Customer Ratings & Reviews
- Model:
- E410KA-CL4128
- SKU:
- 12191501
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.6 out of 5 stars
- Display
Rating 4.2 out of 5 stars
- Pros mentioned:Overall performance
Lapping it Up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it. Glad I bought it at Best Buy!
I would recommend this to a friend - Pros mentioned:Weight
ATL Geeeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My overall rating (5 star) is based on my uses which are reading the news, ordering food, and etc... I like the product because it is light weight, user friendly keyboard, sale price was great.
I would recommend this to a friend - Pros mentioned:Overall performance
Top tier laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would def buy this again. Love this laptop
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy on budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great for my daughters needs for school.
I would recommend this to a friend Unique Keypad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has a unique feature; a numerical keypad built into the mouse pad, just tap and you change your mouse pad into a keypad. It's a great budget laptop for students!
I would recommend this to a friend- Pros mentioned:Portability
Nice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was a great gift for my son. Easy to use and navigate through.
I would recommend this to a friend its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a little laggy but not too much it also overheats a bit . but it get the job done. great for doing classwork and basic stuff. if its this laggy i doubt you can use this for specific projects. if you need this for work to do big projects i might go look somewhere else .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JoseB,
We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0121" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ:Troubleshooting - Overheating and Fan issues https://www.asus.com/support/faq/1015064/
Decent little laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, just a windows burner laptop for the truck. I recommend a clean windows install to get rid of bloat and run it.
I would recommend this to a friend- Pros mentioned:Portability
Good daily use laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight , easy to use and good price from Bestbuy
I would recommend this to a friend - Pros mentioned:Battery life
A laptop with reliability.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been a gamechanger, though it still cant work for games since its 4gb, but its still can last for hours.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent it what l expected and more love it so much
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love ths laptop i bought a 2nd one. Especially for the price.
I would recommend this to a friend - Cons mentioned:Connectivity
ASUS Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have ASUS laptops for years, but one had a problem with internet connection and would not load pictures anymore from my camera. Purchsed another and it didn't work right from the start. Bought a different brand and works fine.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DonM,
Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the ASUS E410KA laptop. We greatly appreciate your continued support of ASUS over the years, and we're sorry to hear that your recent devices did not perform as expected. Your feedback is valuable and will be forwarded to our product team to help guide future improvements
If you'd like to further investigate the issues you experienced, we recommend contacting our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2206041107-0126" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Computer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It meets my basic computer needs and is very compact
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Processor speed
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is slow and the laptop takes time to catch up, but the battery life is great. Good basic laptop for the price
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LauraT,
Thank you for your comment.
We do understand your disappointment with the laptop and the inconvenience this may have caused if the processor is slow. Indeed, this is a decent entry-level laptop that runs popular, basic and light computing applications, without compromising system stability and performance if Windows and drivers are always up to date. Drivers for this laptop are posted at: https://www.asus.com/wa/supportonly/e410ka/helpdesk_download/ . Additionally, ensure this laptop has access to an established wireless router or hotspot since poor and unstable internet connection or service will definitely affect system speed and performance.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
Best for Remote and basic work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best find under budget friendly windows laptop for general usage and perfect for remote vpn machine login support
I would recommend this to a friend - Pros mentioned:Portability
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very very good an works perfectly an light weight so I can bring it anywhere I go ... The only thing is battery life is small but other than that it's a very good product
I would recommend this to a friend - Pros mentioned:Battery life
New computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need.....easy to manage.....long lasting battery
I would recommend this to a friend Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand and product with and excellent price. The delivery was absolutely wonderful. Great sponsorship. Always my love. BestBuy
I would recommend this to a friend- Pros mentioned:Overall performance
Works for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, even for a senior. It does everything I want to do. Surf internet, shop online, and basic business applications.
I would recommend this to a friend