Customer Ratings & Reviews
- Model:
- Q410VA-EVO.I5512
- SKU:
- 6543527
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Zenbook 14X's stunning screen quality and excellent battery life. The laptop's performance and lightweight design are also frequently praised. However, some users express concern regarding the limited and unupgradeable RAM, while others have noted minor issues with the touchpad and occasional heat generation under heavy use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touchpad
Fine -- but already replaced.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. I've already replaced it. I thought the virtual number pad on the track pad would be useful, but it's not. I kept turning it on accidentally. I'm glad it was cheap. This won't matter. All of this technology is outdated already anyway.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the notebook. We sincerely apologize for the numberpad issue you've faced and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that you have returned the device, and we hope the replacement operates normally and you enjoy using it.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2307003563-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been amazing to use it has awsome graphics and good storage and i also like how you can have the keyboard light up so you can see the keys better.
I would recommend this to a friendBest Value For Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has one of the best displays in a Laptop. The touch screen is responsive and a cool trackpad with a numpad display integrated on it (can be turned off too don't worry).
I would recommend this to a friendAsus Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop with an amazing display. This is not a gaming laptop and won't play cutting edge graphical games, but will play the vast majority and will handle every task for a student/home user would need.
I would recommend this to a friendAsus for the DUB
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the Ms. for her bday. she loves it and it has great features for its price point really can't beat that honestly.
I would recommend this to a friendPunches above its weight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A cool design with very fast processor and amazing display. But the display is a blessing and a curse for this pc very sharp image quality at the cost of your battery health, also the fan makes noise when running heavy task.
I would recommend this to a friendAmazing screen quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my every day needs and watching online movies. The OLED touchscreen is one of the best in the industry. Give it a chance if a screen is a top priority.
I would recommend this to a friendAmazing Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Audio and OLED on this laptop is amazing, I love watching my movies and shows on it when my wife and kids hog the TV. It’s amazing for long flights, business trips and work.
I would recommend this to a friendBest laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Face ID detection. Don’t have to enter any pass to login
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic value for the price! The battery life is not as good as I hoped, but is enough to get me through a day of classes as long as I am not doing something that uses a lot of battery (e.g. a video call).
I would recommend this to a friendKudos for The Waterloo Iowa Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy Waterloo made the purchase of this laptop practically seamless. Plug and play with all the files and applications transferred.
I would recommend this to a friendNew computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad helped me love this product. The time they spent helping me transfer my information and getting used to the new set up was invaluable
I would recommend this to a friendAsus laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice to buy Priced competitively, easy to use and Best Bestbuy Geek Squad set it all up for me and transferred all My data to it
I would recommend this to a friendLaptop with a beautiful Oled display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Oled display is excellent! Best Buy had a $200 off on this which made it a value for money. But remember you need to purchase Office 365 separately. Slightly heavier than expected but not a deal breaker
I would recommend this to a friendBest Leptop in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this leptop in tax free weekend for $749 , and it is the best decision i made. This leptop has very good body, amazing sound and crisp clear screen
I would recommend this to a friendFANTASTIC PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I listened to the Best Buy rep and purchased this laptop! It's perfect for my small business needs.
I would recommend this to a friendBest laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is the best computer. I encourage anyone who wants an affordable yet valuable laptop to get this ASUS laptop. It’s worth the buy !
I would recommend this to a friendGreat laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop this was for my son he loves it. I actually want to buy same one for my daughter.
I would recommend this to a friend- Cons mentioned:Memory
ASUS hasn't found incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus hasn't found incredible yet. This Asus zenbook loses battery life quickly and it's the first laptop I see the screen goes black when you plug or unplug the charger. Bought the laptop late December and less than a month later McAfee is saying that the system is poor and has only 46% memory left! Files left on old computer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307002232-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.College has been a smooth ride with this laptop, it’s fast, and the light up keyboard has been an underrated feature I never thought would be as useful as it was
I would recommend this to a friend