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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,399.99

Customer reviews

Rating 3.7 out of 5 stars with 152 reviews

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Rating by feature

  • Setup

    Rating 3.6 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers recognize the ZenWiFi BE30000 Quad-Band Mesh Wi-Fi 7 System for its fast wireless speeds, amazing coverage, and strong signal strength. Many appreciate its performance and future-proofing capabilities, along with its extensive app features and inclusion of multiple VPN clients and servers. However, some customers have experienced connectivity issues with the nodes, and have found the initial setup to be difficult. A few also noted concerns about the high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-152 of 152 reviews
  • Pros mentioned:
    Coverage
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Cutting Edge, Not Ready

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ZenWiFi BE30000 WiFi 7 Quad-band Mesh Router (3-Pack) - White is a cutting edge mesh WiFi system with outstanding hardware specifications. Unfortunately for the time that I have used it, I felt like a beta tester. I am not new to setting up mesh WiFi systems having previously set up several Eero and Linksys systems. I have owned many ASUS products over the years including laptops, desktops, routers, etc. They are generally of high quality and can often be cutting edge. The ASUS BE30000 has cutting edge specifications but was impossible for me to setup with the current firmware. The BE30000 consists of three units, one (the router) is connected to the internet source and the other two basically become satellites. The overall system is intended to cover over 30000 square feet. Setup is supposed to be very easy. Simply plug the units in, download an app, and follow the instructions in the app. Unfortunately, I was never able to get the satellites to connect to the router and when I tried to use the router alone, some of my devices such as laptops would not connect. Although the Asus BE3000 seems to have great potential, I would not recommend it in its current version.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TheHodster,


      Thank you for your comment and for sharing your experience with the Mesh router.



      We do understand your disappointment and the inconvenience this may have caused if you are experiencing connection issues with the router. To resolve the issue, please verify if devices connecting to the router are working properly and within range to the router, the router and nodes are within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. Also, when connection issues occurs, please check if the LED status light on the routers, including the modem are showing a stable connection. If the router is running with an older firmware version, please install the latest version posted at: https://www.asus.com/us/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-be30000/helpdesk_bios?model2Name=ASUS-ZenWiFi-BE30000. If you need further assistance, please email me at [email protected] and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Speed
    Cons mentioned:
    Firmware

    Rated 2 out of 5 stars

    Still buggy firmware….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but firmware still buggy as I have frequent disconnects from WIFI even though router is still connected to the internet. I have to either switch to the iOt network or temporarily shut of the wifi connection on my device and then reconnect. I came from the XD6 system which worked fine at the 1GB speed. I have latest firmware but Asus needs to get this fixed via firmware or I will return this as others have done. Many seem to have the same intermittent disconnect isdue if you google this model. Was hoping Asus would have corrected this after more than 6 months post launch.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SteveC, 


      Thank you for your feedback.
       
      We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing weak signal strength. To resolve the weak signal, place the routers in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at:  https://www.asus.com/us/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-be30000/helpdesk_bios?model2Name=ASUS-ZenWiFi-BE30000
      Furthermore, legacy devices may not work properly with WIFI-6e or WIFI-7, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz.

      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/
         
      Thank you for choosing an ASUS product. 


      Rodel 
      ASUS Customer Loyalty Asus

  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Not Ready For Prime Time

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simple review - Don't waste your money. After struggling with this system for two weeks, I've finally said, this system is just not ready for use. SETUP Really simple, or at least it appeared that way. Make this work with any device built before 2020, and the pain becomes extreme. IN USE For any device that actually connects and works with this system, the router is incredible. Connection speeds are over the top. On my Apple TV, every streaming service buffers minutes of content - it acts like it is wired to the router. For devices that require the "legacy" (meaning not WPA3 compatible), prepare for long pain and suffering of configuring your devices - including reseting them to factory. And even then, after router restarts, some devices refuse to reconnect. RANGE Mesh nodes are unreliable (I have one node 3 feet from the base and wired to the base; it shows poor connectivity). Slightly longer set of details. I replaced an ASUS WiFi 6 set of three routers (a fairly powerful base, and two slightly less powerful ASUS routers set as mesh nodes). Meaning, I am very familiar with and love Asus routers and their configuration. I placed the new system in exactly the same place as the old. The new mesh nodes were never able to stay connected. 12 of my 30 devices were able to connect to the base router. After two weeks of back and forth with ASUS support, I was finally able to dumb down this system to WiFi 6 level and WPA2 security, and get 28 of 30 devices to connect (four or five require manually restarting after the network restarts). Range is no better than my previous system. Throughput is way better for those devices that work. If you have any "legacy" devices (be clear a "legacy" device as defined by ASUS is anything that uses WPA2 security), this network is not for you. The whole idea of segmented networks (a WiFi 7 or ultra modern - WPA3 with MLO (Multi Link Operation - incredible throughput with this); legacy - WPA2; VPN; and easy guest) is a pipe dream that can't be achieved. The device is completely incapable of doing these wildly diverse set of networks. What does work reliably - MacBook Pro (2021), iPad Pro, iPhone 14, Apple TV 4K, Brother printer, Windows 11 PC, PS5. What doesn't work reliably - Bang & Olufsen speakers, Dyson devices, Ring (security system, stick up cameras), My Q garage door opener, Nest Thermostat, Asus Mesh nodes (BE30000), Honeywell dehumidifier. What can't be connected - Dyson air purifier and Winix air purifier. Note - every one of these devices connected to my previous network. I've set up maybe 50 wireless networks over a very long period of time - including 802.11b, through virtually every standard after that. I have never found anything as frustrating nor as expensive as this system. I have always been able to find a solution to make a system work. This one has completely and totally befuddled me. At this price point, the three routers should set themselves up and flawlessly work with any device presented to them. It falls way short of that desired result. Save your money.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Beta Product, Too Many Issues

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Asus ZenWiFi BQ16 Pro BE30000 Quad-band WiFi 7 Mesh Router (3pk) about a week ago. The hardware is well built and hefty. It looks like a larger version of the other model Asus ZenWiFi AiMesh routers. There are five ethernet ports. One of these ports is a 10 Gigabit WAN/LAN port and one of the ports is a 1 Gigabit WAN/LAN port. The three other ports are 1 Gigabit LAN ports. There is also a USB 3.0 port. There were three units included and one has a sticker that identifies it as the “main” unit. Initial setup was straightforward…. I connected the 2.5G port of my modem to the 10 Gigabit WAN port of the “main” unit with the included CAT6 ethernet cable, powered it on, and I set it up it up through the web user interface as a router. The web user interface is similar to other Asus routers. I felt right at home navigating the user interface, having owned Asus routers for many years. After setup, the router provided full advertised ISP speeds (1000Mbps D/L, 200Mbps U/L) through the devices connected through the LAN ports, but the single unit struggled to provide wireless coverage in my 2400 sq ft home. I have two Eufy smart outdoor floodlight cameras and they would not connect to the 2.4 GHz wireless network until I added at least one of the other two units as a node. I did experience issues when adding or removing wireless mesh nodes. Adding a node: when a node is added through the app or the router GUI, it will say that it was not successfully found/added, even though the mesh node is shown on the router GUI/app (i.e., added) when it is powered off and then back on. Removing a node: whenever a mesh node is factory reset with the reset push button, the WPS button, or by removing the node from the app or the router GUI, it will automatically add itself back as a node whenever it powered off then powered back on. Through trial and error, I found that the only way to remove a node from the system is to power off the main router then factory reset the node that you would like to remove. It was a frustrating experience when I tried to change one of the nodes to a wireless access point. After I finally got the mesh network setup and working, wireless speeds were good. I do not have any WiFi 7 devices. So, I was not able to check the functionality of the 6 GHz bands, but 5 GHz and 2.4 GHz coverage and speeds were good initially with the wireless mesh network. However, after a few days, wireless network speeds went to a crawl (less than 25 Mbps) and all of the units had to be powered cycled to restore expected speeds. Through troubleshooting efforts, I noticed that there were missing settings (i.e. wireless control channel, channel bandwidth, wireless security authentication method, etc.) on the wireless settings web user interface that I am used to seeing on my other Asus networking products. The missing settings could be restored by rebooting the router, but within 24 hours they would disappear again. The issues that I experienced were repeatable after factory resetting all of the units’ multiple times. I also own an Asus RT-AX86U Pro with two Asus XT8 nodes and these products do not experience these issues. Asus support was contacted and their suggestion was to factory reset the nodes and setup the Ai Mesh again, which I had already done multiple times. Hopefully, the issues can be resolved with a future firmware update. Unfortunately, in its current beta state, I was unable to use the Asus ZenWiFi BQ16 Pro BE30000 units in my home. They were boxed up, and I went back to using my Asus RT-AX86U Pro with two Asus XT8 nodes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a brilliant router that actually lets the end user control the transmit power, the roaming level of the client to pass from node to node. I seriously haven't dropped once moving around with my phone. I first bought an Orbi and that dropped really nonstop. Netgear even removed Transmit Power adjustments. Sole reason why I returned it. Thank goodness I did and went with this Asus. Thank you ASUS. They designed a GUI/APP that far exceeds the competition. It's like sitting at the adults table rather than the kids table. So well thought out. I can even setup a reboot schedule of the router to keep it running fresh daily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great speed and coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a game-changer for anyone seeking top-notch performance and reliability. Ultra-fast speed, exceptional coverage, and stable connection. Besides, the highly customized network options perfectly fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Tech Insider Network Member

    Rated 1 out of 5 stars

    Unmitigated disaster

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have SO much I could put in this review. I've got about 10 pages of testing, troubleshooting, and 3 weeks worth of dealing with support and emails and things to try. A month ago I had an Asus Wifi6 gaming router. Worked great. I also had two TPLink Deco access points that were just for my smart devices around my house - about 140 or so at last count. I just purchased a Surface Pro 11 with Wifi 7, so decided to upgrade my network. Got a 10GB switch, put a 10GB interface in my Synology, and my media center could only support a 5GB interface. But things were quick. So then I needed to upgrade my wireless to Wifi7, and got an Eero Max 7 2 unit mesh system. 10 minutes later it was up and running, replaced all the other wireless. I didn't even have to break out a separate 2.4 GHz network just for the IOT things. I didn't have a single device that was unable to connect to the single SSID that had all frequencies running. And copying things from my Surface Pro 11 via wireless to the wired Synology or media center gave me 250 to 260MB/s file copy speeds. I was happy. Then this came to try out. And it was a hot mess. It took me trying for three days with no success, then finally getting help from support, just to get the smart devices going. They would all get an IP address and the ASUS management would show them all connected, but nothing actually got ONLINE. All the apps showed everything offline despite the Asus setup automatically creating a separate IOT network for them. I could connect my phone, iPad, or Surface Pro to that network and it was fine, but the smart devices did not get out. Support finally got that working though, so my smart house was no longer not smart. Then I started trying to get file copy speeds to where I have them with the Eero. But the best I could get with the Asus, despite being on the 6GHz channel and despite my wireless showing a 5768 Mb/s link speed, was barely 110 MB/s. Only 40% of what I could get with the Eero. I was putting it in the EXACT SAME SPOT the Eero sat, using the EXACT SAME CABLE to connect it to the 10GB switch. All cables are Cat-6. Switch showed all connected items at the proper speeds. A few weeks with Asus support and nothing. They had one or two things I could try to change, but it made no difference. I spent a dozen or so hours those weeks trying things myself, various pro settings. Nothing ever made this get anywhere near the speed the Eero did with the default setup out of the box. So now I'm waiting for the email with the details to send this back. It's already packed up and ready to return. Maybe at some point they will get a firmware update that fixes things, but meanwhile there is no way this is anywhere near ready for real life use. Seems more like an Alpha level product, not even ready for Beta testing yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JDThird,

      We sincerely apologize for the connectivity issues you've faced with the ZenWiFi BE30000 and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Please send us an email at [email protected] and include the case number "N2405039106-0013" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Set it and forget it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Wi-Fi 4 I've exclusively owned Asus routers and always had good luck. The average review score had me a little worried, but given the history I've had with the brand I took the risk. I did have to return my first set after one of the nodes was stuck in a reboot cycle, but the second set I got has pretty much been flawless since the initial setup. As I move around my 2800 sq ft, 2-story home, my phone switches to the best possible node seamlessly the way I'd expected my previous AXE1100 and AX11000 mesh setup to so that was a noticeable plus vs my old setup. Also I liked that these were more compact vs the giant, 8 antenna spider-like routers I'd previously had (plus they've got 12 antennas). The initial setup did take a while since I had to update the firmware on each node individually for some reason, but once they were setup and then moved to their permanent spots throughout my home I haven't had any issues...not even a need to reboot and it's been about 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommend, seems like they improved the system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! I can fully enjoy the benefits of my 5gbs internet service. Since installing BE30000 a week ago, I have been extremely satisfied with the stable WiFi connection and improved speed. The WiFi coverage has significantly improved compared to my previous router. The ASUS Router app made installation effortless, and the units were quickly detected and connected in my case. I highly recommend this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great whole house WiFi 7 mesh system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mesh system since my previous ASUS router wasn't covering enough of my house. A lot of the complaints are about connectivity from months ago but I updated my system right out of the box and aside from a few router resets, it's amazing. Speeds are great and the app is intuitive without subscriptions. The hardest part was the initial setup via WiFi but once I set it up through an ethernet cable, it was straightforward. I wouldn't say this is great for tech novices but if you somewhat understand routers it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now, I was using TP-Link Deco but switching to ZenWiFi BE30000 has shown me what an amazing system it is. Whereas before I wouldn't get a signal in my bathroom, with ZenWiFi now I have full bars throughout my house. The ZenWiFi BE30000 is expensive, but the experience has been great. With a whole-home Wi-Fi 7 mesh network, my whole family has stable inernet connection in all three floors and twelve rooms of my home, and gaming was smooth as silk. Installing was as simple as placig the belt. To my surprise, getting things working wasn't that painful. Note that after the setup, system updates are automatically executed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3-Year vs 2-Year warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should verify the warranty on the BE30000/BQ16 Pro before purchasing. Best Buy's version has a 3-year warranty, whereas (at least) two other major sellers only have a 2-year warranty. Even the ASUS site shows the warranty as 2 or 3 years, depending on the selling dealer.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DalTxJim,

      We do understand your concern regarding the warranty for this ZenWIFI.



      We(ASUS) provide 3-year local warranty for this specific product. If you need further information or assistance with the warranty service for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

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