Customer Ratings & Reviews

So glad I got it. Worth the price. I have saved so much money with membership savings and and sepical member deals. And the 2 year protection plan on most of my purchases has came in handy many times. Would recommend to everyone

This membership is worth the price to obtain future discount pricing and even more importantly the support of the Geek Squad team members who are eager to support a member at any time. It makes purchases worry free knowing you have professionals in your corner to answer any questions or concerns.

My member definitely came in on top when it came to help with my computer, and especially taking it to Geek Squad. My desktop pretty much wasn't starting, and i was oblivious to the issues. Geek Squad helped me figure the issues out and offered to help me fix it, I only turned away because my own funding, but i am definitely coming back to them when I have technical issues in the future. 10/10, worth the purchase.

“I’ve been really impressed with this membership and think it’s a great value for the price. The member discounts alone have already saved me money on everyday purchases, and having unlimited Geek Squad support is a huge benefit. Anytime I’ve had an issue—whether it’s setting up new devices, troubleshooting problems, or just getting quick tech advice—the Geek Squad team has been reliable and easy to reach. On top of that, the protection plans give me real peace of mind because I know my purchases are covered. It feels good to shop without worrying about what happens if something breaks down. Overall, the membership has made my shopping experience easier, less stressful, and definitely more cost-effective.”

The Membership definitely comes in handy when you own multiple devices. When the inevitable happen and devices need to be checked out it’s a sense of relief having the membership to back you up

The membership is a great value. You really can’t go along with it and geek squad is always there to help and answer any questions. You may have. There are great group of people lots of respect to the work they do.

This membership has been totally worth it for me. The member pricing alone saves money over time, and having access to support when I need it is a big plus. I like the peace of mind that comes with added protection and benefits, especially on bigger purchases. Overall, it’s convenient, reliable, and something I actually use. I’d definitely recommend it to anyone who shops here regularly.

this product gives me peace of mind, knowing that my repair costs for my devices will be capped. It is reasonable to expect out of pocket repair expenses to greatly exceed the $179 premium which helps in budgeting and managing costs, especially with the high costs we are all experiencing.

This was my first time going to best buy.. Everyone was very nice . I just got window 11 computer and got my self in trouble.. buying the membership was a good idea because I know something would happen again.

This was a good purchase as it allowed the transfer of data from my old computer to this one. Also had an issue with another item and was able to get in touch with someone who helped get the item up and running. The AI answering was somewhat less than helpful.

I only give this 4 stars because I never used the service, although I paid $200 for the protection. But it does last a year which was a nice safety net for my products. If you’re clumsy or damage things easily, I think this would be a worthy purchase. But I did not have use for it.

Deagun and Leon, (Geek Squad members who personally helped us before we even bought My Best Buy Total) are outstanding representatives of Best Buy. They are both very knowledgeable and super helpful. Deagun helped us choose our HP OmniStudio, and told us about the benefits of My Best Buy Total. We are super happy we bought this protection as it gives us peace of mind, the advice and discounts more than cover the purchase price. The Geek Squad at the Rosedale location is amazing! Highly Recommend!

I really love the Best Buy Total membership. Having protection included on everything I purchase gives me peace of mind, and whenever I’ve had an issue, getting it replaced has never been a problem. The process has always been smooth.

The My Best Buy Total membership has been a great investment for me. The exclusive member pricing has saved me money on multiple purchases, and having 24/7 Geek Squad support gives me real peace of mind. I also like knowing that my devices are protected without any hassle. The benefits feel worth it every month, and the customer service has always been helpful and quick to respond. Overall, it’s convenient, reliable, and definitely adds value to my shopping experience.

It has been a year or so since I bought the Geek Squad package and the changes are stark. I received a protection package in the past that scanned and protected my computers. The troubleshooting and repair was for up to three devices and didn’t cost more than the membership. Certainly not the same thing anymore. Looks like there might be a slight discount on some unnamed items on occasion, but only a discount on fixing problems. Plus, the cost increased significantly.

As a Senior citizen, this membership is a big help! Since retiring, technology has progressed very rapidly and I appreciate being able to pick the brains of the “Geeks,” Add to that, the member prices and unlimited Geek Squad support are reassuring!

I felt I would benefit from the Best Buy membership. I have actually used it and it was worth the cost, The Geek Squad was able to solve my issue with minimal input from me, and I've had no further issues. I would recommend this purchase.

I thoroughly believe this is one of the few.paid memberships that are worth it. Just the included 2 year warranties on everything i buy easily pays for the membership. Then there is the member only deals and discounts.

I recently became a My Best Buy Total™ member, and the perks are what really caught my attention. Between the product protection, 24/7 Geek Squad support, and special discounts, it already feels like a smart decision. One feature I really appreciate is the price match guarantee if a product’s price drops after I buy it, or if a major competitor has it for less, I can get the difference refunded. That’s a huge bonus and makes me feel confident shopping here, knowing I’ll always get the best deal. Even though I’m new to the program, I’ve already seen how convenient and valuable it is. I’m glad I joined and I’m excited to keep seeing the benefits add up.

After paying its renewal price when you've qualified for its card and perks within, its when you have to use its benefits to keep your purchase in good working condition as a in store warranty its not too bad.