Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $198.99

Customer reviews

Rating 4.5 out of 5 stars with 33535 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 33,532 reviews
  • Rated 5 out of 5 stars

    Service is their policy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a membership for over 10 years with no regrets. When I call, I get help. What more can I ask foe?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value and the unlimited additional support is brings a peace of mind for any future issues that I might need help resolving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership, and it's very useful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times I was relying on friend every time my computer needed help tech fixes. Joining Best Buy's membership has been a lifesaver! Having access to the Geek Squad's 24/7 support is amazing. No matter what time of day I run into a problem, there's always someone there to walk me through it. Plus, the membership discounts on protection plans gave me peace of mind when I bought my new laptop. Knowing it's covered for accidents and spills gives me so much less stress. And on top of it all, I save money on everyday essentials like batteries and phone chargers. Best Buy membership - 5 out of 5 stars, all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it 100%! A lot of perks and you will be taken care of. Best Buy is great (on my end) with any warranty, replacement, and care needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and helpful! staff was knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helped when my computer crashed—covered all the labor and install of software to new one—glad we purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership made my transfer from old laptop to new laptop easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money. I would recommend this to anyone purchasing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent store, price, condition, and most new electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is well worth it. Never have to worry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. Could come in very handy with future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get the membership but so glad I did! It has been great and the techs are so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient service that saves you money when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value, helps so much with necessary purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good value, saved more than it cost on the laptop i bought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, responsible decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is okay, best buy is definitely getting their money's worth out of you, but at least your stuff is secure. Just a bit pricy.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Has bailed us out of a Jam many times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has come in handy many times. We have had 3 computers broke and they assisted promptly each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total membership is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total membership is worth it. I get free shipping, no restocking fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership almost every week and love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best purchase I’ve ever made considering the fact that you don’t know how much you use and buy technology within a month’s time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad in best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I get from the membership and the Geek Squad is well worth the price. Can't beat it.

    I would recommend this to a friend