Customer Ratings & Reviews
- Model:
- F9K1113-BBY
- SKU:
- 4070013
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.
This summary was generated by AI based on customer reviews.
Bad internet speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I first installed the router, internet speed dropped significantly. Connecting the computer directly to the modem measures 100Mbs. WiFi speed (5Ghz) is averaging 5 Mbs, many times under 1Mbs. I can't get in contact with BestBuy to see if there is any solution to my problem, so I will return it. Not recommended.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Pepe,
Once the Belkin router is set up, it should be able to deliver up to 2.8x faster physical data rate. But, you can try to change the wireless channel on the router's Wi-Fi settings for isolation and, make sure that its firmware is updated.
Let us know the result at [email protected] with your contact details and the link to this review for our reference and, we'll provide further assistance.
Regards,
Jan
Belkin Support
On projects about 20 feet outside my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does not project through my brick house. Salesman talk me I could easily go through brick and project about 300 feet. It sometimes will go about 20 feet that's it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Sark,
Thank you for sharing your feedback on the Belkin AC1200. Physical obstructions, like thick walls, could depreciate the router's wireless connection. We recommend that you relocate the router to an elevated position and within line of sight of the wireless clients. Upgrading the router's firmware and adjusting the router's wireless channel will also help improve the connection.
Here's a link that could help:
http://www.belkin.com/us/support-article?articleNum=8131
Email us at [email protected] for further assistance. Include your contact details, location, and the link to this review.
Regards,
Belkin Support
www.belkin.com/support
Ok, It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for our needs, but there are better products out there for less money. It was not a plug and play setup. Needed Tech Support. Otherwise it seems to do the job.
No, I would not recommend this to a friendThe belkin did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had numerous problems with the Belkin not working for me. I tried it out with a new Belkin with the same results. I finally went to a Linksys
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, CCL16,
We regret to hear about the challenges you've encountered with your previous Belkin routers. We could have tapped our Escalation Engineers to get those issues resolved by tweaking and optimizing your router's settings.
If you have questions, or if you have any Belkin device that you need assistance with, don't hesitate to email us at [email protected]. We'd be more than happy to be of service to you.
Regards,
Jay
Belkin Support
- Cons mentioned:Compatibility
Not happy with Belkin!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check compatibility...struggled for several hours to find out that the router will not work with my HP MF printer.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We appreciate you for sharing your feedback. It is unfortunate to hear that the router did not work with your HP MF printer. We hope that the rest of your network devices are working fine with the router. Should you need any Belkin assistance, feel free to reach us at [email protected] along with your contact details.
Regards,
Belkin Support
www.belkin.com/support
Poor range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My house is less than 50 feet long. The router range does not get to the back of my house. My neighbors wireless signal is stronger and twice as far away.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi WirelessRookie,
Thank you for sharing us your experience with your Belkin Router. Here are the possible solutions that you may do:
* Place your router as high off the ground as possible, leave a distance of two feet between the router antenna tips, ceiling, and wall.
* Keep the router away from large metal objects, areas where there may be a large concentration of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
*Change the wireless channel on your router to avoid interference. The recommended channels for the 2.4 GHz network are 1, 6, and 11 since they are considered non-overlapping channels. For the 5 GHz network, channels 36, 40, 44 and 48 are recommended to less likely suffer interference.
If the internet connection remains unstable after performing the above steps, you may need to upgrade your router’s firmware.
Should you need further assistance, send us an email at [email protected] with your contact details, location, and the link to this review so that we can get one of our support representatives help you.
Regards,
Belkin Support
www.belkin.com/support
Website Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once the connection connected it was good. But the website to troubleshoot SUCKS! The connection portal SUCKS! Stick with Apple and/or NETGEAR!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. We appreciate your time for sharing this feedback. Can you tell us more which part of our login page are you having problems with? We'd like to know more about this so that we can improve this in our future devices. Just send us your feedback at [email protected]. Please include the link to this review for reference. We hope to hear from you again.
router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I got a defective router. Calling customer service was a nightmare. It took 4 calls to customer service before they decided to replace. I am still waiting for the replacement. The customer service people do not speak English very well so you have to really listen to understand what they say. The whole ordeal was/is a nightmare
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Pamsue,
The experience you've shared is definitely alarming. Allow us to make this right for you. Please email us the case number from your previous phone call so we can trace the history of your case for investigation. Also, we would like to make a follow-up on the status of the replacement unit. Send us an email at [email protected] along with your contact details, the title and link to this review for reference.
Rest assured, we'll provide coaching to the representative who assisted you. We'll wait for your email.
Regards,
Jay
Belkin Support
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Belkin router before for about 3 years and it worked great. When it finally died I bought this belkin router as a replacement since the other one had lasted a long time. This one lasted me 3 days before it failed on me and I took it back and got a replacement that only lasted me 5 days before it failed. This router was nothing but a complete disappointment. I would never recommend this product to anyone.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, SakimaVox,
It's odd that you are still having challenges even with the replacement unit. Our Escalation Engineers would like to closely work with you and help you get the router to work as expected. Please email us your contact information at [email protected] so we can get you over to our team. Indicate the link to this review for our reference.
Regards,
Kristine
Belkin Support
Worked okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay for a while until I had to return it with warranty I bought because it decided to stop working.
No, I would not recommend this to a friendIssues since day 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power cord barely long enough to reach the 5th shelf of my dresser to hide cord. When I pull out the cord to reset the router (which is almost a daily occurrence) on a product that is a month and half old it quite often pulls out of the power strip thus causing me to redo all my wiring. Likely to return within the warranty.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Indyguy11,
Thank you for letting us know about what happened. The F9K113 is designed to run consistently without the need of being rebooted. Our Escalation Engineers are more than willing to optimize the router settings and ensure that you have a stable connection. Send us an email at [email protected] with your contact details and the link to this review.
Regards,
Rechel
Belkin Support
- Cons mentioned:Connectivity
Very slow connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is always disconnecting and having to reboot..The worst router I have ever owned..Stay away
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .HIi lugger26,
Allow us to further isolate the case with you. Does it occur on wired or wireless connection? Or both? If you're experience it with the wireless connection, we suggest that you try adjusting the wireless channels. It helps avoiding any possible wireless interference or conflict with other devices and networks. Here's how: http://www.belkin.com/us/support-article?articleNum=8340
We can also help you with this matter. You may send us an email at [email protected] with your contact details and the link to this review.
Regards,
Belkin Support
www.belkin.com/support
Ughhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this product. I dont know where to begin. Range on the box said ultimate. My PS3 that was only 20 feet away couldn't pick up the signal. I had a PS4 streaming a movie off Vudu. When i would connect my phone, the PS4 would lose connection with this router. Seemed to have trouble multitasking. And it would drop at random as well. Took this piece back the next day. Belkins are garbage
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Mariobro916,
The router's behavior on your network is not the unit's expected performance. It would help if we have set fixed channels on both networks to avoid interference in your environment. Should you need help with your other Belkin products, please don't hesitate to reach out to us at BelkinCares@belkin.com anytime.
Regards,
Kristine
Belkin Support
Okay.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I had to purchase another one because the single wasn’t that great.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Nikki,
Make sure that the settings is optimized to ensure full functionality of the device. That includes an updated firmware and utilizing the less congested channel to avoid wireless interference. Get in touch with us at [email protected] should you need assistance with your Belkin router. Our Escalation Engineers are always ready to give you a hand.
Regards,
Rosalyn
Belkin Support
Don't get if you have mobile devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi it gives off is terrible for phones, get only if you have an office. This is perfect for computers.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Eddye,
Changing the wireless channel of your Belkin router can be helpful in reducing possible interference in your wireless network. Here’s how it’s done: http://www.belkin.com/us/support-article?articleNum=10814
If the connection will not improve, please get in touch with us at [email protected] so we can have one of our Escalation Engineers assist you further. Include your contact details and the link to this review.
Regards,
Rechel
Belkin Support
Replaced an old router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I would get better Wi-fi and was told by Best Buy staff that I would, but it seems even worse with the new router.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Cruiser,
We would like to know what happened. Most of the wireless connection challenges are caused by interference. We might need to adjust some settings on the router, like adjusting the wireless channel to 1, 6 or 11. Try it and perform a router power cycle. Email us the results with your contact details, your location and the link to this post at [email protected] and we'll start isolating the situation. We're hoping to hear from you.
Sincerely,
Belkin Support
www.belkin.com/support
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay when actually running. It seems to be going down a bit too often after a couple of months.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Suki,
We're glad to hear that the router does work as expected. Continue to observe the connection, if you experience the same challenges again in the next few months, let us know at BelkinCares@belkin.com and we'll have our Escalation Engineers assist you. Also, include the link to this post for our reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
very unhappy with this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems from the moment I plugged it in. Did not work and had to call tech support four separate times.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We appreciate the feedback, though we feel sad about the experience you had with the device. We'd like to offer our assistance in order to set it up properly. Please email us your case number or contact details at [email protected] with the link to this review. We'd be glad to help you out.
Regards,
Belkin Support
www.belkin.com/support
Got it and returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So after I bought it read there are better routers than this one do exchanged it for an asus. That one works great
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Alascar,
We regret to know about what happened. Should you reconsider the Belkin router or should you need our assistance with any challenges you have with any Belkin product, you can always send us an email at [email protected].
Regards,
Belkin Support
www.belkin.com/support
has to be reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i use the sleep mode for my computer over night it shuts down and I have to reset it, sometimes several times.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi NR81212,
We would like to further isolate this case with you. How is the computer connected to the router? Was the router working fine before? You may check if the router has an up to date firmware. Use this link to know it is updated: http://www.belkin.com/us/support-article?articleNum=4899
We also suggest that you perform a factory reset and configure the router again. If you need further assistance, do not hesitate to send us an email at [email protected].
Regards,
Belkin Support
www.belkin.com/support