Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
100% Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Membership has been great. Haven’t looked back since
I would recommend this to a friendFree data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthwhile for the free data transfer from my old laptop & warranty for tech support
I would recommend this to a friendLove benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent utilized the membership yet. The benefits look great on paper.
I would recommend this to a friendBest Buy Total: Great for your peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been helpful in providing peace of mind for all the products we buy!
I would recommend this to a friendTotal Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reassuring to have the expertise of the Geek Squad if you have any problems.
I would recommend this to a friendCaring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that the customer service was awesome!!! Thank you for helping me!!
I would recommend this to a friendWe love membership from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy membership is great and I can buy what I want at reasonable prices and the customer service is great
No, I would not recommend this to a friendGreat service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worth to buy. You can go right in and get your devices fix with ease and no problems!
I would recommend this to a friendCoverage review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best coverage plan available, quick professional and courteous service, none better
I would recommend this to a friendWe Use This All The Time....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect package for the many devices needed today. I am purchasing tech a lot, whether for work or personal use, and the comfort of this orotection and support is well worth the price. Geek Squad personnel are skways helpful, and you never know when you will need this level of technical knowledge. Great value! Thank you!!
I would recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the membership and feel secure knowing problems will be resolved as they occur.
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have access to the Best Buy team for any tech issues that arise.
I would recommend this to a friendMy Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership not only gives me access to great prices, it gives me confidence that if there is a problem with any purchase, help is there.
I would recommend this to a friendgrateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership has saved me from extra stress over my electronica
I would recommend this to a friendGeek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a good job on the initial setup of my new computer, but when I had difficulty getting my Outlook to run properly the support I received by phone was lacking, and the individuals assisting me were difficult to understand. They ultimately passed the buck on my issue to me internet provider. I believe that this claim was not correct.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi John! Thank you for your review of your My Best Buy Total membership. We're thrilled to hear you're enjoying the benefits of your membership. We always want our customers to have the best options available, and we appreciate your feedback as we continually strive to enhance your customer experience! For membership support, or assistance with any other questions or concerns, feel free to reach out to us at (888)( BEST-BUY or (888) 237-8289. Thanks!
Worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership saved me money when my laptop was hacked & needed to be cleaned. They then helped me on two other services. They were great
I would recommend this to a friendGreat plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will love having the membership for the prices and knowledge that my purchases are protected.
I would recommend this to a friendI love the membership honestly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a great value, it inclues so many things that are just worth it instead of paying for them individually. Also everytime i enter BestBuy I feel welcome even before I purchased the membership.
I would recommend this to a friendNot a great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was the primary purpose for my membership but the costs have not saved me as much as expected. I would have saved more by just getting the repair rather than buying the membership and only getting 20% off my repair fee. I thought my repair and service fees would have less fees but it’s not worth it anymore.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Your My Best Buy Total™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
We love our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like our membership. It gives us access to technical support on all our devices. We are very pleased!
I would recommend this to a friend