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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 34590 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 34,587 reviews
  • Rated 5 out of 5 stars

    Benefits available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship is excellent for me. So I am able to find one many things,that I received concerning the use with the membership benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel I'm protected with latest technology. Staff are knowledgable, friendly and helpful no matter what the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confusing terms as to 2 yr coverage vs annual fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I bought a phone. They said it would allow 2 yrs of coverage for the phone, but it's an annual fee. Thus, it's a bit confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase this membership. I use it for purchases and simple issues like screen replacements on my crell phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is amazing, thank you BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a product protection is a big deal and we get it with GEEK SQUAD, the membership is so valuable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech including delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the total tech, the flexibility of having delivery and installation and in-home help disappointed they discontinued it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Bug support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used discounts but was not informed that any adjustments or refunds will be in the form of store gift card which does not expire. Some benefits are not clear and subject to change at any time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membershipmwas purchased to help service laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service package - worth every penny! Saves on all the service calls and installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I walk in with a problem they know exactly what needs to be done with a smile on their face. They are really consistent and fast at what they do. You can tell that they all enjoy what they do.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We love to hear that you are getting the support you need. If you weren't already aware, our memberships changed as of June 27. Since you have Totaltech, your benefits will not change until your renewal date, and the new membership you have will be named My Best Buy Total. It will continue to include a 60-day return policy, 24/7/365 Geek Squad Support and protection included with an active membership, along with many more benefits. Feel free to take a look at BestBuy.com/Totaltech for all of the updates. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy total care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total care is fantastic. You pay a yearly fee but everything is covered that you purchase from Best Buy. I have saved hundreds and hundreds of dollars in extended warranty fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership with Best Buy is worth so much .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the membership with Best Buy many perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for any techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, this membership is better than Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership tbh especially because I just got my pc and it makes me feel better that I don’t have to worry about swapping parts or diagnose software issues they got me all year plus discount is fire asf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY BEST BUY TOTAL MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value, and it also gives you a peace of mind

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Time and Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs in the store are very inefficient and way too busy. The techs on the phone are not knowledgeable enough to be techs. When you have to speak to them on the phone, good luck with that. I spent several hours with them trying to get my combo printer, scanner, fax connected to my brand new PC and they could not get it done. Next day my local tech, within 15 minutes, got it done. Why do I need incompetent techs from the Geek Squad?

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We never want our customers to have this kind of experience, and I understand your concern regarding the service you received and lack of assistance. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Lovin' it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the computer I bought the printer and the geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is another great service. Once again anytime I need help. I just make a phone call and they take care of my

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership plan is nice but not sure if it's worth the annual fee. You would have to buy a fair amount of tech to make the Apple care and other warranties worth it each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Total! So many great benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love total! There are so many benefits. Fix my gear, discounts, includes AppleCare on Apple products. Always willing to offer advice when needed. Special deals

    I would recommend this to a friend