Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 34984 reviews
(34,984 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Loving the Geeksquad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is completely worth it. The biggest perk for me is the tech support, it's great having online help when needing.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a pleasure doing business with Yoir company. Never any anxiety dealing with your personal. Will continue. Thank you, Peter
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just having the peace of mind of knowing that if something happens or goes wrong with my Laptop, the Geek Squad is there to help!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
we use our membership all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always there to help. I also appreiciate the online help we can get My husband is disabled and can not get out to take the product to the store. Online people are patient and help.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
needed it the very first week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I had it because I needed it the very next day. the phone techs were virtually useless but they did set up an appointment to take the laptop back to the store and have them reset to factory because I could not log in using my microsoft account
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Program ANY Store has to offer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is by far the best program that BestBuy or any electronic store has to offer. Automatic Coverage: Yes. No Question Returns: Yes. No Question Replacement: Yes. Unlimited GeekSquad: Yes. This is the only way to go.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting peace of mind when buying anything and knowing you have something to protect your investment and gives you peace of mind
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used Best Buy to get parts for my HP desktop. I also appreciated the help I got from the Geek Squad both at the store and a couple of house visits. Money's tight this year so I can't renew my membership, but I will if I have to.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful membership. Professional, dedicated help. It's like having one's own IT department. Besides peace of mind, we are always appreciative of the extra perks when buying appliances in store at Best Buy.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Really valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have received a lot of rewards from my membership as well as the extra benefits and features have made it feel very valuable.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love My Total Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership is a great value and I love the fact that item(s) can be serviced by the Geek Squad which is a relief when a problem arise like printer, tv etc. The membership is worth the value when purchased at Best Buy or any other place.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Disappointed with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We should have the warranty without having to pay for a membership that we may not have a need to use in the future. And, Best Buy policy made use of the Geek Squad of no value after my purchase of a new tower computer with a mouse that is obviously very cheaply made and does not work, and with a problematic keyboard. Luckily i could still use my trackball and old keyboard. Very disappointed.
This review is from My Best Buy Total™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Goose,
We are saddened to hear that you are not fully satisfied with your My Best Buy Total membership. It can be frustrating when a membership does not cover a manufacturer's warranty. Not all manufacturers allow for stores to repair items under their manufacturing warranties. In these cases, we have to refer customers to the manufacturer for support. The membership is to offer support after the manufacturing warranty ends, or to provide more support than the manufacturing warranty offers, such as covering a power surge.
For more information on your My Best Buy Total membership and the benefits it offers, please visit https://www.bestbuy.com/memberships. If you are in need of assistance, please reach out to our team on social media. Please be sure to mention that it's in response to a "My Best Buy Review". Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Rated 5 out of 5 stars
A new item received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gotten this membership because I understand it's real value, I have received a new TV just the day after buying it and an accident happened at home damaging my item. The store replaced it for a new one without bureaucracy. I am very satisfied with this protection.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Thank You Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased many items from my local Best Buy. From appliances to electronics. My favorite to date has to be my 85” inch Samsung TV. Clarity and quality is exceptional. Best Buy has taken care of me with reliable, elite products and reasonable prices. I shop nowhere else for my needs.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my memberships, I use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Membership is so worth it! So many benefits unlocked all with a one time payment. I love how many things are accessible to me now due to having this membership. So worth getting it!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best membership decision I’ve ever made!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review of My Best Buy Total Membership Account Benefits As an avid customer of Best Buy, I have been enjoying the benefits of my Total Membership Account, which offers an impressive range of services that enhance my shopping experience while providing exceptional value. 1. Countless Discounts: One of the most significant benefits of the membership is access to numerous discounts on a wide range of products. This not only helps save money but also allows me to access premium products at much more affordable prices, adding considerable value to the membership. 2. Amazing Customer Service: The membership includes dedicated customer service that ensures all my needs and queries are addressed promptly and efficiently. Having access to responsive and knowledgeable service representatives enhances the overall shopping experience, making each interaction with Best Buy smooth and satisfactory. 3. Fast and Efficient Processes: Another key benefit is the expedited processing of orders and services. This means less waiting time and quicker resolutions, allowing me to enjoy my purchases without unnecessary delays. Overall, the benefits provided by the Best Buy Total Membership truly stand out and make every shopping trip to Best Buy worthwhile. Chance to Win a Gift Card Additionally, the opportunity to win a gift card simply by reviewing these benefits is a delightful incentive, providing even more reasons to appreciate this membership. I look forward to continued savings and fantastic customer experiences with Best Buy. I highly recommend anyone frequently shopping at Best Buy consider joining the Total Membership to enjoy these valuable advantages.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Really very helpful and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first time I used The Geek squad. I was impressed with representative helping me and other representatives working with other customers. They exhibited a lot of patience.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for the money. This membership truly saves you money on each purchase and ensures you have all products protected.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Year after year my membership has paid off. Great service & best Geek Squad experts. Deals every day & good protection offers.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy total membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value saver with the member prices, plus unlimited Geek Squad support it is a no-brainer for me. Also, I love the peace of mind of getting protection plans on all of my purchases!
I would recommend this to a friend
