Customer Ratings & Reviews
- Model:
- X515JA-212.V15BB-11
- |
- SKU:
- 6469397
Customer reviews
Rating 4.5 out of 5 stars with 826 reviews
(826 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Vivobook for its budget-friendly price, easy usage, and lightweight design. It is suitable for everyday tasks and work. However, some users have concerns about the display brightness, battery life, and keyboard quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
ASUS - Vivobook 15.6" Laptop - Intel 10th Gen i3 -
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never receive the item until now. I purchased December 18, 2021.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you fro sharing your feedback on this model. We're sorry to hear that you did not recieve your notebook. We would recommend that you reach out to Best Buy support team with your order information. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for light work, and perfect size for travel.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Love our new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old laptop became slower and slower over time. It was really pointed out by our son (Software Engineer) and he insisted we needed a new one. Wow, what great advice, he even helped pick one out to meet out minimal needs. We love it and its so fast. The SDD is the way to go.
I would recommend this to a friend Rated 5 out of 5 stars
Sturdy and reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop i have ever used. I dropped it one time and until now everything is still working
I would recommend this to a friendRated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used by my daughter for school. It works great, she’s used it for years now.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Asus Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Very fast. I own 2 other brand laptops, and this puts them to shame. Battery life is very good, and recharging is fast.
I would recommend this to a friend - Pros mentioned:Performance, Weight
Rated 5 out of 5 stars
Love this laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight. Fast and reliable. A very good purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Overall a great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fast and great. Very cool and sleek looking laptop. Like the Big button keyboard. Display is good. Battery life decent. No problems yet with it but sound can be better. Not as loud as I want it to be. Overall great laptop.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Laptops works well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works well. Does everything I am used to a PC doing. I have had no problems wit it.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Nice affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop and at an affordable price. Happy with purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love It!!! It was worth it! This is the best laptop I had yet.
I would recommend this to a friend- Cons mentioned:Windows version
Rated 3 out of 5 stars
Ok but get rid of Windows S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems fast enough and decent graphics, however, S version of Windows prevents downloads like Zoom which is pretty standard software required nowadays. Disappointed by this issue.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Wanted to even "like" it but can't.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this laptop but can not quite get there. The lap top is functional. Easy to use. The crispness of the screen is not there at all. Dull and not very crisp. The battery life really is terrible. If I put it in sleep mode...it is dead by the next day. Other laptops I have had in sleep mode last for days. I have to shutdown completely to have any battery life at all upon using it the next time. While using it...the battery life is also terrible. I am disappointed in this laptop overall. I only got it as a back up in case my desktop stops working but not much good for anything else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Roses,
Thanks for bringing this to our attention and please allow us to apologize for the inconveniences caused. This is absolutely not the kind of experience we want any of our customers to have. We'd love nothing more than to improve your perception of our products and of course, our brand. Are you able to clarify how long the battery lasts while the unit is sleeping? Also, have you tried updating the graphics drivers of the unit? You can reach out to me directly at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Just what I need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only sort of complaint is would be nice if it had a touch screen. That's not a deal breaker though. I'm not a gamer or any thing like that. For what I need it does the reick.
I would recommend this to a friendRated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Cheap for a computer but the quality is amazing! I play GTA vice city on it and the graphics are nice and clear. Doesn’t take long to load. Very pleased with my purchase!
I would recommend this to a friendRated 4 out of 5 stars
A good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good laptop for school work but the first time i got it and opened zoom the cursor disappeared and I had to end up exchanging mine.Overall a good laptop
I would recommend this to a friendRated 5 out of 5 stars
Very nice Windows laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this laptop for Tax software. It is a fine machine and does what I needed it to do. I recommend it for anybody needing a basic windows machine.
I would recommend this to a friendRated 2 out of 5 stars
Terrible Terrible Screen Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is absolutely terrible. I realize it's only 760P, not 1080P, but the colors are seriously washed out and the viewing angle is very limited when viewed off straight on. We got this to replace my wife's old chromebook, that the touchpad wore out on. Side by side, the chromebook's monitor is miles superior, and it is 760P. I've done everything possible to adjust and improve it, to no avail. We have multiple ASUS products, and this is the first I've been disapointed in. Otherwise, the device works fine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the screen. This is not the kind of experience we want any of our customers to have. Have you adjusted the screen resolution? Have you updated the graphics driver? If not, please refer to the links below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Driver: https://www.asus.com/Laptops/For-Home/Everyday-use/ASUS-X515/HelpDesk_Download/?model2Name=ASUS-Laptop-15-X515JA
Steps to install: https://www.asus.com/support/FAQ/1045127/
Rated 5 out of 5 stars
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for surfing the web and doing taxes, definitely glad I got the extra ram
I would recommend this to a friendRated 5 out of 5 stars
Fran Thomas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where is the free gift and the clearance sale discount???
I would recommend this to a friend







