Customer Ratings & Reviews
- Model:
- F9K1113-BBY
- SKU:
- 4070013
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.
This summary was generated by AI based on customer reviews.
Bad Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these for my beach house and it was great. I have to reset this new one every few days. I would not buy again! Very frustrated!
No, I would not recommend this to a friendDied 4 months after purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died a couple weeks after the return period. Had poor security setup in default settings.
No, I would not recommend this to a friendDon't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied. Ipad often does not remember the wifi connection and will not reconnect unless I reset the router by unplugging it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Bestie,
Your feedback is important to us. Did you encounter this setback on all of your wired and wireless devices? For isolation, connect your computer straight to the modem. If the connection is stable, let's manually reflash the router's firmware to improve its functionality.
Let's discuss this workaround by sending us an email at BelkinCares@belkin.com. Include your contact details, the title and link to this review for our reference.
We'd be happy to assist you.
Regards,
Belkin Support
Returned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy - worthless. I would have given ZERO stars but one was the minimum. NETGEAR blows Belkin out of the router category.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Herky111,
This is not the experience we wanted you to have. We're really puzzled on what happened to your device. As expected, this Dual-Band router should offer a new level of reliability, speed and coverage for all your Wi-Fi devices.
If you have any other Belkin device there that needs assistance, let us know via email at BelkinCares@belkin.com.
We'd be more than willing to help you out.
Regards,
Jay
Belkin Support
Bad product, loses connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a bit of a hassle, but losing connections to internet because of this modem was worse - simply unreliable.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Terry,
The router is expected to deliver a stable and reliable connection once it's set up. We can try setting a fixed channel on both networks and checking if the unit's firmware is updated. Please get in touch with us at [email protected] so we can have the product checked by our Escalation Engineers. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
Belkin Support
Returned to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only way to connect to initially connect to the router was through Wi-Fi. Couldn't change default IP address and subnet.
No, I would not recommend this to a friendWorse than old N300
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took back for exchange since wirse than old N300 router. Replaced with Netgear Nighthawk AC 1750 which is working very good.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Oldguy,
The time you've spent in writing this review is greatly appreciated. We would like to know what happened. Did you experience slow wireless connection? If you did, this is an unusual behavior for our routers. There are steps that we could have tried to resolve this issue. We can set a fixed channel for your network to improve its performance. If you decide to purchase a Belkin router in the future, we'll gladly welcome you back as a customer and help you answer any questions that you may have. Feel free to email us at BelkinCares@belkin.com. Don't forget to include your contact details and the link to this review for our reference.
Regards,
Belkin Support
http://www.belkin.com
Not good quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but issues with this router since purchasing. The Belkin support team is pretty useless as well....
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Trayceelynn,
Thank you for bringing this to our attention. This is definitely not the experience we wanted you to have with our product and our service as customer's satisfaction has always been our top priority.
Please email us your case number or contact information at [email protected] so we can closely look into the details of your case and we'll have the unit checked further with our Escalation Engineers. Indicate the link to this review for our reference.
Regards,
Kristine
Belkin Support
Could not get system to work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get system to work after following installation inst. Called help desk and told average wait 25 min. Returned to store.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi EDayFF,
We're Sorry to hear that. We'd like to know which part of the installation process you were having challenges. Your feedback will be helpful to improve the setup instructions and to make it more convenient to all consumers. You may send us your response to [email protected]. Should you purchase another Belkin device in the future, you may also contact us using the same email address. We'd be glad to hear from you.
Sincerely,
Belkin Support
www.belkin.com/support
Bad out of date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Belkin update the firmware and had to send back and paid $66.00 to ship back, wireless is slower than wired.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Ctloyet,
A firmware update is provided to either fix the issues that the previous firmware version may have or to improve the device’s performance. Please email us your case number at [email protected] so we can look into the details of what happened. Don't forget to include the link to this review for reference.
Regards,
Rechel
Belkin Support
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for less than one day. Junk don’t buy this router
No, I would not recommend this to a friendPoor range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup disappointed with lack of range Barely 60ft before it starts dropping off
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Doopsx3,
The wireless range of the router could be maximized through a few steps. You can start with adjusting its wireless channel through the web interface and observe its performance. Please email us your phone number and the link to this post at [email protected] so that our Senior Technicians can assist you further.
Regards,
Irish
Belkin Support
Just wouldn't do the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the Nighthawk that I exchanged this for... a disappointment here.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi avlbass,
As one of our valued customers, your experience is of great value. If you still have the Dual-Band router, let us know its current behavior so we can have one of our Escalation Engineers assist you further. Please shoot us an email at [email protected] with your contact details and the link to this review for reference. We'll it take from there.
Regards,
Jay
Belkin Support
would not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we could not get it to work. five geek persons work to try to make it work. no luck
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Bugger,
We would like to get more details about your challenges so we can tap our escalation engineers to check if you've got a possible faulty router. Rest assured, if your device is proven to be defective, we'll assist you in getting a replacement. Please reach out to us at BelkinCares@belkin.com along with your contact information, a copy of the receipt and the link to this post for reference.
We'll wait for your email.
Regards,
Jay
Belkin Support
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router loses wifi connection every 5 minutes. You never get a connection.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Badrouter,
If your F9K1113 Router is running on its latest firmware version and the settings are properly configured, you should not experience connectivity issues. We'd like to take this chance to have one of our Escalation Engineers optimize your router's settings to achieve a stable connection that you deserve. Please shoot us an email at [email protected] with your contact information and the link to this post.
Regards,
Jay
Belkin Support
stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a couple of weeks it stopped working. I would not use this brand.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Felix,
If the LEDs wouldn't turn on when plugging the router into an outlet, we'll definitely replace it since it is still in warranty. Please email us about what's happening at [email protected] and don't forget to indicate your phone number and the link to this post for our reference.
Regards,
Irish
Belkin Support
AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was the worse! We had to call Belkin 3x and finally returned it!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Cinjen,
We fully understand your feedback. It's not the experience we expected you to have and we hope we can still rectify. If you have other Belkin device you need help with, feel free to contact us at [email protected]. We'd be happy to help you out.
Regards,
Belkin Support
www.belkin.com/support
Did not meed expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not meet expectations. Returned it for a different brand.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello rblaw24.
We appreciate your feedback and our apologies if this item was not what you expected. Should you choose to own another Belkin device and need our assistance or have questions about our other products, do not hesitate to send us an email along with a brief description of your concern and your contact details (full name, email, and phone number).
We'd be more than happy to help you. Our email address is [email protected]. We hope to here from you soon.
Sincerely,
Belkin Support
http://www.belkin.com/us/support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working after a few months. Months....not years.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Chicagoguy,
The router should work longer. We would like to know more details of your experience. Please email us your contact information at [email protected] and we'll help you get in touch with one of our Escalation Engineers. They'll take a closer look at your case and help you get the unit working again.
Regards,
Kristine
Belkin Support
Hopeless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work, third one I've purchased. Never again.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Chad,
This is clearly not the experience that we wanted you to have. We'd appreciate if you will provide us details at [email protected] so we can tap one of our Escalation Engineers to take a closer look at your issue and provide you a fix. Include your contact information and the link to this post.
Regards,
Jay
Belkin Support