Customer Ratings & Reviews

I can't live without this. I can make an appointment in a couple days to come in with a family member, and we get the help we need on our devices. They have a great team.

Buying a new computer, switching to Windows 11...and both requiring the transferring of data and other considerations we were not aware of. The Geek Squad representatives were patient in explaining necessary changes, making recommendations, and following through

I love geek, it is so helpful and they are on point. The technicians are very polite. They will work with you until the problem(s) are solved.

This membership was a no brainer especially when purchasing apple products bc you receive 24mo of AppleCare without any additional purchases. Also the ability to get free Geek Squad support for all your electronics no matter where you bought them.

This saves me money on purchases I make at Best Buy. I recently took my desktop computer in for a minor problem. It was fixed in a couple of days and the problem resolved.

My membership offers exceptional value. The member-exclusive pricing, coupled with unlimited Geek Squad support, is highly beneficial. Furthermore, the assurance provided by the protection plans on our purchases is greatly appreciated. *Thank You Best Buy

I recently had an issue with my laptop which the geek squad were able to address and the cost would've been the same as the mentorship which gives alittle piece of mind for potential issues during the year. And you don't have to worry about costs in the future. I just don't like that they do automatic recurring charges each year.

The Best Buy membership program is absolutely worth it. The free shipping, exclusive discounts, and extended return windows make shopping so much easier and more affordable. On top of that, the added protection and support give real peace of mind with every purchase. I recommend this membership to anyone who isn’t signed up yet. If you shop at Best Buy even a few times a year, the savings and convenience more than pay for themselves.

So I just recently bought this membership and let me tell you first of all I am not no bot secondly when I tell you this membership is worth it I am being very real with you the reason is because this membership has covered my whole pc every time something is wrong with it I always take it to them and sense I have the membership they fix it for me for free and I am glad I spent 180 on this membership it was worth every penny.

This membership is a little pricey but it comes with great benefits and I would recommend it if you have a lot of technology in your household

I greatly value my Total Membership with Best Buy and highly recommend to anyone that wants and appreciates peace of mind for their purchases!

To be honest, I signed up for a discount… I’ve actually had a very complex year with all of my technology lol. I’ve had my laptop crash and computer is malfunction and having this has been really useful this year. Personally, I think it is overpriced, but I have definitely gotten mymoney back with all of the repairs and services that I’ve used with it. But the gentleman who helped me set it up was not nice at all. Definitely lied about how it works and the cancellation policy but does not matter anymore because I have actually found to take good use for it. Five stars for the product and zero stars for the employee that help sign me up.

Awesome way to save and stay in the now. There always something new coming out and with this membership it gives me promotions that I can use towards my next purchase.

Don t know much about the membership. I left the store without the geek squad appointment i requested and have no idea about what i get as i told the sales person my husband had just died a veteran and i needed a reliable way to handle V A coraspondance i got office 365. I hope has some kind of protection for the lsp top. Its taken me 4 days to add my pay accounts to it. So i guess i really don t know if its a good deal or if i was just up sold because i was a woman who lost her husband.

As a Best Buy Total Member, my experience purchasing high-end products has been exceptional. I regularly buy Apple MacBooks for both personal and business use, DSLR high-end Sony A7 S3 cameras and lenses, DJI drones, Apple Watches, and iPads from Best Buy. The protection and benefits provided by the Total Member program have significantly enhanced my shopping experience. One of the greatest advantages is the comprehensive protection that comes with being a Total Member. Knowing that my valuable purchases are covered by a robust warranty plan provides immense peace of mind. This is particularly important for high-end items like MacBooks, Sony cameras, and DJI drones, where repair or replacement costs can be substantial. The member savings are another standout feature. The exclusive discounts and special offers available to Total Members have allowed me to save significantly on a wide range of products. Whether I’m upgrading my tech gear or adding new equipment to my collection, these savings make a substantial difference. In addition to financial benefits, the program also offers several practical perks. Expedited shipping ensures that my purchases arrive quickly and efficiently, which is crucial for both personal and business needs. Priority customer service means any issues or inquiries are handled promptly and professionally, enhancing the overall shopping experience. The flexibility of the membership, such as monthly warranty extensions for a minimal fee, adds further value. This feature allows me to manage my expenses better while still enjoying extended protection for my purchases. In summary, purchasing high-end products like Apple MacBooks, Sony A7 S3 cameras, DJI drones, Apple Watches, and iPads from Best Buy as a Total Member has been a highly rewarding experience. The protection, savings, and additional benefits make this membership an outstanding investment. I highly recommend the Best Buy Total Member program to anyone looking to maximize the value and security of their purchases.

It is a relief to have Best Buy Total Membership in case anything happens to my computer or if I need help installing a new program. Geek squad is there to help.

Great value especially if you're buying a handful of tech for gaming, work, or school with easy returns or refunds and every single item coming with a warranty.

I have been renewing my Best Buy Total membership each year and plan on continuing to do so because they're always there for me when I need them for any of the products that I need to bring in for help one way or another. And they have excellent members in the Geek Squad, that can solve my problems so quickly and explain everything to me. They are certainly a blessing to those like myself that are not very familiar with all the electronics as they are. I've been going to Best Buy for many years. And plan on continuing with any kind of item that you sell. But I have to admit, this is the best Total Membership of any kind i've ever had. Thank you Best Buy for this wonderful membership. And for having terrific equipment for so many different needs.

I have used the membership to help with computer problems, and all within a short time after signing up. Great help from the Geek Squad. Keep up the good work. You are the best!

this membership is a real value, member prices, plus unlimited geek squad support are great, also love the piece of mind of getting protection plans on our purchase!