Customers recognize the ZenWiFi BE30000 Quad-Band Mesh Wi-Fi 7 System for its fast wireless speeds, amazing coverage, and strong signal strength. Many appreciate its performance and future-proofing capabilities, along with its extensive app features and inclusion of multiple VPN clients and servers. However, some customers have experienced connectivity issues with the nodes, and have found the initial setup to be difficult. A few also noted concerns about the high price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 152 reviews
Rated 5 out of 5 stars
Amazing wireless backhaul!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these to replace a tri-band Orbi WiFi 6e system I bought about 3 years ago. 3200 sq ft home, no cat6 runs so I'm looking for the best possible wireless backhaul. My prior Netgear setup was decent but this quad-band mesh system totally blow the Orbi tri-band system out of the water.
The wireless backhaul on this systems is crazy good. I'm getting speeds up into the range of 5-6 Gbps between 10gb capable devices attached to different satellites around 65 ft apart and on different floors of my house.
Using WiFi 6e laptops I get steady 1.4 - 1.5Gbps up/down, throughout most of my house. On the only WiFi 7 capable device I own (Pixel 10 Pro) I see speeds up to 2.1 Gbps / 1.7 Gpbs up/down.
Barring hardware conking out this system should satisfy my home network needs for years to come.
I would recommend this to a friend
Cons mentioned:
Firmware
Rated 5 out of 5 stars
So far, so good!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little concerned about the negative reviews, but I read the extensive review at Dong Knows Tech, and decided to take the plunge. Coming from a TP-Link BE800, which is great for the house, but not powerful enough for the yard or detached garage.
My advice for anyone purchasing this is patience. For better or worse, lots of administrative operations reboot the router and its satellites, so you'll take 5-10 minutes of downtime. Plan your maintenance, this isn't one of those routers where you could, say, add a few static DHCP leases and update while others continue to use the connection. Do your setup when you expect little to no use by others in the home.
Also, it's a _very_ new device. As such, the firmware on the unit might be extremely buggy, so the very first chance you get after getting the main router connected to the internet, check for and apply updates - on mine, one out of the three units needed an update out of the box. If you're having problems this is absolutely the first thing you need to do.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Excellent Mesh system wit expansion capabikity
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the most part I have had excellent performance from these. What I really like about the Asus mesh over other manufactures is the ability to add nodes using AiMesh compatible Asus routers there are not part of the specific Mesh system’s ecostructure.
However, I have noticed a little instability with some of my IoT devices losing connection for 5-10 minutes and then regaining their connection.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Best you can get, now and for many years
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
FIOS finally came to my neighborhood and jumped on it so I could finally leave xfinity. I have a 1500 sq ft 95 year old house with very thick plaster walls that don't play well with wifi. I previously had Asus dual band AImesh with router and 2 nodes connected backhaul with CAT 6..wonders of having a basement. I had a 4th mesh node upstairs connected wirelessly. Worked rock solid with what upload I had on xfinity. Was not sufficient for symmetrical gigabit. I initially tried the less expensive tp-link quad band but it was terrible. Most of my Ring and other 2.4 devices would not connect, or wouldn't stay connected. I spent a whole weekend trying different things to no avail. Fast forward to Monday and a day of Teams calls, macbook connected direct to tp-link and it kept going offline. I went out to BB and went with the very pricey Asus and i could not be happier. Rock solid connection throughout my house and blazing fast wifi on my wifi 6 devices. Highly recommend this setup if it's in your budget. The speedtest shown was on my Samsung Tab S10+
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Unrealized Potential
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mesh system is phenomenal when it works. It’s the most feature packed out of any of the WiFi 7 offerings. Issue is that often times my primary device keeps switching bands or half my home devices periodically cycle connection. This all leads me to restarting the system and everything works great for a week. Then I have to repeat the whole cycle over. There’s so much potential here but as usual, Asus ships a product that’ll need a couple updates to clean up all the bugs. Also, what is with the pricing… Way too expensive for a mesh system. Wait for a sale and updates to make this the beast it can be.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Briggs,
Thank you for sharing your experience with the ZenWiFi, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406012043-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Easy Setup Great Performance
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Asus Zen Mesh WiFi setup was easy. I replaced my Netgear Orbi 750 with the ZenWiFi BE30000, what a difference. The Asus Router app ran the setup successfully and I had my new network up and running with less than 20 minutes of downtime.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 3 out of 5 stars
Frustrating Mesh System
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The specs and potential are there - however, as many reviews have noted the delivery of them is not without issue. We couldn’t get legacy devices and cameras to work without defeating options that are the reason I purchased the unit. When working, it was the best experience I’ve had with a mesh wired backhaul in my home. If cost wasn’t this high, likely I would have retained and waited for updates to roll out - but, current state of product required a return.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Hemi11,
We sincerely apologize for the issues you've faced with the ASUS ZenWiFi BE30000 and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the router, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2406012043-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Great - if you can get it to work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The thing is, when it works, it's five-stars and great ASUS performance. (I'm a fan of their products for years.) But it took hours and a call to tech support to get it up and running, and then a month later it crashed for some reason, and the only way to reconnect was to do factory resets, over and over. It's great when it works, but in the end, I had to return it. Maybe I just had a lemon, but other reports suggest that this is a firmware update problem.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Islander,
Thank you for sharing your experience with the ASUS ZenWiFi BE30000. We apologize for the setup and stability issues you encountered, and we understand how frustrating it must have been to require multiple factory resets. We regret that the situation led to a product return, and we appreciate your long-standing support of ASUS. Your feedback will be shared with our product and firmware teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2406012043-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It can cover a 5000sqft house without dead spots, also can link cameras on the outside and it is amazing, I have more than 100 devices working flawlessly
I would recommend this to a friend
Pros mentioned:
Speed
Rated 1 out of 5 stars
Premature release, very expensive, unreliable.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used Asus routers and mesh for 10+ years. I stick with the brand for mesh as it is backward compatible with older units which helps keep them in service. Installing the first BE30000 was relatively straight. Adding the nodes is when things started to glitch. At the end all connected (I didn't connect any of the old ones including the ET12pro that I'm replacing to the system). Within about 20 minutes and while I'm trying to configure the system, nodes disconnected from the main unit randomly despite having the firmware updated to the May 31 version. This anomaly continued all day. What became frustrating, the signal want stable and my phone, laptop, dropped the Wi-Fi for 15-20 minutes at a time and struggle to connect. Called tech support, very nice but recommended the typical, ie, reboot, factory reset and reinstall.... This went for another several hours. I couldn't tell if this was a software or hardware issue especially that one of the nodes on and off lost Internet connection for minutes at a time(the other node didn't do that). Another strange event that I never experienced with previous models, the app will show the nodes offline, but the nodes are functioning correctly and signal intact. When I try to refresh, the nodes for real go offline. The free minutes that it connected continuously, it's actually excellent speed. I've returned it after over a day trying!
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2405039106-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Almost, but not quite.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an existing 9 mesh node system from a different vendor, very reliable but dated (wifi 5), and I bought 3 sets of 3 of these to replace it (this spans across 3 buildings on a 5 acre lot, with a mix of fiber and UTP between the nodes). I have a separate, standalone router, so I need "AP mode" to avoid double-NAT and maintain my existing DHCP settings for all my devices.
This is my second time attempting to replace these devices; the prior attempt, about a year earlier, was a wifi 6E solution from another vendor; a couple of nodes would accept any not properly handle 2.4GHz clients, while others were fine; there were inconsistencies in the node logs and I could not resolve it with that vendor (it seemed to be a software bug), so I returned them.
The ZenWifi BE30000 setup almost works.
As I expected from reviews, I had to join each device to the main device (around 8 minutes) then do a firmware update on each device (around 3 minutes), I used a wired connection right next to the main device to do this, then moved them all into their wired locations.
I had to go to all my thermostats, remove them from the wall and remove the batteries, and plug them back in, then they joined the new network. Most of my other devices (a diverse set of over a hundred wifi clients) just continued to work (some took a few hours to come back online for one reason or another, but didn't require manual intervention).
Unfortunately, I have around half a dozen irrigation controllers which are particularly picky about wireless. I haven't managed to get them connected yet, and I don't have a good option to replace them with something else (a separate frustration: I'd love to use Hunter irrigation controllers for the whole property, but I object to paying to be a 'contractor' just to cover the devices in my home, and their 'free' service only permits 3 devices). They're located all over my property so I do want them to connect to my main routers, and not set up a second mesh competing for spectrum.
The 'guest' network seemed like the right solution, setting up an IoT network with WPA2 and 2.4GHz. But, it doesn't actually work with AP mode. Specifically: it puts the devices in a separate VLAN (I tried selecting VLAN 1 for the guest network to put them in the default VLAN, but it didn't work as desired). Since they're in a separate VLAN, they can't see the DHCP server and gateway. There is no 'VLAN' configuration on the web interface in AP mode, so I can't set up the guest network to be useful.
I'd be fine with the ASUS device being the 'router' (providing DHCP & NAT) for the 'guest' (IoT) network, or if I could make the uplink of the main router a VLAN trunk (or if it is already, it would be great if it could tell me that somewhere in the UI).
I don't know if the lack of config options is because the Best Buy BE30000 isn't "Pro" (a lot of the docs talk about pro options, and they don't seem to be in the UI), or because I am in AP mode, but it's not good whatever the cause, and if I can't get my irrigation controllers online, I may end up returning all 9 BE30000 nodes and going back to my long wait for a viable replacement to my existing mesh network.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Hi David,
We sincerely apologize for the issues you've faced with your ZenWifi BE30000 and the inconvenience caused.
We want more information regarding your problem and would like logs to analyze your issues.
Can you help submit it for us?
This can be done via the WEBGUI: Please go to Administration ==> Feedback (Please make sure System Log, Setting FIle, 3G/4G Log, and WIFI log is enabled)
under comment section please also give us the following information:
1. The MAC and the model name of the devices having the issues. 2. Also, can you please explain your requirements and usage? Do you want to connect the IoT devices to the same subnet with the main network? Or do you want to setup VLAN? Please provide details of the situation you want to setup up as.
Thank you for choosing ASUS.
Best Regards, Justin ASUS Customer Loyalty US Support
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Several Issues Very Disappointed and Returned
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do yourself and favor and don’t buy this. Bought to upgrade from an ASUS WiFi 5 system, but it was not stable and my family complained of issues with it. Tried several troubleshooting steps, but for this kind of money I felt it should be flawless and returned it and plugged old WiFi 5 system back in. Has really put me off of considering another ASUS system.
Issues: 1. Once a week in the middle of the night the no internet connection red light would come on despite cable modem having internet service. Would have to restart it and cable modem several times to finally get it to say internet connection available and WiFi working. Old WiFi system connected just fine to the modem during process of troubleshooting whereas this one wouldn’t.
2. Ring battery cameras would connect for 15 minutes, then could never get them to connect again to the WiFi. No issues with our older WiFi system or when turning on cable modem WiFi with the Ring battery cameras connecting to them.
3. My wife’s work laptop, my work laptop, and my personal laptop weird disconnects and sometimes Teams meeting would be fine, but at same time as Teams meeting other internet items like Outlook email and web browsing wouldn’t work.
4. Buffering was bad when streaming even for devices directly wired into the main router. My son complained on his iPad that the buffering was awful.
5. Restarting it took forever when trying to troubleshoot.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Allsmiles,
We sincerely apologize for the connectivity issue you've faced with the ZenWiFi BE30000 and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Although you have returned the router, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2405039106-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
I love this Asus Router!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was reasonably straight-forward. The “main router”/nodes arrived labeled, and ASUS’s web interface walked me through getting everything up and running. LED indicators, node placement, etc., all worked pretty much as described.
What I love about this is that it has a strong set of features and customization. ASUS’s firmware (ASUSWRT / AiMesh / AiProtection etc.) gives you lots of control: guest networks, SSID segmentation, detailed traffic settings.
Lastly, coverage is excellent. In my house, the nodes delivered strong signal in rooms that previous routers/mesh setups couldn’t reach reliably. No more dead spots near the kitchen or upstairs bedrooms.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Software seems to be finally fixed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried again after a year. Once software is fixed, everything works fine.
I would recommend this to a friend
Rated 5 out of 5 stars
So fast, never drops.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old router I could get 800 tops on my phone with 1.2Gb service. With this router I'm getting 1.6Gb at my phone, better than my ISP said. I'm regularly getting 1.6 out of it now. The original firmware was crap but as soon as it updated it's been great. The whole house is now covered, the wireless backhaul means speed doesn't drop at the nodes. Love it.
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Great for anyone with a 5gb internet connection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this mesh system. I previously had the Deco BE95. This one has so many features that the Deco didn't, plus no subscription fees. Setup was super easy, the range is really good, and the wireless speeds are fast. I downloaded the latest firmware and haven't had any issues as of yet. Highly recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
BEST MESH WIFI SYSTEM!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best mesh wifi system! I've had Velop and Orbi 970 before this and constant problems with both. I bought this and all problems have went away. Constant disconnects and devices not transferring to the closet node with the other two systems. Everything is great with this ASUS BE30000 mesh system
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
ASUS gets the job done
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the instalation process was a bit rocky, the router has exceeded my expectations so far. I used to own their XT8 model and wsas ranging from 570-600ish Mbps (mind you, I pay for gigabit). Now it really crossed those speeds and very very consistantly. While Wi-Fi 7 still has their growing pains, their promise of a more consitent and powerful technology seems to be a reality
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t hesitate about this item, simply solve my coverage issues for a three floor home
10 users. I try several mesh systems and brands . But this are the best….
I would recommend this to a friend
Pros mentioned:
Signal strength
Rated 1 out of 5 stars
Dud Out Of The Box
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received the Asus 3-pack BE30000 today. As soon as I went through the setup process it failed. Reset the maint router unit and this time it completed the setup and even prompted to upgrade to a newer firmware. As soon as that was completed the router was online. Using the Asus app, I could see all of my devices started to go online. I have several (7 of them) 6-outlet smart power strips that I use to connect various equipment. Immediately they all started to flicker. I could hear the relays in the power strips clicking on and off continously. Initially I thought that my new 85 inch Sony TV was going bad when it began restarting several times. And many aquarium pumps started to click and turn on and off. Immediately I powered off this Asus BE30000 router and eveything stayed calm. Luckily I also ordered Orbi 970 and was delivered last night. I removed the Asus and hooked up the Orbi 970 3-pack with 2 satellites and 1 main unit. The installation although a little slow went without a hitch. None of the smart power strips had any clicking issue. All in all my 73 devices are happy now. I even spoke with Asus tech support with no solution. I even tried adding the satellites but without success. I have used Asus routers and their MBs for over 20 years and this is the first time I’ve encountered a dud. Not sure if anyone has experienced like this. The units are back in the box to be returned. Orbi costs a grand more than the Asus but it seems to be a more powerful unit with a strong signal all around the house. Previously I was using the 4-pack eero 7 Max. But the signal would intermittently dropout. My Nest doorbell wired would disconnect or sometimes take a longtime to connect. With Orbi 970 the signal is strong and I can see the doorbell camera everytime. I could try buying another Asus 3 pack BE30000 but at this point I am not confident.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Techie,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problems. To resolve the unstable connection, please verify if the routers' settings matches with your ISP's modem security credential. Check if the routers are within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz. Try resetting the router and check if the configurations of these devices are correct in reference to your ISP's modem. Also, we recommend updating the routers' firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/us/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-be30000/helpdesk_bios?model2Name=ASUS-ZenWiFi-BE30000 . Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.