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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $499.99

Customer reviews

Rating 3.9 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the CrossWave X7's cleaning performance, ease of use, and powerful suction, frequently praising its lightweight design and cordless convenience. However, some users express concerns regarding the battery life and the relatively small size of the water tanks. A few customers also mentioned issues with the product's reliability and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 236 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bissell mastered this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Works great inky issue is the limited battery power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for homes with pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of this vac. It’s easy to use and quiet to boot

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing On Hardwoods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! My wife absolutely loves this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bisset crosswave 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works so well and so easy to use. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. The best one I have purchased yet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent equipment to do all the cleaning you need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our hardwood floors and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for one-step vacuum and washing feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a lot of work to clean machine after using floor wash features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Crosswave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase I have made Jin a long time works great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy works as expected vleans and vaccuums .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth 500 bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 500 bucks I expected a little more. It’s just “ok”, doesn’t vacuum very well and doesn’t mop very well. Both the water and the dirty water compartments are tiny so there isn’t much area you can clean at a time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Heartbreaking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this item so much. The suction is amazing, the mop part is horrible. It leaves streaks so bad. Yes, I read the reviews before I bought and yes I still wanted to love this item, but I can’t return it fast enough because my heart is broken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Skip this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I purchase this for my tile kitchen floor. It stopped spinning the second time I used it. It’s a lot of maintenance and sucks a lot of cleaning fluid. I used what it came with in 1 time(my kitchen is not that big)! I purchased an ecovac debot N8 and it’s so much better. Besides the fact it does it by itself, it cleans better! It also requires barley any maintenance.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Never buy from best buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum broke after using it for 4 times (45 days) . Bestbuy wont take it back neither will the manufacturer.never buying anything from best buy i will make sure to tell everybody i know too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working after one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product around one year. It is not working now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worth 500 bucks? Probably not.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one worked great for the first few days. A week later when we went to use it again, it gave us an error light and Bissel support told us to either return it or send it in for diagnostics. (The roller wouldn't spin asif the motor died.) For 500 bucks...not sure. Got a 2nd one as a replacement but if this one so much as burps I'm returning it for a mop bucket and mop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It will not work for too long!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get it! The first one I got stopped working after two weeks. BestBuy replaced it for the same model since I could not return it. Two months later the new one stopped working. I called Bissell since the warranty still good. Getting someone to help me took a while. I got disconnected multiple times. Finally I got someone that gave me a list of vacuum repair shops around the city where I could take it. At the shop I found out that they have to ship it back to the company anyway. It makes not sense, but it is going to take over two weeks to get it back. Sometimes paying more for a product does not mean you are getting good quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    BISSELL should do better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t waste your money. It is nothing but problems. Despite constant maintenance ie cleaning changing contacts, contacts on dirty water tank, rollers and replacing the filter, it doesn’t change completely, every time I go to use it, I get dirty water tank errors within seconds of turning it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it already

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression: this machine cleans amazing! Love the feature with the independent clean and dirty tanks. I like the fact how there's no cables involved, and decent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new/better solution to clean up after my new puppy. Did a lot of research and this product kept coming up as the best. Works great and is easy to setup and clean.

    I would recommend this to a friend