Customer Ratings & Reviews
- Model:
- E410KA-CL4128
- SKU:
- 10909374
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.6 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable laptop runs smooth never lags very efficient.
I would recommend this to a friendHappy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the quality of this laptop. Highly recommend
I would recommend this to a friendGREAT STARTER LAPTOP!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my 10-year-old as a "starter laptop". The Windows OS with S Mode is perfect to ensure she doesn't download any malicious files. Not the greatest in terms of performance but perfect our needs.
No, I would not recommend this to a friendMr. Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for great price. You should get this deal at the discounted price
I would recommend this to a friendVery good computer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop on a whim because my old one stopped connecting to the internet. This has been a great buy. I have had no connectivity issues and setup was a breeze. I highly recommend!
I would recommend this to a friendASUS 14" laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems like a decent computer for the price. delivered on time
I would recommend this to a friendReturned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is good, If you are introducing your kids to how to use a computer. But for my kids, age and grade, these were slow. Additionally, I had problem with initial set up, as it took over four hours to install Windows.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rayy,
We're sorry to hear you're experiencing performance issues with your device. While we understand you're considering a return, we encourage you to try a few troubleshooting steps first, which are outlined in the FAQ linked below.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0122" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ: Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/
You never get more than what you pay for!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a cheap WIndows computer to do updates on my photo gear and picked this up. To be fair, it's been years since I've seriously used a Windows computer, having been with Mac for over 15 years. It turned out that Windows was as nasty and lame as when I stopped using it years ago. The build qualityYou never get more that you pay for is decent, but the OS makes it unusable for me. I ultimately purchased a MacBook M4.It amounts to the difference between a Yugo and a Porsche Carrera.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cmaxi,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if it did not meet your expectations. On the contrary, lots of satisfied customers, having positive experience using the product will agree that it is a decent entry-level laptop. It runs popular, basic and light computing applications, without compromising system stability and performance as long as Windows, driver and BIOS for this laptop are up to date. Updates for this laptop are posted at: https://www.asus.com/wa/supportonly/e410ka/helpdesk_download/ . Additionally, while accessing web applications, ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ASUS laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as a birthday gift for my grandmother and she loves it as it’s easy to use with a bunch of cool features. Copilot also helps her with a bunch of stuff.
I would recommend this to a friendIt's all about your employees!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Employee, a good company show gratitude to their employees!
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this product- would buy it again! Good deal!
I would recommend this to a friendGreat laptop wonderful price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fast easy smooth purchase the item was ready for pick up very quickly and the price was great.
I would recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop. Super slow and cannot even do basic web browsing. I believe mine was defective. Network drops and slow speeds all the time. Also Best Buy Support and chat are useless. Did not help me at all.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dave,
We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0132" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ—Troubleshooting System is running slowly.https://www.asus.com/support/faq/1042398/
Good budget laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my dad. Discounted price and reliable laptop. Easy to use for his emails and surfing the internet.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great CPU... I've had it for almost a month and no problems...
I would recommend this to a friendAsus review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable price and I love it. It's everything I was looking for. I love how the mouse trackpad has the numbers on it. I love it.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done even tho it is really slow at times and freezes a lot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tray,
Thank you for your feedback regarding the ASUS E410KA. We’re sorry to hear that you’ve experienced slow performance and freezing issues. We understand how frustrating that can be, and we appreciate you bringing it to our attention.
To help improve system performance, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0128" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
Great mix of affordability and capability!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for an older parent…easy set up and reliable machine!
I would recommend this to a friendAsus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent product and quality for the price we paid for it.
I would recommend this to a friend
Great for light internet use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a budget laptop, so expectations should match. The intel celeron n4500 processor handles simple stuff like web browsing, docs, and streaming okay. don't expect it to run heavy software—it struggles with more than 5-6 chrome tabs open at once. the 4gb ram is limiting, and the 128gb emmc storage feels small, though it boots fast. The 14" fhd screen is decent for the price. colors are fine for youtube or work, but brightness is low (around 220 nits). outdoors or in bright rooms, it's hard to see. the plastic body feels cheap but doesn’t flex much. it’s lightweight (2.87 lbs), so carrying it around is easy. Typing is okay—the keys have enough travel, but there’s no backlight, which is annoying in dim lighting. the trackpad works, but the built-in number pad (activated by a button) is awkward and gets in the way. ports include usb-a, usb-c, hdmi, and a headphone jack, which is decent for a cheap laptop. Battery lasts about 6 hours with light use (web browsing, docs). heavier tasks drain it faster. the fan runs often, even during basic tasks, and it gets warm. gaming isn’t really an option—even minecraft lags. This laptop is fine if you need something cheap for school or light browsing. it won’t handle much more than that.
I would recommend this to a friend
