Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Best Buy Total: Great for your peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been helpful in providing peace of mind for all the products we buy!
I would recommend this to a friendLove benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent utilized the membership yet. The benefits look great on paper.
I would recommend this to a friendTotal Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reassuring to have the expertise of the Geek Squad if you have any problems.
I would recommend this to a friendWe love membership from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy membership is great and I can buy what I want at reasonable prices and the customer service is great
No, I would not recommend this to a friendCaring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that the customer service was awesome!!! Thank you for helping me!!
I would recommend this to a friendMy Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership not only gives me access to great prices, it gives me confidence that if there is a problem with any purchase, help is there.
I would recommend this to a friendWorth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership saved me money when my laptop was hacked & needed to be cleaned. They then helped me on two other services. They were great
I would recommend this to a friendGreat service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worth to buy. You can go right in and get your devices fix with ease and no problems!
I would recommend this to a friendCoverage review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best coverage plan available, quick professional and courteous service, none better
I would recommend this to a friendPeace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've already utilized the Geek Squad as part of this membership. Troy was patient, helpful, and knowledgeable. And I can use this service whenever I need it. Love that :)
I would recommend this to a friendGeek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a good job on the initial setup of my new computer, but when I had difficulty getting my Outlook to run properly the support I received by phone was lacking, and the individuals assisting me were difficult to understand. They ultimately passed the buck on my issue to me internet provider. I believe that this claim was not correct.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi John! Thank you for your review of your My Best Buy Total membership. We're thrilled to hear you're enjoying the benefits of your membership. We always want our customers to have the best options available, and we appreciate your feedback as we continually strive to enhance your customer experience! For membership support, or assistance with any other questions or concerns, feel free to reach out to us at (888)( BEST-BUY or (888) 237-8289. Thanks!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the membership and feel secure knowing problems will be resolved as they occur.
I would recommend this to a friendGreat plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will love having the membership for the prices and knowledge that my purchases are protected.
I would recommend this to a friendWe love our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like our membership. It gives us access to technical support on all our devices. We are very pleased!
I would recommend this to a friendA peace of mind decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great value on our computer plus geek privileges makes this membership one of the best deal we received.
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have access to the Best Buy team for any tech issues that arise.
I would recommend this to a friendNot a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was the primary purpose for my membership but the costs have not saved me as much as expected. I would have saved more by just getting the repair rather than buying the membership and only getting 20% off my repair fee. I thought my repair and service fees would have less fees but it’s not worth it anymore.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Your My Best Buy Total™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership has saved me from extra stress over my electronica
I would recommend this to a friendBest Buy membership is a full insurance coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the type recommendations from best that needs to be considered by every Best Buy customers. This membership helps to protect and enhance the durability of your purchase and very support from their geek squad to help out on any technical challenges that you might encounter. As for me and my family this is cool way to stay on top of your devices.
I would recommend this to a friendI love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best credit card I have and Best Buy makes it easy for me. The yearly subscription is part of easing my anxiety returns etc.
I would recommend this to a friend