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Customer Ratings & Reviews

Your price for this item is $186.00
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 183 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-183 of 183 reviews
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is perfect for me to use to study!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow. Display is hard to see……………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Slow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow! Everything took tons of time to load! Not recommended

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brian O,

      We're sorry to hear about the slow performance issues you've encountered with your ASUS Vivobook Go laptop. This does not reflect the standard we strive to provide. To help address the problem, we recommend following the steps in our system troubleshooting guide linked below. If the issue persists, please contact our support team at https://www.asus.com/us/support/CallUs, so we can offer further assistance or arrange a repair if needed.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0125" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus