Belkin - Dual-Band AC+ Gigabit Router - Black

You demand a lot from your Wi-Fi network. With this Belkin router, everyone in the house will be able to watch shows, play games and use tablets, smartphones and Smart TVs at the same time, without lag or slowdown.

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$79.99

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Overview

What's Included


  • Belkin Dual-Band Wireless-AC+ Gigabit Router
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
80% of customers would recommend this product to a friend (1298 out of 1628)

Features


Wireless-AC

Enjoy a high speed Internet connection with data speeds of up to 1200 Mbps on a dual-band 2.4GHz/5.0GHz frequency.

Intellistream QoS (Quality of Service)

Prioritize online tasks. Stream HD movies, listen to playlists and get into online games simultaneously.

Multibeam antenna technology

Get clearer coverage. Powerful signal strength provides extended coverage and reliability, even when multiple devices are in use.

Simple Start setup

Open a browser on your smartphone, tablet or computer to complete the setup process.

Built-in Ethernet and USB connections

Connect wired devices or set up a wireless printer with 4 Gigabit LAN ports, 1 Gigabit WAN port, and 2 USB ports.

Network security

Guard your information with 128-WEP, and WPA/WPA2 encryption. Plus, keep track of your kids’ activity online with parental controls.

System requirements

Backward compatibility with 802.11 b/g/n networks means your old devices won't be left behind. Supports Windows and Mac OS.


Overall customer rating

4
80%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Garbage.

    Posted
    PHAQ
    • My Best Buy® MemberMember

    tldr; If you have $100 to burn on a router (AC or otherwise), move along. Even though I dropped $100 on this as an AC router investment to make the most of my 300Mbps connection, I wouldnt even use this router on a 5Mbps pipe. There were quality/performance issues with both wifi channels, AND the switch. This router (AC1200) was problematic almost immediately but got worse over the course of two weeks. 5Ghz channel WiFi After 24 hours, the 5Ghz channel had dropped all devices, but was still broadcasting. Attempts to reconnect could not complete. Reboot router resolved issue temporarily, but would occur again. The quality of the connection was poor REGARDLESS of the location of router and distance of device(s). Just pinging the gateway from multiple devices that were next to the router would spike (to over 10seconds in extreme cases), or chunks of ping requests would drop. This was for both 2.4, and 5Ghz channels. The nail in the coffin was when my primary PC's bandwidth deteriorated, which is directly connected to a 1Gbit port on the router via CAT5.e cable, started to deteriorate and could not break 150Mbps down (my pipe is 300Mbps, which the router was capable of giving me). Remove the router from the network, run my pc straight into the modem, 320Mpbs down. Put router in the front of the network again, down still peaking at 150Mbps. Something is defective on the router, wether its heat related I have no idea. It's a small casing, doesnt look well ventilated, and I gave it a go in a few rooms in the house all with the same results. I bought mine at Best Buy and there is a 1yr manufacturer's warranty that Best Buy honors in store, so since I was 2 days out of BB's 15 day return policy I was still able to return it to them for store credit instead of dealing with Belkin. Good Luck!

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi,

      Thank you for taking the time to write this comprehensive review of the product and we appreciate the time you've spent in letting us know about this. We're sorry for all the challenges that you have encountered with the unit and it's just so sad that you have returned it without us getting the chance to check it for you. We do hope that we will still be able to do business with you in the future. Should you have more feedback to share, please feel free to send us an email at BelkinCares@belkin.com along with your contact information and the link to this review.

      We will happy to hear from you.

      Sincerely,

      Belkin Support
      www.belkin.com/support Belkin

  • Rating: 2 out of 5 stars

    Fool me once....

    Posted
    Clamcop
    • My Best Buy® MemberMember

    This router is a disappointment. About once a month it needs to be rebooted to restore the Internet connection. It has happened often enough to have allowed me to find the problem, but not the solution... Initially, I thought Comcast was at fault, and tried the modem reset, cables, and eventually swapped out the Motorola Surfboard for a Ubee. My connection was restored each time after rebooting both the modem and router...or in the extreme swapping the cable modem. Belkin support was no help. When I called I was instructed to reboot the cable modem and the router, and then the problem was 'solved'. Eventually, when I had gone through the process several times and identified the router as the problem I called Belkin support to swap out the router...but three months had elapsed and my 'free support' window had ended, even though my warranty hadn't. I explained the situation to the tech and asked for a warranty return. I was to I had to sign up for a support contract to diagnose the problem before being able to return the router ...if they found an issue. I asked what they would be doing differently to diagnose the problem...perhaps some diagnostic software. The rep could not (or would not) tell me, and I refused to pay the ransom. I have no confidence that they could or would do anything differently or provide any solution. I even located a Belkin customer advocacy manager on LinkedIn and sent him an inquiry, but received no response. I have had several wireless routers; Draytek, Netgear, Linksys (while Cisco), and now Belkin. I have worked in high tech, specifically in large networking and unified communications companies, and would be all over the customer service organization if one of my customers had received this Poor support. It is highly unlikely I would buy Belkin again OR recommend to a friend.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi Clamcop,

      We are sorry to hear about your experience with the Belkin router and the Support team. Allow us to review what happened and assist you accordingly. Were you given a case number by the Support team? We would appreciate it if you could share to us the case number so we can pull up and review your record. You can reach us at BelkinCares@belkin.com anytime.


      Regards,

      Belkin Support
      www.belkin.com/support Belkin

  • Rating: 2 out of 5 stars

    Caution advised for complex environments

    Posted
    Peeved
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My first Belkin, an N600 DB, set up on a single laptop with Windows 7, required a few hours of work before I called Belkin support. That time, they were able to help me get the router networks working. However, IMHO, caution is advised for using the Belkin AC1200 DB router in a complex environment. My current environment is a Windows 7 Toshiba and a Windows 10 ASUS, and in addition to the private networks, I was trying to set up guest networks with security on both laptops which may have added to the complexity. The default open and unsecured guest networks were so restricted that they were useless. After at least 20 hours working on and researching issues with 3 1/2 hours of those hours was spent with Belkin support persons, I was unable to set up all the networks on both laptops. After that, I gave up and went back to Bestbuy and got a NETGEAR AC1200 router. I set up and tested a 2.4 GHz on the Windows 7 and a 2.4 and 5 GHz on the Windows 10 in 1 1/2 hours without using support. I did skip setting up the NETGEAR guest networks. In the end, I can't recommend Belkin, and I can't imagine buying another Belkin product myself.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi, Peeved,

      We truly understand the complexity of your network setup and we'd appreciate if you will provide us your phone number at BelkinCares@belkin.com for us to have a better understanding of your issue so we can check if there was a breakdown of the process. This way, we can improve the quality of our products and services to our valued customers.


      Regards,

      Jay
      Belkin Support Belkin

  • Rating: 3 out of 5 stars

    Good for a small home

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This router is annoyingly tippy, but works well for relatively short distances, probably equal or better than others in its price range. I had problems with range as I wanted the useful range to extend from the family room to the bedrooms in a 2600 square foot home. The far bedroom got only one bar and spotty reception. I bought a Belkin extender, which helped, but only got two bars. I learned that extenders are a poor way to improve reception as they are very inefficient, as they lose much of the signal while amplifying the remainder. Better to use the money for the extender to buy a better router instead. Which is what I decided to do. I took them both back to the store, planning to get the next best. Then I decided not to play around - with the money from the returns, and adding about $50.00, I could get a router that was known to have more range than most. I knew that, when it comes to receiving signals, its way better to choose extra. So, I bought the Linksys WRT 1900AC. I understand Belkin now owns that company. Well, that turned out to be a good decision! We not only got full, five bars, we got five bars in the shop, which is a separate building about 100 feet away! Not to mention additional features - like being extra fast!. No more hassles and such a strong signal is well worth it. Forget buying any "extender", just get this router or another as powerful (not many are) with the money, and get far more signal to boot. I am still recommending the Belkin F9K1113-BBY for those who don't need much of a signal as I think its competitive with others in its price range, but if you think you may need an extender, forget that - use the money for a much better router and be in fat city as far as a router is concerned. One less hassle! Dave in Seattle, WA

    I would recommend this to a friend

    • Brand response

      BelkinStaff

      Hi Dave,

      We greatly appreciate you for spending the time and sharing a detailed experience on the Belkin AC1200 Router. We value your feedback. In our continuous effort to provide customer satisfaction, we will share this to the team for future product improvements.

      For questions, suggestions, or technical assistance, feel free to email us at BelkinCares@belkin.com with your contact details, location, and the link to this post.

      Regards,

      Belkin Support
      www.belkin.com/supportBelkin

  • Rating: 2 out of 5 stars

    Maybe just a bad luck

    Posted
    samboy
    • My Best Buy® MemberMember

    I ended up returning the product and here is why. * Setting up was a breeze. I use MAC address filtering and was able to configure with no problem. Devices connected except for one major problem. My daughters phone Samsung S4 and and an iPod kept getting the same IP address using DHCP. Tried updating the firmware but it was the latest one. The only way I was able to get rid of the issue is by giving the devices a static IP by using the router's built-in "IP reserve" feature. I should NOT have to though ** The connection was not good in comparison to my old D-Link DIR-601 which is a 150 mbps max wireless N router. I've never had an AC router before so can't give speed comparison using the 5ghz but let me just say with the laptop 5 feet away from the router, I did get 700+ mbps but with it 20 feet away with no wall blocking it, the speed went down dramatically to 169 mbps. I felt it should be at the same speed, if not, at least close to it but not drop by 500+. As far as the N connection I only had 65 mbps while my old d-link always gives me 100+ PROS: I love their dashboard. It looks good, makes it easy to navigate and find your way around when configuring your router. As the title say, maybe it was just bad luck for me as I've read other reviews and never read a post with the same issue as mine.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi. We appreciate your time for sharing this feedback. It’s sad to hear that you had to return this device. If you ever need help with any Belkin products, don’t hesitate to email us at BelkinCares@belkin.com. Just include your contact details and location in the email. We hope to hear from you again. Belkin

  • Rating: 2 out of 5 stars

    we were just not compatible

    Posted
    customer4life
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This router had some pretty cool features that I actually liked. I liked the fact that it had a health restore button. In other words it would reboot itself on a schedule you can choose from. This was to ensure the router was working at its capacity. They have a web based configuaration page that was very simple to use. If you needed to secure ip addresses for printer or other wireless products that did not need to have an ip address change everyday was simple. The disadvantage for me was that most of my technology is a bit older so I could not fully take advantage of the 5.0ghz. The cable prodivder that I get my internet service from actually preferred a different brand. The 800 helpline was something better to be desired. unfortunately I was not able to understand part of the instructions as it seemed there was a language barrier. during the help it seemed like they were going off a some generic interface of the web browser. I could see how a person that is not that technical savvy could be frustrated and return this unit Instead of having to deal with the 800 number. The one thing I did not think to do is call Geek Squad. You might have to pay a small price but the peace of mind is priceless.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A+ / The Belkin is strong

    Posted
    Babakazoo

    I have cox ($245.00+ monthly - fast package). I had a Linksys Cisco 5 or so years old. I had bad wireless upstairs and just dealt with it for years. I saw this one on sale, read the "strong" reviews and set it up. Setup is quick, go slow, follow directions and you will receive SPEED. I am a nerd and internet speed junky. I need HD and I need speed. I used to get 20 on the Internet Speed Test on my phone when sitting next to the computer, I used to get 10 or 11 upstairs. I NOW GET 30+ UPSTAIRS AND 82 DOWNSTAIRS (tested around 6.30pm). The strength of the router is Great. The location of my router is behind 3 walls to get to the upstairs. When others stream HULU, Netflix or HBO, they just use the "media" account.... no stream problems at all.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Does not work with VOIP

    Posted
    Abgr7
    • My Best Buy® MemberMember

    Bought this Belkin router to improve upon a 9-year old wireless-n router, but it was not better. Had to return it. The Belkin router would not work with my VOIP adapter (a Cisco SPA122). No matter how closely followed VOIP provider's instructions, it never produced dial tone. Original router worked 1st time. Also quite basic interface. Firewall is either off or on, nothing in between. Parental controls allow to bar a device from internet completely, but not to ban specific websites or keywords. Would not accept 64 hex characters as wi-fi password, only passphrase, so I could not copy previous router's SSID & password - would have to assign new password to all devices in the home. Final strange feature: The ports at the rear of the unit lie in a recess which is too narrow to fit fingers in to unplug ethernet connectors. You need pliers or a thin pencil to get cables out of the top two connectors (!!?). Best Buy gets 5 stars for return policy. Buy online and return to store.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi, Abgr7,

      We appreciate your feedback on the product. As for the challenges that you've encountered, there could be factors that caused it. We understand that you no longer have the router but do not hesitate to email us anytime at BelkinCares@belkin.com for inquiries and assistance with our products.


      Regards,

      Irish
      Belkin Support Belkin




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