Customer Ratings & Reviews
- Model:
- E410KA-CL4128
- SKU:
- 12191501
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.6 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her laptop. We surprise her for Christmas and she was too excited
I would recommend this to a friendGift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my little sister. She loves it.
I would recommend this to a friendBirthday Perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a birthday present for my grandmother who told me she had been wanting a new laptop!
I would recommend this to a friendGood value for what it is.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is in good conditon and fully operable. It did take a bit of time to get set-up, but reall yno issues to date.
I would recommend this to a friendGreat Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Asus Laptop for sale for $129.99 before tax. I upgraded the storage with Samsung 1TB SSD... it's pretty fast. I wouldn't recommend this laptop without upgrading the storage to SSD. Other than that it's a great laptop. Highly recommended!
I would recommend this to a friendMr. Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for great price. You should get this deal at the discounted price
I would recommend this to a friendASUS 14" laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems like a decent computer for the price. delivered on time
I would recommend this to a friendGREAT STARTER LAPTOP!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my 10-year-old as a "starter laptop". The Windows OS with S Mode is perfect to ensure she doesn't download any malicious files. Not the greatest in terms of performance but perfect our needs.
No, I would not recommend this to a friendAsus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my laptop. The delivery was faster than expected and the laptop exceeded my expectations. 10 out of 10
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop, it can run a little slow at times, but it works for what I needed to work for
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TyshawnG ,
We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0131" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/
Returned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is good, If you are introducing your kids to how to use a computer. But for my kids, age and grade, these were slow. Additionally, I had problem with initial set up, as it took over four hours to install Windows.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rayy,
We're sorry to hear you're experiencing performance issues with your device. While we understand you're considering a return, we encourage you to try a few troubleshooting steps first, which are outlined in the FAQ linked below.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2206041107-0122" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ: Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/
Very good computer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop on a whim because my old one stopped connecting to the internet. This has been a great buy. I have had no connectivity issues and setup was a breeze. I highly recommend!
I would recommend this to a friendYou never get more than what you pay for!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a cheap WIndows computer to do updates on my photo gear and picked this up. To be fair, it's been years since I've seriously used a Windows computer, having been with Mac for over 15 years. It turned out that Windows was as nasty and lame as when I stopped using it years ago. The build qualityYou never get more that you pay for is decent, but the OS makes it unusable for me. I ultimately purchased a MacBook M4.It amounts to the difference between a Yugo and a Porsche Carrera.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cmaxi,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if it did not meet your expectations. On the contrary, lots of satisfied customers, having positive experience using the product will agree that it is a decent entry-level laptop. It runs popular, basic and light computing applications, without compromising system stability and performance as long as Windows, driver and BIOS for this laptop are up to date. Updates for this laptop are posted at: https://www.asus.com/wa/supportonly/e410ka/helpdesk_download/ . Additionally, while accessing web applications, ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Happy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the quality of this laptop. Highly recommend
I would recommend this to a friendASUS laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as a birthday gift for my grandmother and she loves it as it’s easy to use with a bunch of cool features. Copilot also helps her with a bunch of stuff.
I would recommend this to a friendUseless junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop could not be connected to wifi.How many times do you want me to type this: ghe laptop would not be connected to wifi.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ReginaA,
Thank you for sharing your experience with the ASUS E410KA Laptop. We sincerely apologize for the frustration caused by the Wi‑Fi connectivity issue. We understand how inconvenient it is when a device cannot connect properly, especially when reliable internet access is essential.
To help resolve the problem, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2207007018-0137" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues - https://www.asus.com/support/faq/1015073/
Awfully slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues right from startup. Needed a cheap laptop to edit documents and do light office work. This laptop could barely connect to WiFi without having issues. I knew it was under powered but assumed it would work akin to a Chromebook with browser based tasks. I was wrong. Returned it immediately
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jimmy,
Thank you for sharing your experience with the ASUS E410KA Laptop. We sincerely apologize that the device was underpowered and delivered slower performance than expected, which ultimately resulted in it being returned. This is not the standard of product performance we strive to provide, and we regret that your experience did not meet our expectations.
Your feedback is highly valuable, and we will ensure it is communicated to our product teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2207007018-0138" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
It's all about your employees!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Employee, a good company show gratitude to their employees!
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this product- would buy it again! Good deal!
I would recommend this to a friendGreat laptop wonderful price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fast easy smooth purchase the item was ready for pick up very quickly and the price was great.
I would recommend this to a friend
