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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $499.99

Customer reviews

Rating 3.9 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the CrossWave X7's cleaning performance, ease of use, and powerful suction, frequently praising its lightweight design and cordless convenience. However, some users express concerns regarding the battery life and the relatively small size of the water tanks. A few customers also mentioned issues with the product's reliability and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 236 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! Very easy to to use very easy to clean! Had previous model which I liked but glad we upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wet/dry vac!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very convenient however the rolls need to get replaced more than expected. I do have a dog who sheds a lot so might be why,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best! We have tried many others and they all were terrible. This was our last try and a cordless. The best for last!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! purchased this in July 2023, now in Nov 2023 the vacuum no turns on and immediately turns off with error. Now I have to ldeal with Bissell support, if I deal with BestBuy protection plan I will lose my 3 year coverage and purchase a new one....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect device if you have pets, able to clean all floors at the same time!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the extra price. Still have to clean everything. Can’t get under tables well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Cordless, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Versatile wet/dry vac that provides convenience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this wet/dry cordless vacuum from Bissell. I wanted this particular vacuum because I have a cat that sheds a lot and sometimes will peep on our carpet because her litter isn't changed as frequently as she would like. We also have kids that can sometimes be messy and spill food on the carpet. Another primary reason why I got this Bissell wet/dry vac is because I also have hardwood floors. I have always owned a big bulky deep cleaner for the carpet because of the fur baby and our kids. The big cleaner has always worked, but it isn't very convenient to get it all set up if I just need to clean a small area. Now that I have this Bissell Crosswave X7, I can tackle those stains right away. This Crosswave is very easy to get started on those stains and plus they give you 2 cleaning solution bottles. It has worked well at cleaning some pet stains, but also food stains made by our kids. What makes it convenient, besides it being easy to set up, is that it is light weight, cordless and easy to clean up the machine after you are done. I no longer have to spend a lot of time prepping and cleaning afterwards like I used to do with our bulky carpet cleaner. Another reason why I am grateful for this Bissell is that I can also use it on my hardwood floors and area rugs. I will usually do the hardwood floors in the morning and let the machine recharge and in the afternoons I will then move on to the area rugs. The charge time is 4 hours with this machine, which is really not bad considering all the work that it does for you. It does a pretty good job on my hardwood floors, but I think it does better on my carpet and area rugs. Overall,, I am very happy with the performance of this wet/dry vac as it allows me to tackle the different floors that I have in my house and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best invention EVER !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE!!!!!!!! I’m obsessed I’ll never use anything else I swear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect tool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 2 dogs you have to clean a lot of space! Quality is 100% and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item. Made mistake bot buying extended warranty. It stopped working after 30 days and probably only used it twice. Never buying this again. When for a refund and git denied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love the vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far so good. It is supper strong and picks up a lot of German shepherd hair with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bissel! I have two far fur babies and it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bissell Pet Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the vacuum. We have pets and it makes things a lot easier. On all hard surface floors.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Vacuum and mop all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the water and waste tank was larger. Also wish the suction was stronger

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best floor cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only machne that can keep my tile floor cleaned. Will buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this for my kids and dogs! It’s so easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i expected it leaves the floors looking great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Making our floors so much cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great for pet hair as advertised. I am a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    X7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing would definitely recommend to anyone .

    I would recommend this to a friend