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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 34316 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 34,313 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership best buy offered me is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I was able to get multiple TV's mounted for less than the cost of one TV mounting plus you get all of the other membership benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping it saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its saved me money so we will see if it pays for itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough benefits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont normally have things break and the price difference is not worth the price. Honestly the subscription needs special deals or multi day ahead sales before others can buy them out. I dont plan to renew. Have not found anything to benefit me

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jack! We're sad to hear you're not happy with your My Best Buy Total™ membership. In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Colored Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the ink was a good choice and I am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money. I was even able to call support and get help with my printer and Apple computer and I have had these 2 items for several years and they were not even purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love this Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership makes it so convenient to call when I have an issue using my computer. No hassles or charges per problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dime especially if you had old computers. Was thinking about upgrading to Apple but after talking to Geek Squad decided to refurb and it saved me tons of money. But it once and it’s applicable to all your computers in your household. It’s a no brainer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service, knew what he was doing.did not make me fell stupid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free transitions to newer technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value in today's technical driven world. Purchasing new equipment and updating and or maintaining existing devices is not much of a worry when you have the Best Buy Total

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's worth the price. I buy a few bigger purchases a year, so seems worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile if you need service, offers peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy we've made at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the computers repaired since we purchased the plan, this plan has more than paid for itself. I shop at the store in San Marcos, CA and I've been super satisfied in and with all departments. Courteous, and friendly and knowledgeable personnel with a willingness to assist. Benefits are crazy good!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your feedback and we appreciate you being a valued member! Being a Totaltech member definitely has its benefits and perks! You can see all those here at www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A good decision on my part!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is proving to be a no-brainer for me! It’s so easy to drop off what needs to be done and use my time for something higher up on my priority list! Nice, courteous, easy going staff with more tech knowledge than me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this membership only to be told later that the Geek Squad’s plan to add memory to my laptop was not possible. I even purchased the Samsung Evo Plus that THEY recommended. I could used the money I spent on the plan and the parts they recommended to purchase a new computer instead!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with computer upgrade and parts can certainly be difficult. With the times changing many manufacturers aren't allowing for upgrades with sealed machines can be difficult. If you would like to speak with us further on this concern please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it and don't leave without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been holding off on this membership for a few years now. Should've made this move years ago. LOL! Completely worth the annual fee to protect your purchases and remove the frustrations of products failing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection Plan has definitely come in handy with our electronics. Whenever we’ve had an issue or problem, it was taking care of. Overall I would definitely recommend this Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and made the purchase easy. The person assisting me listened to what I was looking for and made sure I got what was best. I have had this membership before and it was better to deal with than Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to shop in Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership value great, especialy the protection plan when you buy an expensive things such laptop and devices, it recomonded to have a protection plan and also the geek squad service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t aware of this until the associate at the store told me and so happy he did! I really appreciate all his help in purchasing all the items when I was there, besides he was knowledgeable he gave us the best customer service!

    I would recommend this to a friend