Customer Ratings & Reviews

This membership is the best purchase I’ve ever made considering the fact that you don’t know how much you use and buy technology within a month’s time frame.

Geek squad is okay, best buy is definitely getting their money's worth out of you, but at least your stuff is secure. Just a bit pricy.

The help I get from the membership and the Geek Squad is well worth the price. Can't beat it.

GREAT VALUE FOR WHAT YOU GET BEING A BESTBUY TOTAL MEMBER. LOVE OUR GEEK SQUAD!

Member prices and geek squad support is so beneficial. Everyone has been so helpful and replacements are so much easier. Overall definitely worth it!

This membership is expensive, but has already saved me that amount and more. Plus free apple care for 2 years!

I was able to use my Total Membership covering several items I purchased AND was able to get my computer diagnosed after a hack. Saved me a lot of money. My only concern was when my Credit card was charged for renewal WITHOUT knowing it was up for renewal.

Member prices, Geek Squad support for my new products, and the peace of mind for having it has been a real benefit for me.

I recently purchased a expensive laptop ($1900). I hemmed and hawed on paying for the premium membership. Let me tell you what I am glad I made the choice too do so. With Black Friday deals the price dropped $400 about three weeks after my purchase. I notified them of the drop through the message function in the BEST BUY app and they issued my refund right away. Super Stoked to get the Best Buy three weeks later! Thanks a bunch, recommend heavily.

One of the Best Buys at Best Buy. We have utilized the service for computers to tv's and sound bar. A real value.

I really wish I had discovered this Total Rewards membership right when I first started shopping here in Best Buy—it's incredibly valuable! The benefits, especially for Apple products, are outstanding. As a member, I get access to exclusive deals that significantly lower the cost, and they even include AppleCare+ with the purchases. This makes each purchase a great bargain, giving you more bang for your buck. From now on, I’ll be buying all my Apple products exclusively here. I highly recommend signing up if you frequently shop for tech—it’s a decision you won’t regret. Trust me, this membership truly enhances the shopping experience at Best Buy!

Made the tech fix I had to do cheaper so pretty cool

Have had membership for over 10 years. Has saved me a lot of frustration and money.

Membership like this guarantees if I have any issues related to tech or other Best Buy related products I will be able to fix them immediately. The added benefits are extra welcome bonuses to have.

Having thus membership is a great value for yearly fee and peace of mind. The Geek Squad is always there to help with any & all PC needs. I’ve called them all hours of the night and they are friendly and helpful. Highly recommend their Total Home subscription! Can’t beat the value.

I feel comfortable when I have this protection and value. You never know when you will use it and just one time will pay for itself.

Ideal for people who regularly purchase high-ticket items or electronics. 24/7 tech support and up to two years of product protection (including AppleCare+ for Apple devices) are major benefits. Savings on services and assistance can offset the higher membership cost. Cons

This membership is well worth it especially with a new pc for setup, app installs, Geek Squad Support and Product Protection. The free shipping, special pricing and promotions make it even better. Great peace of mind

I have been a member for a few years. My computer failed and could not be repaired. Geek Squad came to my home and followed up with info for a new computer. They installed the new one. I had problems much later due to my error. I went on line to make appointment with Geek Squad to have it corrected. Being a senior I feel comfortable having this service.

BEST THING I COULD HAVE PURCHASED TO PROTECT MY INVESTMENT.