Customer Ratings & Reviews
- Model:
- F9K1113-BBY
- |
- SKU:
- 4070013
Customer reviews
Rating 4 out of 5 stars with 1792 reviews
(1,792 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
WIFI Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product because they recommended this product, I had problem from the beginning connecting, after numerous calls to geek squad I decided to return the product and replace it with Netgear,
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Allen,
We regret to know about your experience with the Belkin router. This is definitely not the experience we intended you to have. Should you decide to give Belkin routers another chance, we'd like to offer our assistance to any challenges you will have with the product. You can always reach us via email at [email protected].
Regards,
Belkin Support
www.belkin.com/support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Belkin brand use to be good. I find when I had to replaced my old one that the new ones do not work good at all. I was one room over from it and I had one bar of WiFi
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello Kiwi10,
There are factors that may have caused such a challenge. One of it is interference, we recommend that you try to tweak on your Belkin router's wireless channel and check if it makes a difference; update us at [email protected] along with your phone number and the link to this review for our reference. We hope to hear from you soon.
Regards,
Princes
Belkin Support
Rated 1 out of 5 stars
Throttled internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set this up and everything appeared fine. Internet kept randomly being throttled. Had internet provider check everything. They came to the conclusion it was this router. Changed router and everything is fine now
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello GB88,
The Belkin routers firmware might be outdated that's why it was having challenges. Allow us to look into it, email us at [email protected] along with your phone number and the link to this review so we can get you over to our Escalation Engineers.
We hope to hear from you soon.
Regards,
Princes
Belkin Support
Rated 1 out of 5 stars
Poor Porformance
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to setup. I have seen at least 50% down in speed compare to ethernet cable connection. I used it for a year. Now it's stop working intermittently
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is slow. Steaming even non HD video starts to slow and buffer if more that one person is connected to it. Ended up turning off the wifi entirely and used a separate access point for my wifi to become usable again.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Thgrace,
The F9K1113 router is capable of providing a reliable connection on your devices. Ensure that your streaming device is connected to the 5 GHz network as this frequency band is commonly used for usage that requires uninterrupted throughput.
If you still have the product, please get in touch with us at [email protected] so that our Escalation Engineers can help you achieve its full potential. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
Belkin Support
- Pros mentioned:Setup
Rated 5 out of 5 stars
Easy, powerful, and perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew nothing about wireless routers so I took a chance on this one knowing I had to have several things linked to it. It was a quick and easy set up (less than 5 minutes) and the website to change the network name and password was easy to understand and all my devices connected without a problem. I have complete coverage around my house and there is no delay in streaming.
I would recommend this to a friend Rated 1 out of 5 stars
Belkin Go Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the last month or two Belkin released an update that crashed hundreds of routers around the globe.We have had to replace Belkin products after exhausting troubleshooting.I will not purchase Belkin again. (The review here is our opinion)
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Dick,
We understand how you feel and your decision. We're really sorry for the inconvenience it has caused you. If you decide to own any Belkin devices again, you may contact us at [email protected].
We'll surely take the opportunity to improve your experience.
Regards,
Belkin Support
www.belkin.com/support
Rated 1 out of 5 stars
Pathetic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to change the router twice and still the same gliche. Would assign same IP to different device and when you try to change it on Dashboard it would not allow you to do so( would not save seperate IP)
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Rohit,
The routers should be able to assign unique IP addresses to the connected devices. To assist you accordingly, allow us to have you assisted by our Senior Technicians. Please email us at [email protected] along with your phone number and the link to this post so that we can properly endorse you to the team.
Regards,
Irish
Linksys Support
Rated 1 out of 5 stars
Didn't work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it would have been a nice router if it worked. I tried it out too late after I bought it to return it. At least it was relatively cheap.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY - PICK NETGEAR OR OTHER BRAND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router has been up and down faster the the upstream and downstream. By far the worst , i tried to give belkin another chance and once again they failed . Do not buy this at all save your money
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, JohnJohn,
This is clearly not the behaviour that your router should exhibit. Do you happen to know if your router is running on its latest firmware version? Have you tried resetting and reinstalling it? Tell us more details about this issue so we can tap our escalation engineers to sort this out for you. Please send us an email at BelkinCares@belkin.com along with your contact information, the review title and the link to this post for reference.
We'll wait for your email.
Regards,
Jay
Belkin Support
Rated 1 out of 5 stars
Just didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After initial install it worked well but the range was terrible - after a few days (less than a week) the signal was completely lost about 80% of the day... this item was returned
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, DLee,
We regret to hear that the F9K1113 Router is no longer with you. We could have tapped one of our Escalation Engineers to optimize your router's settings to achieve a stable connection and great Wi-Fi coverage. Should you have other Belkin device that needs help, feel free to contact us anytime at [email protected].
Regards,
Jay
Belkin Support
Rated 1 out of 5 stars
Item was returned to the store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I had some problems getting the unit on line. It the required being reset many times. Finally it would not reset after many tries and was returned to the store for a different brand.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi FredandEthel,
Your feedback is appreciated and we're sorry to hear about the experience you had with the device. If only the device is still with you, we're here to offer our assistance. Feel free to email us at [email protected] should you need help with any Belkin device.
Regards,
Belkin Support
www.belkin.com/support
Rated 1 out of 5 stars
Sling TV does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a basic router it's okay. However, Sling TV does not work with it. I tried everything under the sun but nothing worked. Purchased a Linksys and worked right out of the box.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Michmark,
We appreciate the time you spent in sharing this review. We hope we had a chance to help you connect the Sling TV to the router. Perhaps adjusting the wireless channel on the router might have made a difference to avoid possible interference in your network. Should you have any Belkin products in the future, we're here to help if you need assistance. Feel free to send us an email at [email protected] with your contact details and the link to this review for reference.
Regards,
Belkin Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Belkin would not stay connected to the internet. I thought maybe I got a defected one the first time got another one and I'm returning it to because it keeps losing the signal.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Lorac,
Thank you for sharing your feedback on the Belkin AC1200 router. We regret to hear about your experience and we would like to take a closer look into your case as it appears that both routers did not fit your network environment. Let us help you. Email us your network details at [email protected] along with your contact information, reviewer name, and the link to this review.
Regards,
Belkin Support
www.belkin.com/support
Rated 1 out of 5 stars
Product wasn't simple to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product for a refund as I couldn't figure out how to get it to work once I hooked it up. The sales clerk had told me it was easy to set up.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Boopsey,
Setting up the router should be easy. It can be installed even without using the Setup CD and you can set it up manually through the web-based setup page of the router.
Our Escalation Engineers could have assisted you in getting it set up in no time. Should you need assistance with your other Belkin products, please reach out to us at [email protected].
Regards,
Kristine
Belkin Support
Rated 1 out of 5 stars
Belkin I bought to replace my old one didn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review only applies to this Belkin router itself not Best Buy. They retuned my money and I got a different one.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Thomas,
We appreciate your feedback and this is not what we've expected for you to have. We could have tap one of our Escalation Engineers to contact you and be of assistance on experiencing the best out of this product. Should you have any Belkin products in the future, please don't hesitate to reach out to our Facebook Support page or email us at [email protected] if you need a hand. We'd love to help from there.
Regards,
Carl
Belkin Support
Rated 1 out of 5 stars
VERY disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've set up three of these routers and been quite pleased but this one, well, it was a piece of rubbish and I took it back. Will never buy Belkin again.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, DiverinNM,
Setting up a router should be easy. There are instances that it would not recognize the modem immediately and we need to configure the settings of the router to get it working. Should you need help with your other Belkin products, please don't hesitate to send us an email at [email protected] anytime.
Regards,
Kristine
Belkin Support
Rated 1 out of 5 stars
No bueno
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I had to call support to set this up. Second, it had 0 range even after we reset the settings
No, I would not recommend this to a friendRated 1 out of 5 stars
WORSE ROUTER EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to unplug and reset this device almost daily, a complete dud. Purchased a different router and haven't had an issue in three weeks.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Nate,
A daily reboot and reset are not required with this router. Do you still have it? We'd like to know the difficulties you have experienced with it. We'd appreciate if you will email us the details at [email protected] so we can send you the steps that will get us to the bottom of this. Please indicate your phone number, location (state/city and country), and the subject or link to this post as our reference.
Regards,
Irish
Belkin Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work. Had to reboot several time a day to get it to work at all. Returned it. Glad Best Buy is good about returns.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Notgood,
We respect your decision in returning the unit as it should reliably work once installed. If the modem connection is stable, then we could have our Escalation Engineers look into the router more closely. Should you need assistance with another Belkin product, please reach out to us at [email protected] so that we can make it up to you.
Regards,
Klaudette
Belkin Support


