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Customer Ratings & Reviews

Model:
F9K1113-BBY
SKU:
4070013
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Customer reviews

Rating 4 out of 5 stars with 1792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,792 reviews
  • Rated 1 out of 5 stars

    I could not get this router to work properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this router to work properly. I returned it and got a netgear router.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Wifi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product based Best Buy rep 's recommendation. Horrible setup Product Support tech not helpful, not knowledgeable about their product. Wasted 4 hours of my time to install a simple. Took the unit back and bought a similar Netgear router, setup was completed in 10 minutes. Horrible product, poor tech support!

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Happy,

      Setting up this router shouldn't take that long. We understand that you already returned it but allow us to know how was this handled by the Support representative. May we have your case number or your email address and phone number so we can look into this incident? Email us your response at [email protected] and indicate the subject and link to this post for our reference.


      Regards,

      Irish
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about what it does, but I am not having any more problems with my wifi, so it must be doing a good job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues. Still isn't working right. Spent hours on the phone with Belkin tech support with no real solution.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Jenc,

      Thank you for the time that you have spent in writing this review. We value your feedback and we would like to ensure that everything has been done to assist you in making the unit work. If the device is proven defective, allow us to assist you further by facilitating the replacement. Please send us an email at [email protected] along with your contact details and the link to this post. We will be happy to assist you anytime.

      Regards,
       
      Belkin Support
      www.belkin.com Belkin

  • Rated 5 out of 5 stars

    Just what the hubby wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is so very happy with his new toy. Having dual bands and so much more he is in love .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to older router from provder had compatability problems. These were resolved with this new product-works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent over three hours on phone trying to get it set up to be told to return it and repurchase as it must be defective

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Ryno,

      We value your time for writing this review. We didn't intend for you to experience difficulties in setting it up. Were you able to successfully configure the replacement router? If you need our assistance, we can be reached via email at [email protected] and indicate your full name, phone number, location, and the link to this post.

      It'd be our pleasure to help you.


      Sincerely,

      Belkin Support
      www.belkin.com/support Belkin

  • Rated 5 out of 5 stars

    Impressive Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with how strong of a signal this router has the ability to distribute. Definitely worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to work OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have some issues but think this may have helped some. Agent in the store was very good and not pushy.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, BbshopNow,

      We are eager to gather more details regarding the issues that you have encountered with the router. Please email us your contact information at [email protected] so we can get you over to our Escalation Engineers. They'll check the unit and help you get it to work at its best. Indicate the link to this review for our reference.

      Regards,

      Kristine
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the router it works very good and has 2.4g and 5g and a guest network as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pick for my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two wireless items so this is perfect. It was recommended by sales associate. He really knew his stuff. I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was debating about purchase, associate answered all my questions to help me make decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Belkin router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is good for the price and setup is easy. I am running iPad, cell, tv, Xbox one and ps3 with no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the new router with my cable connection plus added few more bites now cable and wifi work rather well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine router for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to install and hookup. There is good connectivity even at some distance from the router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router wouldn't keep my devices connected to the Internet. I'm going to return it today. DISAPPOINTED!!!!

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi. We appreciate your time for sharing this feedback. We're sad to hear that the device didn't work as expected. If you can give us a chance, we'd be more than willing to make it up to you. Just send us your contact details through our email at [email protected]. Also include the link to this review in the email. We hope to hear from you soon. Belkin

  • Rated 3 out of 5 stars

    Broke after a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the extended warranty. Broke shortly after a year. Was fine up until then.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi MarkInTexas,

      We appreciate the time you took to write about your experience with the F9K1113 router. The device should have lasted way longer than just a year. Should you need further assistance, don;t hesitate to hit us up at [email protected].


      Regards,

      Harvey
      Belkin Support Belkin

  • Rated 3 out of 5 stars

    Good little router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. But overall improvement not great. Wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra features it comes with. I love the fact that I can control internet acces at any time.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't buy Belkin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router a month ago to replace my 12 year old Linksys. Had numerous issues maintaining connectivity. Belkin then pushed an automatic update which disabled every belkin router nation wide. Belkin published some guidance to resolve the issue which didn't work. Returned today for the comparable Linksys router.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Timothy,

      We understand how you feel about the situation and we respect your decision. The internet outage has already been resolved. You may check this link: https://belkininternationalinc.statuspage.io/

      In case you still have the Belkin router and want to use it again, do not hesitate to send us an email at [email protected].

      Regards,

      Belkin Support
      www.belkin.com/supportBelkin