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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 533 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Zenbook 14X's stunning screen quality and excellent battery life. The laptop's performance and lightweight design are also frequently praised. However, some users express concern regarding the limited and unupgradeable RAM, while others have noted minor issues with the touchpad and occasional heat generation under heavy use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 533 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Glad i purchased. It also was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been for ASUS for longtime but bought laptop from best buy was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would recommend this laptop to anyone. Amazing screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer offers everything my child needs for school and more. Very impressed for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product good looking and working as expected but better to buy 16gb i7 varient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good laptop for the price performance wise really really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-built device. It has the hardware and software I need to get things done. This is perfect for school or everyday use. Plus, Asus is a solid brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, i World f definitely recommend this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Great product, Zero issues! Actually gonna buy 2 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, excellent keyboard. Battery life somewhat mediocre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS-Zenbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the keypad on the right of the keyboard but other than that this unit is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus zenbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is completely satisfying and I am enjoying from this new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, salesman was very helpful and didnt try to sell us on something we didnt need

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my needs. Hard to beat for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop-Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for what I need. Love the touchscreen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with earth-shattering OLED screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zenbook oled

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop! The OLED screen is phenomenal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, huge upgrade from my old laptop and the Oled display is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little laptop, I wish that you could upgrade things on it. I mainly use it when traveling.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    RAM is 8GB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this because the title says it has 16GB RAM, but it actually only has 8GB. Now I have to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AAEE,
      We are sorry to hear that you receive your unit with incorrect specification. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2307003563-0001) for us to better assist you.Thank you for choosing ASUS!

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus