Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
F9K1113-BBY
SKU:
4070013
Loading...

Customer reviews

Rating 4 out of 5 stars with 1792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,792 reviews
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped our internet work the right way. We were having trouble before purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for the money .... no reason to rent one when it pays for itself in a few months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best routers out there, unfortunately we needed a modem/router in one and had to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    this thing sucks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Had to keep resetting it and calling Belkin tech support.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Indiasing,

      Your feedback is valuable to us and we regret hearing your experience using our product. Should you have any Belkin products in the future, we're here to help if you need assistance. You can send us an email at [email protected] with your contact details, location, and the link to this review for reference.

      Regards,

      Belkin Support
      http://www.belkin.com/us/support Belkin

  • Rated 5 out of 5 stars

    Works great. Shape and size work well for us as w

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get separate router and modem rather than a combination. Helped out internet performance immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is so awesome we purchased a Linksys and returned it to get this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible! Keeps falling out...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough umph to keep 4 items connected at the same time and that pretty much stinks! Annoying! Stay away!

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Newme,

      Thank you for letting us know about your thoughts. We would like to take the opportunity to work with you in resolving this matter and improve your experience. Please tell us more details with regard to the challenge. You may discuss it with us via email at [email protected] with your contact information and the link to this review.

      Regards,

      Belkin Support
      www.belkin.com/support Belkin

  • Rated 5 out of 5 stars

    Nice modem for my home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit to connect and since I am not all that savvy in electronics , I got it together though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy setup, need stability with AC Mode

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works properly for N-band, but often crashes in AC mode. We can not turn-off 2.4Ghz band in AC mode..

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      We appreciate your feedback on this product. Let us help you check it. Will the router operate when you set first the wireless mode of the 2.4GHz network to OFF and set the 5GHz to AC? You may try to update or re-flash its firmware and reset the router. To reset the device, press and hold the reset button for 10 to 15 seconds and power cycle the router.

      Share with us the results via email at [email protected], indicating your name, contact details, location and the link to this post. We're looking forward to hear from you.


      Sincerely,

      Belkin Support
      www.belkin.com/supportBelkin

  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any trouble with my ISP since I purchased the router. Great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt surround the household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to use router with my roku and laptop at the same time .. I had to reset it several times

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      Thank you for taking the time in sharing this review. We suggest that you adjust the router’s wireless channel to avoid possible interference in your network. Use the Wi-Fi analyzer app. It helps you to find a less crowded channel for your wireless router.

      For further assistance, please send us an email at [email protected] with your contact details, location, and the link to this review for reference.

      Regards,

      Belkin Support
      www.belkin.com Belkin

  • Rated 3 out of 5 stars

    Good for small apartment

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for small apartment but not if u have a large home

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Was hoping for better range. Had to move the modem to center of house for best coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant reboots.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second unit. First one kept dropping the internet. Talked to support. We changed all the settings and next day same thing happened. Be streaming and lose the internet, not the wifi signal. Talked to them again and they said return it. This one did the same thing. Only thing that works is to reboot the device until it happens again. Returned it and got a TP-Link and so far so good! P.S. It is an older router. The newest firmware is from 2016.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi there,

      Having such connection dropouts is totally unexpected, specially that you already had it replaced yet still having the same problems. We could have escalated your case to our Escalation Engineers for further diagnosis on the setback before setting them aside. Though the units were already returned, we'd still like to ask for your case number so we can review what happened during your contact and have it investigated. Just send us the info at [email protected] along with the link to this review for our reference.

      We'll wait for your updates.

      Regards,

      Carl
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Excellent Router

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs for streaming in the game room. Love Belkin products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good enough, it's fast, I say.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend this product to everybody,my family of 7 ford not have any problem to use WiFi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a single family home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what wireless router but the salesman recommended this one for or size home works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit more irritating to set up than I expected. I haven't decided whether it was me or the device.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Etphonehome1,

      We appreciate the time you spent in sharing this review. Did you use the setup software? If you did, it should run automatically and will configure your Internet connection in a few minutes. If you want to share more about your experience or if you need our help, you can email us at [email protected]. Please include your contact details, location, and the link to this review for reference.

      Regards,

      Belkin Support
      www.belkin.com Belkin

  • Rated 2 out of 5 stars

    Thought it would be okay with all devices, but not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased this router after the sales person told me it would be good for my 2-story home. Coverage was fine but then I noticed that my devices - laptop, tv, smart phones etc. just didn't seem to find the network and stay on it. Turns out it wasn't compatible with some of the new tech? I returned it.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi NateT,

      We could have had out Second Level Technicians assist you with adjustments to the router to achieve the performance that you are expecting. We respect your decision in returning the device.

      If you have any questions regarding a Belkin device, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Belkin Support Belkin

  • Rated 5 out of 5 stars

    Router is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to something other than the cheapest router this time. This one has been working excellent

    I would recommend this to a friend