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Customer Ratings & Reviews

$187.80
Save $12.19
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 187 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-187 of 187 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Reliable, convenient

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus Vivobook has been great for our family. I love how this laptop is thin, lightweight, functional, and easy to use. We are a homeschooling family so I rely heavily on this laptop to create lessons, worksheets, schedules, and more. The graohics on the laptop are amazing and vibrant, the speed of this laptop is top tier for us, and it has been great for my kids educational videos & other material. My children have also used it to play games and the graphics for their games showed clearly and vibrant. Its really easy & convenient to connect to my printer for printing out all the documents we need. Its slim design allows me to take it on the go whenever and wherever I need to. The sound is also clear and loud when watching videos on this laptop. Thw keyboard is comfortable to use as well when typing. Overall as a homeschool mom, this has been an amazing laptop for the entire family to benefit from. Asus has always been our go to for laptop needs due to their reliability and great pricing for a great device.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for school!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great machine for basic use. To highlight, the packaging was great. It was good in that it was well thought out and clearly organized the product. Additionally, the included power cable was solid in quality with no obvious concerns. After removing the product and charging cable from the box, I booted it up. POST/ Boot up seemed very quick. What was not quick was the amount of updates needed. I spent about 30 minutes updating the machine. This felt like the longest 30 minutes of my life, but it is understandable as Windows seems to have updates pretty frequently for a wide variety of drivers, the operating system and other things. After boot, updates and restarts, I was able to login and get everything setup. It seemed very smooth. I had a concern about storage on the machine. There is not a way that I could see to expand storage on the device, so this is good if you don't want a lot of photos and videos stored locally (cloud still works great for many applications). This is a great machine for a student with light work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, excellent build quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, great value! Perfect machine for basic tasks or as a backup. Love the switchable touchpad/number keypad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for work use and everything works great. Sleek design, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is perfect for me to use to study!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow. Display is hard to see……………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Slow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow! Everything took tons of time to load! Not recommended

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brian O,

      We're sorry to hear about the slow performance issues you've encountered with your ASUS Vivobook Go laptop. This does not reflect the standard we strive to provide. To help address the problem, we recommend following the steps in our system troubleshooting guide linked below. If the issue persists, please contact our support team at https://www.asus.com/us/support/CallUs, so we can offer further assistance or arrange a repair if needed.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0125" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus