Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
F9K1113-BBY
SKU:
4070013
Loading...

Customer reviews

Rating 4 out of 5 stars with 1792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,792 reviews
  • Rated 5 out of 5 stars

    great coverage without breaking the bank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a two story house and the combo router provided by my ISP was not cutting it. This router was easy to hook up and now I can pick up a strong signal all over the house and in the front and back yards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has worked flawlessly for me. My modem is downstairs have this upstairs and have no problems whatsoever. Just make sure it has the latest firmware and you won't be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product just not what I needed, it also didn’t include a Lan cable like it said it did and I haven’t had a chance to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Power...Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for something lite. The service person pointed this out to me and I was blown away at the cost. It was a great deal and the selling point was future proof. This was a great buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has its moments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is good most of the time but I've had issues with disconnection at times. Also there are three bands and sometimes one of the bands disappear . still pretty good

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Candy90066,

      The router should work reliably once it's set up. Let's try setting a fixed channel on both networks and checking if the unit's firmware is updated. Please get in touch with us at [email protected] so we can have the unit checked by our Escalation Engineers. Indicate your contact information and the link to this review for our reference.

      Regards,

      Kristine
      Belkin Support Belkin

  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    review before buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt use this router on spectrum wifi. signal was weak and not work on advertised speeds. had to switch routers again.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi raider,

      If properly configured and the firmware is up-to-date, the Belkin F9K1113 router should work fine with your Spectrum Wi-Fi. We regret to hear that the product is no longer with you as we could have requested one of our Escalation Engineers to optimize your router's settings to boost its performance. Should you wish to give our routers another chance in the future, we're just an email away at [email protected].


      Regards,

      Jay
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Nice Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who would be using it for just one device. IT works beautifully. Not sure if it would have enough power for several devices but we are very pleased with it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this initially and could not get it to work properly. Returned it for a Netgear 25 which was simple to set up and works flawlessly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is a good router. I did have to return it because the range was no sufficient enough and I found one stronger and the same brand cheaper at another store.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Mrios1245,

      Some steps could've helped in optimizing the coverage of this router. We understand that you've already returned it but for inquiries and assistance with your other Belkin devices, do not hesitate to reach out to us at [email protected] with your phone number and the link to this post.


      Regards,

      Irish
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't looking for a router that was to expensive, and that when I saw the Belkin and I read the features on the box and compared to the other products and the Belkin won.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast, easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These routers have to upgraded when you change modems, wish I'd known that ahead of time so 8bcould get a combo product. Since I didn't know this worked out great. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-routed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would guess that a router would go bad; a quick trip to the Southland Best Buy and out the door with a new router. Hooked it up to the Mac and we are on the internet again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    meh!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does well in the beginning, then after a few hours... speed tends to slow down even when your next to it... so i returned and exchanged it for a Linksys.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Anton,

      It's quite unfortunate about what you experienced with our device. It should have given you a consistent speed. We respect your decision in returning the device. If you have questions regarding any Belkin devices, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Great Dual Router for the House.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router seems to be working OK at the house with several devices. However, the price was too much. I am trying to find it a lower price to get the adjustment from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not cover the range or distance that it says

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not cover the range or distance that it says in the box. I'm 35 feed away and the Wi-Fi signal go down. The same as a old Linksys router that I have. No difference in coverage.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      Thank you for sharing your feedback on the Belkin router. The router's wireless range can be affected by physical obstruction and wireless interference. We recommend that you relocate the router to a central location. Keep it within the line of sight of the wireless clients. Minimize physical obstruction like thick walls, large metallic objects, etc. Interfering wireless signal could also be a factor. Try adjusting the router's wireless settings to avoid interference. Use channel 6, 9, 11, or 1.

      You can update us with the result at [email protected]. Feel free to email us should you need further assistance. Indicate your contact information and a the details of your network.

      Regards,

      Belkin Support
      www.belkin.com/supportBelkin

  • Rated 1 out of 5 stars

    Unable to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending 45 minutes on the phone with my DSL internet provider, it was suggested I return this item as we were unsuccessful at getting it to work.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Caspian,

      We regret to hear that you already returned the product. We could have requested one of our Escalation Engineers to work closely with you in hooking up your router to your ISP's modem. Should you have other Belkin device that needs assistance, we're just an email away at [email protected]. We'd be more than happy to serve you.


      Best regards,

      Jay
      Belkin Support Belkin

  • Rated 2 out of 5 stars

    Price was right, performance was not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade from a Belkin router that I have had for years. I was told by a technician at my cable company that the new router would give better signal strength and speed for my wireless needs. The Gigabit worked seamlessly and I get about 54 MPS on my wired connection but I have tons of problems with the wireless not reaching all areas of my house. I understand that there is a floor separating the basement but if I stand directly below where the router is, I only get 1 bar of signal strength.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Dozer,

      Thank you for letting us know about your experience with the device. We're here to help you get it to work as expected. To enhance your wireless connection, try to specify the channel of your wireless network in order to avoid wireless interference in your area. You may follow this link: http://www.belkin.com/us/support-article?articleNum=8340

      Let us know how it goes so we can further assist you. Email us at [email protected] with your contact details and the link to this review.

      Regards,

      Belkin Support
      www.belkin.com/supportBelkin

  • Rated 2 out of 5 stars

    New router hasn't increased speed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying for several days to reach (Mgr) Ryan, who sold me this router and assured me that I would get 45 MBPS minimum, which hasn't happened. Finally spoke with (Mgr) Brad today. I explained my concern, that my comuter s VERY slow and also told him that I couldn't get to Ryan because NOBODY ANSWERED THE PHONE after the answering machine put me on hold MANY TIMES in the last 10 days. Brad said that someone would contact me to arrange a home visit. I sure hope it's soon..

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, ArtG,

      The Belkin Dual-band Wireless AC router is capable of the speed that you wanted to achieve. However, the performance of your router would still depend on your ISP's modem and the built-in wireless adapters of your devices. Please email us your case number or contact details at [email protected] so we can review your case for investigation. We would like to tap one of our Escalation Engineers to take care of this issue and provide you a resolution.

      We'll wait for your email.


      Regards,

      Jay
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Works as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Bought this item to replace the router we had before. Unfortunately the doors (between the router and the smart-tv) have to be open or the tv doesn't get signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed reliable not super expensive with multiple connection capabilities. Was right on point for the small office. Stream hulu netflix all day plus computers phones .

    I would recommend this to a friend