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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,499 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product, however it gets filled pretty quickly and the dog hair can clog the machine up. It is nice for a quick clean up especially when you are tired of muddy paw prints and pulling out the old mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I don’t have time to vacuum and mop I have 3 kids one disabled 5 dogs and I live in the country so dirt all the time I can vacuum and mop at the same time and omg I will buy this all the time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , easy to use Clean very good See other review just to be sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Several months later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several months laterI love this item, with one exception, I wish it was easier to pull over thick throw rugs. This is my second cross wave. My son is in the Air Force and permanently borrowed my first crosswave. I wish it had a handheld device that made it easier to get into small crevices like around behind the toilet, but, over all I would strongly recommend this to anybody: easy to clean, easy to move maneuver, and easy to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This Bissel cleans in a whistle.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because our senior dog sometimes makes a mess. How did I manage before without this? No more bending over or on my hands and knees. Cleans so well and also dries the area. Best cleaner ever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great wet vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has three women - my wife and two daughters. So,I don’t have to say anything further than that as far as hair is concerned. We got the pet pro specifically for that. This unit does a fantastic job of picking trapped hair and dirt from carpets. It does a great gob on hardware floors and tiles as well. I would recommend this unit to any potential buyers with out any reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for people with pets

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My wife and I had a shark vacuum and she was never happy with it. We gave this one a shot and she absolutely loves it, gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the crosswave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our tile floors. Makes mopping less of a chore.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product for neat freaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super easy to use, cleans the floors without leaving anything behind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have with kids and pets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a black dog and sweeping up his hair never worked. It would just float/ blow away and the vacuum would do the same thing. This crosswave has done amazing. Definitely recommend if you have pets especially if they are messy eaters also. So simple and easy to use my 6 year old loves to clean the kitchen floor! #momwin

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and does a great job. The cleaning is with little effort at all

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Multi-tool for your home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is strong enough to clean up after our hairy dog and can clean the floors with clean water. We have brick flooring throughout the house and this is the perfect tool to help keep our house shipshape!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use, light, compact, and I love doing cleaning now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to use and lightweight. The swivel hand makes it easy to get into corners.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best floor cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on our floors. Easy to use and clean. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase!!! It is easy to set up cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best invention ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine and enjoy mopping / vacuuming, I have no complaints. I use pine sol as my solution. I bought the corded one because I have a bigger area to clean and the cordless one only last for 30 minutes. I am so happy I don’t have to vacuum and then mop with an old school mop. It sprays clean water and sucks up the dirty water.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Bissell CrossWave Cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cleaning tool because we have a small dog that sheds a lot. The Bissell CrossWave does a excellent job of removing hair from the carpets and tile floors. Would recommend this cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    If you have pets your need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest annoyance is having dirt and dust and hair sticking to bottom of my feet!! This is absolutely the best purchase I have made. I have tile floor throughout the 1st floor of my house and I have several pets and they all shed. It is awesome being able to got thru and just make one swipe around the house. No more sweeping then mopping.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job cleaning, from rugs and low carpet. Taking it apart and cleaning it is tedious

    I would recommend this to a friend