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Customer reviews

Rating 4.5 out of 5 stars with 35924 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 35,921 reviews
  • Rated 5 out of 5 stars

    Best Buy Techno Plus Savings card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT 82 YRS OF AGE I DO NOT UNDERSTAND THE REAL BENEFITS I RECEIVE WITH THIS MEMBERSHIP WITHOUT READING ALL THE COMPLEX WORDING. I JUST ASK THE AGENTS IN THE STORE SUCH AS THE GEEK SQUAD . I know they can fix my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We have hard drives that need clean reboots. New .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped to get help resetting some of my tablets. I need to add a new windows 11 to my computer because it has so much malware that’s hidden. Can you help with this?

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      You can certainly set up a Geek Squad appointment to have this taken care of in store online at bestbuy.com/services/triage/home or you can reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership has its privileges!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member ship that Best Buy offers, is peace of mind protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy purchases are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the Best. The sales advisor assisted with review of the appliance, to financing with no interest for 18 months, to delivery and set up. The membership plan offers much more. Best Buy protection is a great deal and when you have an issue, you can speak with a person. BEST BUY is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don t know if good or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don t know much about the membership. I left the store without the geek squad appointment i requested and have no idea about what i get as i told the sales person my husband had just died a veteran and i needed a reliable way to handle V A coraspondance i got office 365. I hope has some kind of protection for the lsp top. Its taken me 4 days to add my pay accounts to it. So i guess i really don t know if its a good deal or if i was just up sold because i was a woman who lost her husband.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Sherry! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I signed up. Transferring my old laptop to the new one when I made the purchase went smoothly. In fact, my old laptop which was super glitchy, was "magically" made better on its return with the new one. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership. Discounts too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded two laptops to windows 11 and added a faster hard drive. Membership is a great value. 1TB hard drive price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership, great offers and sales on every item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpectedly outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was a hard "no!" Anytime I was offered a paid membership to anything. I purchased a relatively expensive sound system, and it was on sale for total members so I decided to give it a chance and get the membership as well. I'm glad I did. This membership has paid for itself 3 times this past year. My daughter got her laptop screen replaced after she dripped it. I saved about 300 dollars on price matches since you have 60 days to do it. Add the 2 year protection and extended warranty that comes with purchases and you have an incredible value. I'll always have this membership as long as it's offered. I'm sold. I'll always have this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star spp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app, highly recommend Easy to navigate Well maintained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a member with membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase my membership so i dont have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink Cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink waas at a great price that i purchased. I will continure to buy my Ink from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership Recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a piece of mind knowing Im covered on the products I buy, plus having the geek squad by my side wether it's by phone, or in my home, they have me covered. Also you receive special member pricing, and advanced notifications in the app, and 60 day return policies.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always ask what is the Total in total membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely appreciate the membership because it provides peace of mind knowing that my devices are protected. Additionally, I can conveniently request GeekSquad assistance for any electronics issues or even have them replaced. And let’s not forget the fantastic discounts that regular customers often miss out on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a Godsend! I’m transitioning from a PC to a MacBook Tahoe! Oh how I tried to do it on my own but the helpful and courteous Geeks and their assistants have saved me at least three times in the past 5weeks. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased Geek Squad services has been a life saver. We are older adults who have had a hard time keeping up with changing Tech. We are able to call, or ask for help and are quickly and efficiently helped. Thank You Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BEST Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good I use geek squad with fixing my computer with the membership I can go in as many times as I need to. I also had troubles with my computer at first so buying the membership really did save me money I actually ended up saving around $200 on fees and appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value. I definitely recommend you to get a membership for bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership I have because if I have problems with my PC at home, I can get 24 hour assistance seven days a week.

    I would recommend this to a friend