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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super easy to use. Very efficient and convenient for quick cleaning. Not to happy on theme power as I had some spots that took 3 or 4 pass to get cleaned. Also you have to clean it as soon as possible if not you will get stuck with a funky smell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood floors, easy to clean and dispose dirty water.... comes with cleaning tray that makes cleanup and storage a breeze. Great job Bissell! The only thing that’s missing is a sanitary/steam setting.... that feature would make this purchase 5stars for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product, however it gets filled pretty quickly and the dog hair can clog the machine up. It is nice for a quick clean up especially when you are tired of muddy paw prints and pulling out the old mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , easy to use Clean very good See other review just to be sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have with kids and pets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a black dog and sweeping up his hair never worked. It would just float/ blow away and the vacuum would do the same thing. This crosswave has done amazing. Definitely recommend if you have pets especially if they are messy eaters also. So simple and easy to use my 6 year old loves to clean the kitchen floor! #momwin

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the crosswave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our tile floors. Makes mopping less of a chore.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great wet vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has three women - my wife and two daughters. So,I don’t have to say anything further than that as far as hair is concerned. We got the pet pro specifically for that. This unit does a fantastic job of picking trapped hair and dirt from carpets. It does a great gob on hardware floors and tiles as well. I would recommend this unit to any potential buyers with out any reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for homes with pets, I don’t feel the need to have the floor freshly vacuumed if I don’t want to, this does a great job and sweeping and mopping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Several months later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several months laterI love this item, with one exception, I wish it was easier to pull over thick throw rugs. This is my second cross wave. My son is in the Air Force and permanently borrowed my first crosswave. I wish it had a handheld device that made it easier to get into small crevices like around behind the toilet, but, over all I would strongly recommend this to anybody: easy to clean, easy to move maneuver, and easy to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product for neat freaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super easy to use, cleans the floors without leaving anything behind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for people with pets

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had a shark vacuum and she was never happy with it. We gave this one a shot and she absolutely loves it, gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job cleaning, from rugs and low carpet. Taking it apart and cleaning it is tedious

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and does a great job. The cleaning is with little effort at all

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty well. I do like the 2 in 1 feature of mop and vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use, light, compact, and I love doing cleaning now

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It’s alright..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely does it’s job, however I wish the strainer worked a little better for the pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to use and lightweight. The swivel hand makes it easy to get into corners.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best floor cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on our floors. Easy to use and clean. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best invention ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine and enjoy mopping / vacuuming, I have no complaints. I use pine sol as my solution. I bought the corded one because I have a bigger area to clean and the cordless one only last for 30 minutes. I am so happy I don’t have to vacuum and then mop with an old school mop. It sprays clean water and sucks up the dirty water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase!!! It is easy to set up cleans great.

    I would recommend this to a friend