Customer Ratings & Reviews
- Model:
- F9K1113-BBY
- SKU:
- 4070013
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.
This summary was generated by AI based on customer reviews.
excellant product easy set up no hassel connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i'm happy to buy this product and thanks to Best Buy staff who helped me to choose the right product for my need. It is working very good and deliver the steady stream of signals.
I would recommend this to a friendNot the router if you have many devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because my router was 10 years old and I thought it would work for my house but I have 10 devices and it would slow down my internet speed
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Norm,
The speed is normally affected if there are a lot of the devices connected to the network. It would be best to test the speed using a wired computer and send us the results at BelkinCares@belkin.com so that our Support team can assist you with the workarounds. Please indicate your phone number and the link to this post in the message for our reference.
Regards,
Irish
Belkin Support
Great Router!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is great for all my streaming devices. I have a Chromecast, FireTV Stick, and a smart TV and this router gets me the best quality streaming on all of them.
I would recommend this to a friendWorks most of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with my purchase. It works some of the time but there are times when I can't play videos on the internet yet it allows me to access pages. Other times it's not allowed me to play iPhone games when using wifi so I have to just turn off wifi and use my phone data. My last router was better but after using it for 5 or 6 years I had to buy a new one. Should have chosen the same brand as before but I tried to save a few bucks. Now I know reason this was cheaper
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Bteufel,
There's a possibility that it could be an issue with the router's speed. Let's start checking the speed test results on the modem and the router. Please email us the results at [email protected] with your contact details and the link to this review so we can have one of our Escalation Engineers assist you further.
Regards,
Kristine
Belkin Support
- Cons mentioned:Signal strength
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product constantly lost signal. I called Belkin costumer service they walked through set-up. Which included deleting all updates. It worked fine for about 3 days then started losing signal again. Kept product for 8 days and returned to store. Replaced it with a Linksys router,no issues since.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Your experience with the router is definitely not its expected behavior. Our Escalation Engineers could have further checked the product and helped you get it to work as expected. We understand that you have already returned the product. Should you need any assistance with your other Belkin devices, please reach out to us at [email protected] anytime.
Regards,
Kristine
Belkin Support
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The media server is not compatible with a lot of media components so your stuck having to use the 2.5 ghz server. So why pay extra money for a server you can't use.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Afanyouknow,
We saw your review and we would like to thank you for sharing with us your feedback. Allow us to help you out with the challenges you've experienced with the device. We'd like to know what media components you were referring to so we can have our support team look into it. Email us the details at [email protected] with the link to this post. We'd be glad to hear from you.
Regards,
Belkin Support
http://www.belkin.com/support
- Pros mentioned:Speed
Good router, TERRIBLE signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The multi bands are great, but I can't connect it to my printer. The worst part of this is I can't get good wifi in my bedroom that is 30 feet away from the router. The internet seems faster, but I'm limited to what part of the house I can use it in. DO NOT WASTE YOUR MONEY ON THIS PRODUCT!!!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, jvan13,
As what you have described, it seems that your F9K1113 router needs to be optimized. Since it's a dual-band router, we need to make sure that it's broadcasting separate networks and the channels are set based on your current network setup. Email us your contact details and the link to this post at [email protected] and we'll have one of our Escalation Engineers walk you through the process.
Regards,
Jay
Belkin Support
Meets all our needs and more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With our old wireless router we were loosing connection And having to reset it every 2 days. With this router I have not had to do anything But enjoy it! It was a great buy!
I would recommend this to a friendGreat Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Easy Set Up. Works great for what we needed. Just hated we had to buy one Due to now living somewhere that only DSL is the only option. But Belkin is IMHO the Best
I would recommend this to a friendGreat for small house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router on the recommendation of a Best Buy employee. My Wi-Fi was running slow. I was told this router would fix that. It did not.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Bluebyrd,
To maximize the performance of your F9K1113 dual-band router, we need to make sure that it's running on its latest firmware version and the wireless settings are fully optimized. Send us an email at BelkinCares@belkin.com so we can get you over to our Escalation Engineers to walk you through the process. Don't forget to indicate your contact details and the link to this review for reference.
Regards,
Jay
Belkin Support
Really great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great router. It's a little more expensive than some of the routers, but worth the price. It's pretty, too.
I would recommend this to a friendNot for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good device for customers that are not computer savvy. Network always in searching mode and less connected.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. We appreciate your time in writing this review. We have noted your feedback. If you need assistance, you can reach us at [email protected]. We'd be more than glad to assist you.
Basic router, works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have any advanced functions nor it's range is too high - but overall works stable on both frequencies.
I would recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product hoping to get better coverage in my 2 story house. I did not and couldn't get reliable coverage on the same floor. Might have been user error or might be that there is a small chimney in the middle of the house, but I was not satisfied with the product and returned it. Back to using my old Belkin router that is about 10 years old. Same type but better coverage.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Michael,
It is possible that the new router encountered some conflict with other devices or networks. Adjusting its wireless channel will help in improving the connection.
We understand your decision. Should you decide to own a newer Belkin router, do not hesitate to contact us via email at [email protected].
Regards,
Belkin Support
www.belkin.com/support
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff very helpful when I went into th store on 104th and I 25. The product was an upgrade from the same brand bought two or three years agao.
I would recommend this to a friendSetup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was not as easy as the "instructions" made it out to be. Had to go online to see how to set up the rest of the network capabilities.
I would recommend this to a friendDidn't work right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item and exchanged it. For some reason when we installed it our speed suffered by about 30%.
No, I would not recommend this to a friendModem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. Will definitely buy again for my next device. Best Buy has the best customer service.
I would recommend this to a friendGreat
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and very happy buyer Thanks best buy for all great things that you have
I would recommend this to a friendHigh speed but lacks power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router is great for a amall area but anything over 1000 sq. Foot, all signals lose their power. The 5ghz has an even worse range.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, 64rob64,
For an optimal Wi-Fi coverage, it is recommended that your dual-band router is relocated in an open area, ideally on the central part of the house. Also, assigning fixed channels for both frequency bands would help in boosting the signal depending on your current network environment. We would love to tap one of our Escalation Engineers to look at your current network setup and provide you their best recommendation to improve your Wi-Fi experience. Email us the details at [email protected] with your contact information and the link to this review for reference.
Regards,
Jay
Belkin Support