Customer Ratings & Reviews

TotalTech seems to be of a good value so far. It includes AppleCare+, sometimes offers slightly better pricing, give you added security of Geek Squad. It seems to be worth it on larger purchases.

This is the warranty that we all have been wishing we had For The past 15 years, instead of paying individual Policy, we get an all-in-one intuitive Actratic Policy... I am actually looking forward to seeing how Best Buy will modify this rule & benefit in the future

The unlimited Geek Squad service makes this a real bargain. Seems like it's been once or more each year that I encounter something that trips me up and I can't fix on my own. But then, I don't have to since I get unlimited access to Geek Squad and I just don't have to worry. They've got my back.

I purchased this membership when I purchased my 86 inch Hisense Flat Screen and it was a great deal and I was able to have peace of mind!

No one does it like total tech it’s the best service no other competitor can offer. This is why people forgot about pc Richard’s. Thank you Best Buy

It’s a good deal if you buy regularly. Good savings, and free item protection make each purchase more valuable than I can find elsewhere. My son cracked his laptop screen and we got it repaired for free, without having to purchase a protection plan. That alone paid for the membership fee.

I have been a GEEK SQUAD member for years. Just having the SQUAD at hand and doing the work online really helps as I am rural liver with 40 miles to the nearest BEST BUY. We just had a new tv and sound bar installed.

Being total tech membership gave me peace of mind and not to thing about installation costs and warranty issues. Customer care support were response and highly knowledge about the membership options and was able to help me schedule couple of installation for my thermostats and tv unit.

 Stephanie, very helpful in sales. Simone, polite and efficient in returns. Teralynn operations manager, seemed very humble when I complimented her employees. Everyone was very friendly. I will back to store tomorrow hoping to buy something that was unavailable.

While providing great all around value, I found that this really helped me at a specific time which was during the moving process - The membership fee basically covered all installation - washer/dry, tv/mounting, ring installation, each of which would have run at about 150 per appt. typically.

I have never used Best Buy’s total tech program, but I was very impressed. The team was very knowledgeable, very informative, they suggested the service, but didn’t push it. But then, when I looked at what I was getting for the value, the service outweighs the cost. And they did a superior job and updating my dell computer.

I would recommend this memberships to a friend that can manage, I wouldn’t to a friend that see it expensive. But the good thing that there a another membership option.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases.

The real value membership. Prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection.

Absolutely get this if you are buying anything. the cost to benefit is great.

Total tech is especially important for us older boomer clients. Have had Geek Squad to home several times to install new devices and to configure all my older audio equipment to work together. Very impressed with the Squad employees. Installation of new dishwasher was well worth the total tech membership

I love the Best Buy total tech membership. It is complete piece of mind for equipment and products that I buy that are costly. I never want to be in a situation where just have no one to work out the problem or replace the item.

im not the person to buy warrantys on anything, but you are getting the best bang for your buck, this protects all of your tech including tvs and phones tablets computers, etc if you are thinkin about it just stop and get it.... buy all tech for your fam and live in comfort knowing that you are protected!

This TotalTech membership is a great value. Pays for itself in one call. One in-house call or an in-store consult recovers the price. Both of our support techs have been outstanding. they were knowlegeble and answered u questions and fixed our problems in a minimum time. Highly recommend them!

I did my homework on this Samsung 55" Oled TV. Consumer reports rated it #1 Oled gets a much better picture than Qled. Lasts longer. And is very pleasing to the eye. I highly recomend the sound bar. Very happy if your looking for a great TV at a great price run to Best Buy and get this best TV out there.