Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,792 reviews
Rated 1 out of 5 stars
Terrible product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Belkin product is the worst. Lots of problems
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi,
Give us more details about the challenges that you are experiencing so that we can have our Escalation Engineers assist with further troubleshooting. Just send it at [email protected] along with your contact details and the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus Belkin Support
Rated 1 out of 5 stars
It sucks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't connect my laptop nor my desktop to the Internet
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi, Jcleve,
Thank you for sharing your experience with us. Allow us to take this opportunity to help you and to gather more details about what happened. Have you tried checking if your internet connection is stable on your modem? Are you experiencing this challenge on both wired and wireless connections? We would appreciate if you can share more details with us so we can properly isolate this setback. Please send us an email at [email protected] along with your contact details, location, and the link to this review. We'd be happy to assist you.
Regards,
Belkin Support www.belkin.com
Rated 1 out of 5 stars
Poor range
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Range on this was not enough for my wireless items.
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi, Epeg3,
The placement of the router is one of the factors that could affect the unit's wireless performance. It would help if you place it at the center of your house away from walls and other obstructions. Also, we can try setting fixed channels on both networks to help improve its wireless range.
Please email us your contact information at [email protected] so that our Escalation Engineers can assist you in achieving the product's full potential. Indicate the link to this review for our reference.
Regards,
Kristine Belkin Support
Rated 1 out of 5 stars
poor Quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned this item. Poor quality, performance and construction.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not impressed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't work as good as the linksys n750 I already owned.
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi REMBRO,
We appreciate the feedback. We'd like to let you know that we're here to assist you and that you can always reach us via email in case you need any Belkin assistance. Feel free to email us at [email protected].
Regards,
Belkin Support www.belkin.com/support
Pros mentioned:
Setup
Rated 3 out of 5 stars
Decent AC wifi router for the price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to get AC speed even though everything in my house is hard wired, just in case something comes up where i need a better wireless connection. I bought this after my DLink lost a port and needed to goto the bit bucket in the sky.
Pros:
1. AC wifi for little money comparatively
2. Easy setup for basic functions
3. Nice stand, actually stable
Cons:
1. After every configuration change the router reboots or restarts or something, make one change, save, wait a minute or more for it to come back. Irritating.
2. No ability to set static IPs via MAC addresses.
3. No QOS
Overall I am ok with this router but I will be on the lookout over the next few days to find something that fits my requirements a little better.
No, I would not recommend this to a friend
Pros mentioned:
Setup
Rated 4 out of 5 stars
Been working great for months now
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I respect the the name Belkin. They make great products and I've never been disappointed. Easy set up and connection and now I have this extender in another part of my home to give me continuous wifi connections
I would recommend this to a friend
Pros mentioned:
Ease of use, Range
Rated 5 out of 5 stars
Easy to Use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit was easy to set up and it makes access easy wherever you are in the house. Multiple units can be run through this device without slowing it down.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently moved and had to pick up a new cable and internet service provider. My previous router, a Netgear N300, wasn't working with their modem for some reason. I hadn't had any issues with the router so far other than the occasional reset from over use ( once or twice a year). I bought this router to replace it because the Netgear equivalent was not available at the store I went to. So far it is running excellently.
I also like that it allows for three channels: standard, media, and guest. I put my computer and phone on the standard, and the rest go on media.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Great router, a lot of bang for the buck.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have no idea why this routers isn't rated higher. I'm getting a full 65 mbps isp pass through to my desktop wired and the same on my Netbook wireless. Works great streaming Hulu and Netflix using Chromecast with no disconnects. Setup was a no brainer and was up and running in just minutes.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Great Router for a decent price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My kid broke the old router so I had to run into best buy to buy a wifi-router, I looked so many and was impressed by "Belkin - Dual-Band Wireless-AC+ Gigabit Router - Black".
Setup was real easy and quick.
Using it from past 45 days and no problems
Connection is consistent and speed looks good
Like the product and would recommend
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
router
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome router. It works really good. Really fast speeds. I have had no regrets in buying this. It's a great router and investment.
I would recommend this to a friend
Pros mentioned:
Range
Rated 4 out of 5 stars
Much better than what I Had!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is pretty great for the price. We hadn't replaced our router in a few years and that made streaming tough. This new Belkin reaches the full span of our 1000 square foot apartment and is very good at streaming. Love the feature that allows you to split users on the network between the 2.4 and 5G. Great product!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Almost easy set up
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 10yrs my old router died. I'm rural area so I don't have the fastest internet but I needed something that would run at least 3 computers, 3 cell phones, printer, etc.. For my work I upload a lot of pics and paperwork. For fun my husband likes his farmville. That's why I chose this router after consulting with the associate. When I first hooked it up I couldn't get all my pages to load. After trying several things, I called my internet provider. We changed the DNS number and it seems to be working fine. He also said I might need to shut off the firewall that is installed on it if I have anymore problems. So far after 3 days, I haven't had any issues.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Does the job
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works good for my needs. Seems to allow more people to be online at a time without bogging down the internet.
I would recommend this to a friend
Pros mentioned:
Range
Rated 4 out of 5 stars
great router
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router has good range for my 1700 sq ft house no problems with lost signal.
I would recommend this to a friend
Rated 2 out of 5 stars
Fool me once....
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is a disappointment. About once a month it needs to be rebooted to restore the Internet connection. It has happened often enough to have allowed me to find the problem, but not the solution...
Initially, I thought Comcast was at fault, and tried the modem reset, cables, and eventually swapped out the Motorola Surfboard for a Ubee. My connection was restored each time after rebooting both the modem and router...or in the extreme swapping the cable modem.
Belkin support was no help. When I called I was instructed to reboot the cable modem and the router, and then the problem was 'solved'. Eventually, when I had gone through the process several times and identified the router as the problem I called Belkin support to swap out the router...but three months had elapsed and my 'free support' window had ended, even though my warranty hadn't. I explained the situation to the tech and asked for a warranty return. I was to I had to sign up for a support contract to diagnose the problem before being able to return the router ...if they found an issue. I asked what they would be doing differently to diagnose the problem...perhaps some diagnostic software. The rep could not (or would not) tell me, and I refused to pay the ransom. I have no confidence that they could or would do anything differently or provide any solution. I even located a Belkin customer advocacy manager on LinkedIn and sent him an inquiry, but received no response.
I have had several wireless routers; Draytek, Netgear, Linksys (while Cisco), and now Belkin. I have worked in high tech, specifically in large networking and unified communications companies, and would be all over the customer service organization if one of my customers had received this Poor support. It is highly unlikely I would buy Belkin again OR recommend to a friend.
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi Clamcop,
We are sorry to hear about your experience with the Belkin router and the Support team. Allow us to review what happened and assist you accordingly. Were you given a case number by the Support team? We would appreciate it if you could share to us the case number so we can pull up and review your record. You can reach us at [email protected] anytime.
Regards,
Belkin Support www.belkin.com/support
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
great for basic needs
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and easy to install. Met all of our Internet WiFi needs
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Signal strength
Rated 4 out of 5 stars
A fast router
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fast router, that easy to setup. I have had some problems with the router loosing communitcation with the modem. It's happening every week.
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi DCofWB,
We appreciate the time you spent in sharing your experience with us. Does the connection drop off on both wired and wireless? Bypass the router and make sure that you have a stable connection from your modem. You can also tweak the wireless channel to avoid possible interference. Preferred wireless channels to use for the 2.4 GHz network are 1, 6, and 11 since they’re considered non-overlapping channels.
For further assistance, feel free to email us at [email protected] with your contact details, location, and the link to this review for reference.
Regards,
Belkin Support
Pros mentioned:
Speed
Cons mentioned:
Signal strength
Rated 2 out of 5 stars
My old one worked better
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got a security system and while they were setting it up, the technician noted that our router was out of date. It wasn't a big surprise as it was a very base model, almost 5 years old and one of the antennas was taped up. He suggested we replace it to take full advantage of the internet speeds we were paying for. So we go to Best Buy having no clue what we are looking for. We explain the size and layout of the house as well as the router location to an associate and he recommended this router should meet our needs.
While I'm in my home office, sitting right next to it, I have great signal on all my devices and my internet is quick (although I do notice frequent but brief glitches). However, if I go to any other room in the house, the signal is very weak or non-existent. Now, I understand the placement of the router and obstructions have an impact on the signal. However, my 5-year-old-broken-antenna-basic-router was set up in the exact same spot and we never had signal issues throughout the entire house. When I'm sitting in my living room, I can pick up the neighbors signal from 2 houses over still but not my own from upstairs.
I'm not impressed with this new fancy router at all.
No, I would not recommend this to a friend
Brand response from BelkinStaff
Posted .
Hi canicoe,
We appreciate the time spent in sharing us your experience with the Belkin router. There are some of the factors that cause getting a low or weak signal from the router:
•Distance problems •Physical obstructions •Wireless interference •Transmit rate on the wireless router •Outdated firmware on the router •Power outage
To avoid these, we'd suggest that you adjust the wireless channels of the router. Also, make sure that it is on a higher location or in a less interference area. Here are some links that might help you:
Changing the wireless channel on a Belkin router http://www.belkin.com/us/support-article?articleNum=8340
How to resolve inconsistent, slow, or weak wireless connection http://www.belkin.com/us/support-article?articleNum=8131
For further assistance, you can also send us an email at [email protected]. Please include the link to this review. We'd really want to improve your experience and we hope to hear from you.