Customer Ratings & Reviews
- Model:
- F9K1113-BBY
- |
- SKU:
- 4070013
Customer reviews
Rating 4 out of 5 stars with 1792 reviews
(1,792 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Slow unless you're sitting next to it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found this to give us very little distance. Bogged down quickly with only a few devices. Pretty disappointing.
No, I would not recommend this to a friendRated 2 out of 5 stars
router couldn't see our modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features on this router seemed to be what we needed, but we couldn't get it to see our modem.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Kanya,
Setting up the router with your modem is normally easy. To help you get it up and running, allow us to have our Support team contact you. Please email us at [email protected] with your phone number and the link to this post.
Regards,
Irish
Belkin Support
Rated 2 out of 5 stars
Easy setup, but performance is not too good. Slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, but performance is not too good. It's frequently slow to the point of pages timing out.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Mikey,
We appreciate your sharing with us your experience with the Belkin F9K1113. There could be factors affecting your internet connection which causes your network to slow down. If both your wired and wireless devices are experiencing this, we suggest that you update the firmware of the router. Make sure to check the hardware version of your router to get the right firmware. Check out the Downloads page from this link for the available firmware: http://www.belkin.com/us/support-search?search=F9K1113
For further assistance, please send us an email at [email protected] with your contact details and the link to this review. We'd be glad to help you out.
Regards,
Linksys Support
Rated 2 out of 5 stars
Range is disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi-Fi signal drops sharply when leaving the room where the router is located, disappointing.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, MediaMan,
There could be interference that caused the signal to drop. Try changing the wireless channel of the router and use different wireless devices to monitor the stability of the signal. We'd appreciate if you'll email us at [email protected] with the results, your phone number, and the link to this post.
Regards,
Irish
Belkin Support
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Great device overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very great and works good for the price easy to install as well
I would recommend this to a friend Rated 2 out of 5 stars
waste of my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced one month later with an Asus router. Stay away from Belkin.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, GigaHz,
We'd like to know more about what happened so we can help you check the device. If you still have the router, please send us an email at [email protected] so our Escalation Engineers can lend you a hand. Indicate your contact information and a link to this review as a reference.
Regards,
Rosalyn
Belkin Support
Rated 2 out of 5 stars
Not a good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Very poor! Can't get good coverage all over my 2 story house.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jimbo,
The placement of the router and the wireless settings could've affected the coverage of the router. If possible, place it in the middle part of your house and try setting the wireless channel to static. Please email us at BelkinCares@belkin.com with your phone number and the link to this post so we can have our Senior Technicians assist you in maximizing the performance of the router.
Regards,
Irish
Belkin Supportort
Rated 2 out of 5 stars
Short life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This only lasts about 1 year. Better buy the extended warranty.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi wolfmom,
The router should last way longer than just a year. We'd like to know more about what happened. Please forward your contact information to [email protected]. Include the link of your review for easy reference.
Hoping to hear from you soon.
Harvey
Belkin Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this router, Once it was set up I began to log devices into the wifi with the provided password. After several attempts with several devices it would not accept the password. I did a complete exchange got it home set it up and same results. I then exchanged for a different model.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, cb245,
That's very odd. If the provided password does not work, you can always access the router's setup page to verify the correct one. We understand your decision in returning the device. If you have further questions about our Belkin devices, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Belkin Support
Rated 2 out of 5 stars
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it so much. It didn’t get internet right
I would recommend this to a friendRated 2 out of 5 stars
Worst router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the slowest and most inconsistant router i have had
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Hollywood1417,
If your F9K1113 router is properly configured and is running on its latest firmware version, you should not experience slow and inconsistent connectivity. Please share with us the details about your network setup at [email protected] with your contact information and the link to this post. Our Escalation Engineers will get this taken care of.
Regards,
Jay
Belkin Support
Rated 1 out of 5 stars
Not happy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a similar Belkin. Have to call Belkin every few days when it quits working, only to spend 45 minutes on the phone with tech support while they try to get it back online. Was told they will replace it if it stops working 3 times in one day. Very disappointed.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Golfermom,
The router should provide a stable and reliable connection once it's set up. Please email us your case number or contact information with the link to this review at [email protected] so we can have the unit checked further with our Escalation Engineers. If it will be proven defective, we'll help you get it replaced.
Regards,
Kristine
Belkin Support
Rated 1 out of 5 stars
worked ok at 1st then
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked ok at 1st. I had 3 computers and worked ok; then it would not let one of the computers access the internet, then 2, now I am back to square 1; plugging and unplugging the modem cable into each computer when I change computers. Have to find my receipt and return it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi StudentAndPerson,
Thank you for bringing this to our attention. Ensure that you have a stable connection from your ISP. If you have not yet shipped back the unit, please get in touch with us at [email protected] so we can have one of our Escalation Engineers walk you through the necessary steps. Include your contact details and the link to this review.
Regards,
Rechel
Belkin Support
Rated 2 out of 5 stars
NOt good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, actually bring it back. Have not had time.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jeff,
Some settings on the router might need some adjustments so that it would work as expected. We understand you've already returned it but if there's anything we can help with your other Belkin devices, do not hesitate to reach out to us via [email protected]. Our Senior Technicians would be more than willing to help you.
Regards,
Irish
Belkin Support
Rated 2 out of 5 stars
did not work for 2 days, internal problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have to keep putting network info every other day. very annoying
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We thank you for sharing with us your experience with the device. We're here to help you improve your experience with it. Since the settings keep changing back to the default ones, we may have to upgrade the firmware of your router. Before downloading the firmware, we need to check the exact hardware version so we can download the appropriate firmware. The hardware version is indicated right next to the model number. Email us the details together with your contact info and the link to this review at [email protected]. We hope to hear from you.
Sincerely,
Belkin Support
www.belkin.com/support
Rated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really not good for a home with multiple devices.
No, I would not recommend this to a friendRated 2 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the product because it was defective
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
It's unfortunate that the router did not meet your expectations. If you ever consider buying another Belkin device, we'd be more than willing to assist you with it. You can get in touch with us at [email protected].
Have a good day.
Regards,
Thaddeus
Belkin Support
Rated 1 out of 5 stars
Just Awful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT get Belkin if you can help it! The Wi-Fi signal is VERY weak. After a day, I had to return it. I couldn't stream any movies at all, even with a Wi-Fi booster. That accursed light was orange instead of blue, and kept blinking. Terrible, just awful....
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, SAGG,
A blinking orange light means that the router can’t detect the modem. Either the modem is off, is not plugged into the router, or is unresponsive. Our Escalation Engineers could have helped you figure out what's causing this to happen and get the unit to work as expected. Should you need any assistance with your other Belkin products, please reach out to us at BelkinCares@belkin.com so we can get you over to our team.
Regards,
Kristine
Belkin Support
Rated 1 out of 5 stars
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Belkin Dual Band Wireless Router to replace an older Belkin router, what a mistake! I can only connect one device at a time so if someone is using the laptop I can't use my phone to play apps. I'll never purchase another Belkin product!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, DonnaKay,
The Belkin (F9K1113) Dual-Band Wi-Fi Router should allow you to connect multiple devices simultaneously. What you've experienced is possibly caused by improper configuration of the router's settings. We would love to have one of our Escalation Engineers to get this fixed for you. Shoot us an email at [email protected] with your contact details and the link to this post for reference.
We'll wait for your email.
Regards,
Jay
Belkin Support
Rated 1 out of 5 stars
Range is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a 80 ft long mobile home. I only get a good wifi connection in the middle. Very slow elsewhere. I did ask my salesman for a good, fast one to use with multiple devices. He did not come through. Would like to return it, probly too late now.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Renagade,
It’s best that you place the router in a central location. Tweaking its wireless channel is also a good move to avoid possible interference on your network.
If the suggested solutions made no changes, please reach out to us at [email protected] with your contact details and the link to this review.
Regards,
Rechel
Belkin Support


