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Customer reviews

Rating 4.5 out of 5 stars with 35185 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 35,182 reviews
  • Rated 5 out of 5 stars

    Head of household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. The full year support of the Geek Squad could be invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service so many times that it really pays off. My son has a lot of electronics and 15 year old boys are not easy on any electronics. The services provided with this are perfect for my family and I.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dealing with MS, requires help from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's needed at the beginning, because microsoft's operating system and software is so user unfriendly. If you can get past the early problems and annoyances put there by MS, the membership is no longer needed. If Best Buy were able to break MS' hold on the system and the software, then they would have done something, I'd pay for that.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, PaulC,

      Thank you for your review. We are saddened to hear that you aren't happy with your membership benefits past the beginning. The membership does offer great discounts on services, a 60 day return policy for most items, exclusive sales events, and more. For the full details on the year round benefits of the My Best Buy Total membership, please visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value, must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for everything it offers. It gives me peace of mind for my recent laptop purchase and any planned purchases I have. Geek Squad is a life saver and I am covered beyond the limitations of the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tech Support for this mid-level TechnoTard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, having this membership has been of value with Tech Support for my Chromebook Plus purchased previously from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedt Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With assistance for the setup and transfer of data buyong this plan was an easy choice to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is of great value to me. Knowing that if I have a problem Best Buy Geek Squad is there to help. They don't talk down to me and always make sure I understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value of the Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value especially with the unlimited access to Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad appointments, replacement of cheaper electronics (shokz headphones when they stopped working), repair of more expensive electronics (laptop), troubleshooting calls (smart washer/dryer connection to wifi), and so much more has made this so worth it over the past few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a killer deal on a open box laptop and added the BB premium and it has been amazing and a peace of mind and also all electronics I buy moving forward get auto coverage from the membership and prime like 2 day shipping for online orders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits for this Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is valuable I can't recommend the Best Buy membership enough—it's been one of the smartest investments I've made all year! The value you get for the price is outstanding and has completely changed how I shop for electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to Membership Crucial Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A digital product is launched in series, manufacturing and response are continually improved as the product line gets into the field. Improvements are made which make the next better in performance and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is an excellent tool for enhancing productivity. Using it for work allows for greater ease and precision when navigating through various tasks. It significantly reduces the strain on my hand, making it much easier to move around on the screen without experiencing fatigue. This comfort and efficiency contribute to a more enjoyable and effective work experience overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has saved me a lot of money and the included protection gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth having but it covered me when i needed it too i dont always use it but best buy always cover me and helps me out with things i may not understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service at Port Richey Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience shopping at the Best Buy in Port Richey. The staff was friendly, helpful, and patient in answering all my questions. The store was well-organized, and it was easy to find what I needed. Checkout was quick and smooth, and my purchase has been working perfectly so far. I’d definitely come back here for future purchases and recommend this location to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy pro protection is awesome and has helped us alot over the years. The discounts are great and the added services and protection come in handy if you have young kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good because it covers a lot of things and it does save you money when buying a big purchase and having to get protection on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has it’s benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional membership. I inadvertently cancelled the membership and realized I’d made a grave error! Having high retail products without the membership will cause great inconveniences when things break or don’t work properly. Get the membership and worry less!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Good price and I love everything. Well guys you need just use it.

    I would recommend this to a friend