products and of course, our brand. Are you able to clarify how long the battery lasts while the unit is sleeping? Also, have you tried updating the graphics drivers of the unit? You can reach out to me directly at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Just what I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only sort of complaint is would be nice if it had a touch screen. That's not a deal breaker though. I'm not a gamer or any thing like that. For what I need it does the reick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Cheap for a computer but the quality is amazing! I play GTA vice city on it and the graphics are nice and clear. Doesn’t take long to load. Very pleased with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good laptop for school work but the first time i got it and opened zoom the cursor disappeared and I had to end up exchanging mine.Overall a good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Windows laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for Tax software. It is a fine machine and does what I needed it to do. I recommend it for anybody needing a basic windows machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Terrible Screen Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is absolutely terrible. I realize it's only 760P, not 1080P, but the colors are seriously washed out and the viewing angle is very limited when viewed off straight on. We got this to replace my wife's old chromebook, that the touchpad wore out on. Side by side, the chromebook's monitor is miles superior, and it is 760P. I've done everything possible to adjust and improve it, to no avail. We have multiple ASUS products, and this is the first I've been disapointed in. Otherwise, the device works fine.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the screen. This is not the kind of experience we want any of our customers to have. Have you adjusted the screen resolution? Have you updated the graphics driver? If not, please refer to the links below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Driver: https://www.asus.com/Laptops/For-Home/Everyday-use/ASUS-X515/HelpDesk_Download/?model2Name=ASUS-Laptop-15-X515JA

      Steps to install: https://www.asus.com/support/FAQ/1045127/ Asus

  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for surfing the web and doing taxes, definitely glad I got the extra ram

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fran Thomas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is the free gift and the clearance sale discount???

    I would recommend this to a friend