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Customer reviews

Rating 4.5 out of 5 stars with 2329 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the BB-8™ App-Enabled Droid™ by Sphero's ease of use and fun factor. The product's movement, app, entertainment value, and design also receive positive feedback. However, some customers find the size and price to be less appealing, and have expressed concerns about the control, sound quality, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,329 reviews
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    BB8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB8 Sphero app enabled droid is muchly fun to having play with. I like it much lots.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eight year old enjoys playing with this all the time. Easy to use with iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very easy to work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids loved it , very easy to pair. Charge could last longer. Very durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entertaining toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old boy thinks this is a very cool toy, and he has learned to control it pretty well. Before purchasing be sure to check that the required app is compatible with any phones you will be running it on. If you like to give the kids your old hand-me-down phone, you may end up having to load the app on your newer phone and lend it to them when they want to play.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this toy. Even though its on the small side.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 4 out of 5 stars

    Great Toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this BB-8. It is really fun to drive around the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited, but had to shut my phone on and off 3 times just for the app to work. Then the app crashed every time I tur bed around. I did the firmware update on him and the app crashed n the middle of that. I'm sorry but 150 bucks the toy should have bugs worked out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sphero - BB-8™ App-Enabled Droid is a Fun Toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sphero - BB-8™ App-Enabled Droid is a fun but expensive toy. I found the information on what the toy could do was a little exaggerated. The patrol function is just the bot moving randomly. The drive and the programed "yes", "no", etc. are good.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 1 out of 5 stars

    Boring after a couple of days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toy is definitely fun for younger children on the first day of purchasing. It is like a shiny new toy. My child got tired of this toy after a couple of days. It now just sits charging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little toay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little toy. Bought this during black friday and for now it's worth the 30 I paid for it. Not sure how long it will stay fun but it's a toy. You play with it and at one point you get bored and move on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A fun, but limited toy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of fun bringing BB8 to life. It requires a smart device to operate. The only limits this has is that it doesn't handle carpet quite as well as hard floors, and that you can only do what the app allows you to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fun and I like that they are consistently updating it with new features. Current update u can watch the new Star Wars movie with ur BB8 and he will react to the movie. This is a must for any Star Wars fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Little Friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this guy! This is a fun remote. So fun that you want to take care of it like it was the real deal... but smaller. My kids and curious cat loves BB-8 as well. Great find and worthy buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MINE CAME USED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed with Bestbuy.com. I just took our BB8 out of the box to charge for Christmas and it has been USED! It is really dirty as if its been all over someone else's floor. I'd exchange it in store for a new one but they aren't in stock in time for Christmas. This is the second item I have received from Bestbuy.com that was used (the other was a phone screen protector that was cracked and missing parts). I am NOT IMPRESSED Bestbuy.com. This little droid BETTER work despite being used and not ruin our Christmas present.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play and watching it roll around. Was able to control with both my iPhone and Galaxy phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The force is not strong with this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for Black Friday. Returned it because I found a cheaper one through Disney Movie Rewards for a handful of DMR points and $10 for shipping. All I can say is that I am disappointed I wasted the DMR points and the $10 on shipping. It's nothing more than a remote controlled ball. On wood floors it doesn't really even work that great. If you put him in explore mode, it'll just go around in a small circle and move the head around like it is looking at something. In the 20 minutes that I have played with it, BB-8's head has popped off more times than I can remember. It has also conveniently gotten trapped under my entertainment center in that time ...knocking his head off in the process. Don't waste your money on it, your kids will get bored with it fast and it'll be lost under their bed for the next few years. When they find it, it will be missing the head and the charger will be at the bottom of a box in storage somewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new toy for my nephew and the adults in the family. Responds to app controls most of the time. Could navigate better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my BB-8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought really hard about purchasing this item. Thankfully I did! BB-8 is amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of hope for this product. It was great the first time I used it but I realized afterwards that it has to reconnect to your phone overtime you use it. I have only been successful in connecting it two times. It usually gets a quarter of the way connecting and freezes. It is a great idea but I expected more from Sphero and the price that came along with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overated toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll be bored with it after an hour. Its no different than $20 old school remote control toys.

    No, I would not recommend this to a friend