Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will love having the membership for the prices and knowledge that my purchases are protected.
I would recommend this to a friendWe love our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like our membership. It gives us access to technical support on all our devices. We are very pleased!
I would recommend this to a friendA peace of mind decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great value on our computer plus geek privileges makes this membership one of the best deal we received.
I would recommend this to a friendNot a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was the primary purpose for my membership but the costs have not saved me as much as expected. I would have saved more by just getting the repair rather than buying the membership and only getting 20% off my repair fee. I thought my repair and service fees would have less fees but it’s not worth it anymore.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Your My Best Buy Total™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have access to the Best Buy team for any tech issues that arise.
I would recommend this to a friendgrateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership has saved me from extra stress over my electronica
I would recommend this to a friendI love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best credit card I have and Best Buy makes it easy for me. The yearly subscription is part of easing my anxiety returns etc.
I would recommend this to a friendLoving this subsciption
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very amazing offer, being total i have used this service multiple times, fixed my laptop few times without any cost and pricing for the products for total members are crazy great.
I would recommend this to a friendBest Purchase of 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of the year! Professional Services and installation discounts and 100% peace of mind for our new home!
I would recommend this to a friendI just love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got to tell this is the best thing ever I love all of this and Best Buy
I would recommend this to a friendNeil's Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited geek squad support is really nice to have. And, they are very professional and GOOD.
I would recommend this to a friendBest Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my membership it benefits me in several ways!
I would recommend this to a friendHelpful - wish we used services more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the peace of mind knowing we will get the help we need. We wish we would use the services more often and sometimes wonder if membership is worth it as we are not into tech or TV's so we don't buy a lot. It has come in useful when we needed help with our computer. The people are always helpful, knowledgeable and considerate. They seem to want to do a thorough job.
I would recommend this to a friendWe feel protected buy having this insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We know if we have problems with any best buy equipment the geek squad and/ or service request are just a phone call away. Also prompt responce. We really appreciate kind knowledgeable employees and courteous people .
I would recommend this to a friendWorth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very convenient to have somebody walk you through something on your computer at any time. I like that.I was able to call the geek squad for help.
I would recommend this to a friendBest purchase I ever had made. Make everything eas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I purchased the membership and it saves all my purchases for future use. And make it also easier to get whatever issues figured out. I give it a 10/10.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Juan! We are happy to hear that you have had a positive experience utilizing your membership. We also appreciate you shopping with us, and being a My Best Buy Total member! Keep enjoying the savings!
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it was the best purchase, it’s so good I will buy it more
I would recommend this to a friendDad's pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership adds an extra layer of comfort knowing that you have support available when you might need it. It also can be used on other purchases you make at Best Buy
I would recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plans are all right, but I haven’t used them.
No, I would not recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great protection for the price. would definitely recommend this to anyone buying electronics.
I would recommend this to a friend