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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mop/vacuum. I hate using a broom because debris is always left behind. I find the best way to use it is to vacuum first and then mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Crosswave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted one of these, but I was kind of skeptical. To my surprise it actually does a pretty good job cleaning. The only complaint is that it leaves the rug a little wet in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, very easy to use and cleans very well

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Best vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It’s a mop and vacuum in one. Best if you have pets

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Easy to use. Best cleaner I have used. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Gets a good scrubbing action when using to slowly without having to do all the hard work myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal

    Rated 5 out of 5 stars

    Great with pets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes cleaning the floors easy. Is god with pet hair

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great hard floor vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best thing for our floors. We use it 2+ times per week and with pets the ability to vacuum and mop in the same go saves us so much time. Excellent product. One note would be when buying replacement brushes be sure to get the ones from Bissell and not the off brand ones found on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I had my doubts but it is amazing machine. I would highly recommend it. It is better than a mop and bucket using dirty water. It completely uses fresh water all the time so the floors are totally clean. Saves on the back by less bending over as well as you use it like a mini vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a all in one mopping vacuum for light cleaning in smaller arieas this is perfect. It cleans my small 1000sqft hardwood area with area rugs very well and takes out light stains and pet tracks. It may leave you wishing for a slightly larger collection tank if you have a larger space. But all in all perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for one and two bedroom apartments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lightweight cleaner that works great in my one bedroom apartment. It moves easily and gave the carpet a good cleaning. Easy to take care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's getting the job done and I don't need a mop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the vinyl flooring just right honestly. The area rug part is definitely that so don't think it's going to work on your short length carpet because it certainly didn't do that lol. Overall, it does the job I need it to as my cats yak up on my floors while I'm sleeping. For carpet, carpet, just get the spot bot. Doesn't do the same job but it works for those bad spots.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. It was not what I was looking for but it does the job well. Had to replace a Shark pet vacuum which we left in California when we moved because not enough room in our car. This was the closest thing to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mop/vac! It's well designed and easy to use. I like the strainer to remove the dust and hair so that it is safe to pour the dirty water down the drain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for streamline cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home is a combo of wood and premium linoleum plank, with area rugs. This mop does fine on the linoleum and area rugs to vacuum and refresh them. Its sadly horrible on the wood. Its blotchy and uneven, I dont feel like the brushes do much for any dirt unless it can be vacuumed up. Overall I wouldnt recommend to anyone with wood if you like a nice clean floor before waxing. The cleaning cycle and cleaning the unit is easy, although I do not use the chemicals included. Background, 2 dogs, kids and an active lifestyle. Ive used this unit for the past 6 weeks, at least once a week. We were hoping for something to make cleaning more streamline without using several items to get it done more quickly. If you do not have wood floors, this unit might work great for you. But if your looking for something that scrubs a little and want clean hardwood...keep looking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    nice to combine vacuum and cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With pets, I'm constantly cleaning my floors. Would have to vacuum and then go over same space again with mop. This Bissell CrossWave cut my cleaning time in half. Not crazy with how to maintain the equipment though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    You can eat off my floors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my floors were clean using the steamer. NOT!!! This saves me so much time. I can vacuum and mop all in one and my floors are 100%clean. I am not spreading the germs and gook around I am actually removing it from my floors. So worth the money. No more renting carpet cleaners this does it all!!! Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Hair gobbler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using for 2 weeks, we are very pleased with this vacuum. We have 2 german shepherds and this thing gobbles up all the hair with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Favorite mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first whether this mop would vaccum and clean good, but to my surprise it worked as promised and was worth every penny. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for fast and easy cleaning of hardwood floors, also suction is good for vacuuming carpet.

    I would recommend this to a friend