Customer Ratings & Reviews

I purchased this hoping to solve my laminate/hardwood floor cleaning issues. I really wanted this to work. It does not have the suction of the dyson. Any kind of hair gets wrapped around the cleaning roll and is a pain to get off When using it to clean the floors it leaves lines so I still have to go back over it and buff it with the Bona mop pad. Don't like the cleaning solution that comes with it. It kind of leaves a haze. If you have a bigger spill it is good to get that cleaned up right away. It is not a horrible vacuum. For a touch up clean it is ok. Not the go to for the larger deeper weekly cleaning.

Works great. Only gave 4 star because of the cord

Have only used twice but did its job. Cleaned the floors well and want to difficult to clean the vacuum after. Did not use the cleaner it came with, was too strongly scented. Used a different cleaner, left steaks on my floors. Overall happy with purchase.

Easy to follow instructions.Very satisfied with the machine,used it on the tiles & Carpet. Did an outstanding job

Got this to help with our dog getting old and could not make it outside. Every morning getting down on our hands and knees to clean up the mess. This has made the clean up so much easier. Now months later our new rescue dog that likes to dig holes in the back yard and come in with dirty feet on the wood and tile floor this makes clean up so easy.

It cleans tile and carpet rugs really nice the machine itself is easy to clean up when your done excellent tool

Cleans floors fantastically. Follow easy instructions to use and clean after use.

This product is lightweight and easy to manuever and that is the only reason i am giving it a 2 star. We have only had this product since February and used it once for the mop which is good, but the vacuum is not that great. I wish we would have just returned it early on.

Great product for fresh messes. My only complaints is that it clogs easily when only using as a dry vac and if mud is allowed to dry before cleaning it takes extra effort and multiple slow passes to clean it.

Works amazing with picking up if dog hair! Love how it takes so much time off of the cleaning process

Easy, effective and fast to clean all areas or just accidents.

Love this machine! Cleans amazingly and so easy to operate. Best investment especially if you have pets

Very happy with this Crosswave for our house that's mainly hardwood floors, vinyl plank, tile, and some areas rugs. Being able to clean up and mop at once is nice, and it's fairly easy to clean and maintain as well

I love the versatility of this product. I have used it for some pretty heavy traffic areas on hard surfaces and carpet and it has done a great job. I wish I had gotten the cordless version but not sure how long the battery would have worked for me.

Cleans perfectly no spots or streaking. Easy to clean

This product is great for picking up pet hair and easy to empty.

This is super easy to use. Very efficient and convenient for quick cleaning. Not to happy on theme power as I had some spots that took 3 or 4 pass to get cleaned. Also you have to clean it as soon as possible if not you will get stuck with a funky smell.

Great for hardwood floors, easy to clean and dispose dirty water.... comes with cleaning tray that makes cleanup and storage a breeze. Great job Bissell! The only thing that’s missing is a sanitary/steam setting.... that feature would make this purchase 5stars for sure.

We love this thing!!! I'd always heard what a great purchase this is and those people weren't lying! It picks up all the hair and makes the house smell so great! My only complaint is that it's not meant for carpet, and I didn’t realize that before I purchased it. But that's my own fault for not reading the description close enough! Still a great purchase!

I love that you can vacuum and clean the floors or rugs. This works well on my carpet and ok on the flooring I have. I believe if I had a different floor I would like it a lot more.