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Customer Ratings & Reviews

Your price for this item is $55.99
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Customer reviews

Rating 4.2 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the ZenWiFi AX Wireless-AX system for its ease of use, extensive coverage, and strong signal, resulting in improved performance throughout their homes. Many appreciate the system's compact size and relatively quick setup. However, some users experienced connectivity issues requiring frequent restarts, and a few found the app and firmware updates problematic. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 475 reviews
  • Rated 5 out of 5 stars

    INITIAL SETUP TIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup can be problematic depending on how your nodes sync and create the initial wireless setup network.. if you set up requires piggy backing off a node the make sure initial setup network reflects that..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product having 3 different place we can place these are WiFi is extended and works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My ASUS router is now a brick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mesh router for about 1 year and a half and the router part completely lost any and all power to it. I tried different outlets, and there is absolutely no power, it’s a brick. 100% would not recommend. I am switching to another company

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lrock,

      We sincerely apologize for the power issue you are experiencing with this wireless router. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. If troubleshooting does not resolve the issue please reach out to us and your router might still be within warranty. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2104051933-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Troubleshooting] WiFi LED light is not ON: https://www.asus.com/support/FAQ/1030643/ Asus

  • Rated 5 out of 5 stars

    If working from home, get this now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working from home and having internet issues. Bought this wi-fi mesh system and solved the problem. This made everything in home that us connected to the internet work so much better. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a little hesitant to buy it but i'am glad i did!!! I now get service all threw my house and into my garage and yard!!! Definitely recommend it to anyone looking to improve their range of wifi service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these to have WiFi around the house especially outside to have my ring camera internet. So far it has been the best thing I bought. Has boosted the WiFi not only in the house but even outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked their mesh ability and used them to mesh with an existing AC1900 asus router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dos the job and does it well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be exactly what I was hoping for, each pod has a hardwire connection too which I don't think is clearly stated on the box. Works with our 400mbps Xfinity internet perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever killed all the dead spots in my house cover all the areas that I needed I have 5 Tv all Netflix YouTube no Buffering plus games styles !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good boost with this WiFi to my system. Definitely recommend. It is a little pricey..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would NOT buy again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult to set up, nodes will not connect. The system was up an running for awhile, but one node dropped offline. After intense troubleshooting, I was able to reconnect that one. Subsequently, a different node went offline. I dreaded trying to reconnect that one due to the time consuming nature of the process. After a total system restart from scratch, I was finally able to get the system working. Nothing about this system is intuitive. The previous system I had was 1,2,3 out of the box. I would not buy this brand again for a mesh network.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Invictus,

      I'm sorry to hear that you had issues setting up the nodes and the connection is not stable. This is not the kind of experience we want our customers to have. Have you updated the firmware? You can refer to the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/us/support/FAQ/1035087/

      Troubleshooting - https://www.asus.com/us/support/FAQ/1040444

      Troubleshooting - https://www.asus.com/support/FAQ/1030608/ Asus

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value and quality for someone in this price range. WiFi 6 product with three extenders Instead of two like other products. I’ve had it for a few months and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to even out your WiFi signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had trouble with internet access (WiFi access) throughout our 3 floors at home. The mesh system did substantially improve access evenly on each floor. It has been a great improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mesh excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantatsic mesh it helped me access the internet all over the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely super helpful in solving my WiFi range issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Great WIFI!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have AT&T gig fiber internet which is great. However their wifi is terrible. These things are a fantastic addition to the fiber internet and a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this WiFi. Ever since I changed from my old WiFi net-gear, I haven’t been spooling. Is very powerful... now I’m enjoying watching my Netflix movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent user friendly. I’m not a tech savvy guy but my wife was busting my stones about the internet coverage in our house. I was able to set up the complete system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for use with Ethernet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my specific use case (all access points connected to Ethernet), this Asus system works very well and offers good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Replaced a net gear router. Best Buys shelves were empty except for 2 items. Nothing else to pick. I was without internet for a week. Expensive.

    I would recommend this to a friend