Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Its not too bad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, a little pricey but you do save on cheaper discounts in store on products and piece of mind for repairs.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review! We are glad to hear you have received great service with your Best Buy Totaltech membership, and it provides you peace of mind! You can view all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 3 out of 5 stars
Overprice Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only allows you to purchase 1 item with this exclusive membership & increases your chances of purchasing. Price is a huge negative unless you can get what you want. Not all products fall under this exclusive umbrella.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very worth while
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biugh to have my exercise bike assembled and it was totally worth it, very easy, and courteous people.
I would recommend this to a friendRated 3 out of 5 stars
A bit expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provides some good benefit for being a total tech. However, many people don't even uses most of the benefits or even need it. GeekSquad support can be a hit or miss but the 60 days return is nice and sometimes you get a TT discount on items
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one thing everyone who shops at Best Buy should get. I have used it on occasion and it is everything they said it was.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is amazing. I've been a member for 2 years now and am truly blown away with its value and great customer service!
I would recommend this to a friendRated 5 out of 5 stars
Steam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing never going to need anything else this product has the best technology that i have seen before
I would recommend this to a friendRated 5 out of 5 stars
Total tech membership worth It.!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The memberdhip itself saved me money on everything purchased ive yet to use it bu I imagine it will be great as well
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .So happy to hear you were able to save a lot on your purchases by becoming a Totaltech member. With 20% off labor for repairs, 10% off custom installations, and exclusive pricing for members, there are tons of savings to be had. Please go to www.bestbuy.com/totaltech to see everything your membership provides
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this service. It is definitely worth the extra safety just in case especially with a good company.
I would recommend this to a friendRated 1 out of 5 stars
nice bestbuy scalp to get a rtx 3080
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the rtx3080 FE was a special event sale, it onyl was required once, after that drop it never drop again and never can get my card.
No, I would not recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Totaltech as it provides product protection to all my electronic purchases so it easily pays for itself.
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. You pay to speak to someone on the phone that's it. The warranty doesn't cover actual repairs and the online support you pay for is unhelpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Totaltec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissatisfied as the main reason to purchase is to protect tv against damages. My Tv inked up they say the screen is cracked and they do not cover crack screen. Which defeats the purpose of the coverage.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thanks for reaching out, although we wish it were under better circumstances. While our TV protection plans cover a plethora of issues, they do not cover (ADH) accidental damage from handling. For all information regarding our protection plans, like what is covered or not covered, please visit https://www.bestbuy.com/services/plans/termsconditions.
Rated 5 out of 5 stars
Terrific Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG what service Loaded all my applications and files to new computer Loaded and help me set up new Iphone 13 max
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review BobbyGreview. Thank you for sharing that you were able to use your Best Buy Totaltech membership to get all of your applications and files loaded on your new computer as well setting up your new iPhone 13 Pro Max. That sounds very exciting. You can view all of the awesome benefits and services offered with Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
New lap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Davian for the wonderful service… made my experience and my purchases much easier. Explained everything clearly… will be back
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I don’t believe this membership is for everyone I think it’s a great thing to have in your back pocket
I would recommend this to a friendRated 1 out of 5 stars
I did not need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on this thinking that by buying this would get anything I had installed for free by the rep over the phone. But after buying it everything I was told was not true. An it had upset me so bad.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Best Buy total tech. Great people to have your product fixed. your are covered for a year.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for highly recommending Best Buy Totaltech, we really appreciate it! Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. You can view the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Nice investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the plan. Got 2 year protection. I believe it's a great investment, especially with the new products nowadays...
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Getting up to 24 months of protection on most new devices is a great benefit of the plan. Thank you for being a Best Buy Totaltech member. We also offer free standard installations and exclusive member pricing. Visit www.bestbuy.com/totaltech to learn more about the amazing benefits included in your membership!
Rated 5 out of 5 stars
total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was a good deal when bought 3 phones at one time. incuded apple care. if only buying one phone maybe not.
I would recommend this to a friend
