Customer Ratings & Reviews

Takes too long to get started. The only good thing I appreciate about it is the fact that you can place the deodorizer in it. I had a shark steam mop but after 6 years it gave out. I thought I'd try this brand but I wish I would have stuck with shark

I Love this steamer!! Bissell floor cleaning products & equipment are my favorite & now I can add this one to my collection. Super lightweight, Great amount of Steam, Long cord & the feature I love the most is the detachable part with the brush on the bottom for grout cleaning. Mine came with two pads. The base of this machine is nice & wide, so covers a bigger area without a lot of effort. Price cannot be beat! Great especially if you have pets!!

It works fine with no issues. Average/Decent item.

Too hard to maneuver, doesn’t slide easily. I rather use a regular mop with very hot water.

Disappointed in this steam mop. Took a chance and it was either defective or poor quality, barely steam at all, kept waiting for it to work and didn't do much at all. Returning it tomorrow at the local Best Buy store.

worked pretty decent for the last year it would leave streaks and would be a pain to continue to plug up every 5 feet but it was good until it just stopped working

That’s very hard to move its very heavy to move so it should have motorized spinning cleaning pad instead I took it back cuz it hurted my hand.

I used the cleaner on my tile floors. I turned it off to move to a different room and it would not turn back on. I tried the next day and it would not turn on.

It was easy to put together, but it did not clean as well as I expected. I was hoping it would remove persistent stains right away and it didn’t. It’s OK for regular mopping.

After 4 months started leaking and I wasted my money.

after reading the reviews I had to test it out for myself. I was blown away, Use a ground cleaner on your tile first, just spray on it then use your Steam Vac, you will be amazed.

Works as intended. I have a dog , who likes to lick the floor after giving her medicine with peanut butter. Love being able to have clean floors without the need of chemicals

Maybe it's just the item that I got but it's leaking and some broken parts inside. looks like it's already been used and the package is all torn up.

Did not get to use it at all! Broken straight out of the box and can’t return it because the return period of apparently 2 weeks has passed! It’s making a horrible knocking noise and will not steam or do anything!

I was given a product I thought I was purchasing brand new; instead you gave me a returned item that was defective. I sent it back with an email stating my disliking of your practices. I felt deceived.

Bought it to help me with disinfecting our floors. and it became my BF!!

Maybe I just got unlucky, or maybe this product is garbage. Either way, it's obvious that Bissell doesn't test their products, before throwing them in the box. Never buying from Bissell again.

Bought this item less than 6 months ago. It worked great at first but then Started leaking out the back and does t seem to steam as much anymore.

Puts way too much water on floor Would ruin hardwood floors

It was nice but broke easly twice so it breaks fast its not durable