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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 34402 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 34,399 reviews
  • Rated 5 out of 5 stars

    Not expensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought geek squad help but then learned about total when buying new appliances. No charge for delivery or set up, just a few dollars more per year. And thrn discoveted additional buying power = more savings on purchases. Im using this all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1a - best friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member since 2017, and my experience has been nothing short of exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, helped me a lot with a transfer I wasn’t sure how to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful excellent good quality love it it’s great I can say no more than what it is. It is a beautiful piece of equipment and people they do know what they’re doing. Plus I like it. It’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is an absolute must have and to not get it would be a huge mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me finish building my gaming oc and installed my fans for me. Great service. Glad i got the help.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    THEY LIED ABOUT NOT RENEWING MYMEMBERSHIP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fair to good job working on my PC. But I told them when I bought my computer and on numerous occasions during the year since that I did not want them to automatically renew my Best Buy Total membership. They said it was their policy to leave the automatic renewal on, but that they would give me notice before renewing it. THEY LIED AND MADE A CHARGE AGAINST MY ACCOUNT!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Stephen! We can fully understand wanting to keep track of your My Best Buy Total™ membership and when it renews. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend this item to customers of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good experience. Helped me when I didn’t have my card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It worked out great for me - major computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth it since I had a major hard drive crash. Computer hard drive had to be replaced and much material had to be downloaded back to my computer. Geek Squad did a great job of taking care of me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the 1k i spent at the store, wanted extra protection and money guarantees for what I bought. I love the exclusive savings and deals members get on top of 24/7 support and more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not especially happy with the membership program.. It would really be nice if at least it allowed for delivery charges to be free. Purchased a microwave recently and when all the additional charges were added up, the cost of the microwave doubled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Geek squad assistance when need it. Completely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Awesome deal. Every product I have purchased has gotten the protection. The added deals are a bonus. If you buy a lot of electronics it’s worth it. Even protected my clippers I bought!!’

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in Puerto Rico and can’t get apple support here. This is so expensive. Haven’t seen any benefits as of today. Will have to wait 2 more years to see if it’s work it by then would have save up for a new computer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Total™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    This is the way we Ball

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the piece of mind is winner no worries yep yep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so so worth it. I have gotten free gift cards with my membership purchases and so much more. I know it’s a chunk of money, but it’s worth it if you shop here a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and a piece of mind for all of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the piece of mind Bestbuy offers with their insurance policy because I just go to the store and get my things fixed or replaced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t use enough & didn’t cover some things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to make one visit less , but Definitely wouldn’t not do again.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ashley.

      Thank you for sharing your experience. We are disappointed to learn that you were not happy with your membership. We would be happy to document any feedback you may have. Please feel free to reach out to us on our social media accounts. Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy) BBY-ExBrand_Totaltech