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Customer Ratings & Reviews

Model:
AUG-SL03-C02-G03
SKU:
6085414
Your price for this item is $55.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Pro + Connect's ease of use, simple installation, and convenient auto-lock feature as significant advantages. Many appreciate its compatibility with various smart home systems and the ability to remotely access and monitor the lock. However, some users find the lock's size to be a drawback, and concerns about battery life have also been raised. The price point is considered high by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 833 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Works great with Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient item. Able to check history. Great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grant lock with the connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you need it to do. Functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and have no issues or what so ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart look is really good and suggest to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still buying and upgrading smarter home. So many upgrades alexa etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lock! I bought this for my daughter and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bluetooth connected door lock I have used by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone. Great product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. It's very convenient and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. HomeKit enabled. Geofencing works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems! I like the easy set up..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interestin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting product i really like to try it again next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart door lock is the greatest thing I have purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works great if your inside the house but if you leave Auto Unlock doesn’t work and you will need a key to get in your house so what’s the sense in spending almost300.00 bucks for a lock you need a key to get in your house

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so excited about this lock. After a ton of research we settled on this smart lock specifically beacuase it is supposed to automatically unlock when you approach the door, works with Alexa, and can be remotely unlocked. Bonus it comes with the Hub. Unfortunately, it doesn’t open when you arrive home, the Hub disconnects from the internet all of the time, and we are forced to use the keypad (that cost extra).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Must do better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the previous model. Still has its fair share of issues. The adapter that acts as the go-between of the locking mechanism and smart lock will need to be replaced regularly. You will be charged when you need a replacement. Customer service has taken a nosedive as well. Perhaps COVID-19 is a part of it; however, at the end of the day, you're still taking people's money, so the service should reflect that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the overall function but it would always disconnect from the hub for some reason it would never stay connected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok. Sometimes we cannot get the connection. Also make sure you do a good calibration between the door and the lock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My door opens from left to right, not right to left - this lock was not compatible. Seemed to work fine if lock would work both ways

    I would recommend this to a friend