Customer Ratings & Reviews

Doesn’t work no steam is coming out of the unit and I can’t get a refund. Bought it less than 90 days ago. Has never worked.

I used it less than 10 times & it Broke. Started leaking out of nowhere

Have not had the chance to use the product yet so cannot rate or recommend at this time.

In retrospect - I've realized that in my 61 years - other than the house I grew up in (linoleum floors) that I've never lived 15+ years anywhere...so I was fooling myself that when we built the home we used a darker grout. OH NO! I called to see what it would cost to have it professionally done and kitchen alone was over $300. I read the reviews and decided to give it a go. I was TRULY AMAZED. Now it isn't a panacea miracle cure nor is it quick to fix if your grout is as bad as mine was...however I would say that after about 4 hours of work (not much on hands and knees) the steam mop has removed at least 85% of my yucky grout dirt...seriously it was SHOCKING! By the time I finish my house, I might wear it out - but it was easy, reasonably priced (think how much I'd have to pay to do the entire home!!!) and that grout cleaner is the BOMB! Thank you Bissell!

Found water drops in water tank, however I decided to use it to clean my kitchen floor. Cold water came out, not steam. Returned to Store.

Leaves a lot of steaks. Dont recommend the products. These steaks are quite noticeable

I cannot I thought I was buying a RUG Cleaner my fault

Very disappointed in the durability of the steamer. It stopped heating after just a few months. Buy with caution or get an extended warranty.

Lasted for a few months, now just makes noises and drips water everywhere

Leaves streak marks this was my second bissel. Tried both cleaning pads they both leaves streaks on my kitchen floor. Not happy with product

This is the worst machine i have ever bought. It does NOT clean the floor at all! All bissell would do is send me an extra pad and solution. Do not waste your money

This item abruptly stopped working 2 months after purchase. Very disappointed. Cannot return as return or exchange date has expired!!

I have a poor kitty that leaves spots so I felt the steam mop would be the sanitary way to clean up the messes. No problems but for a smell that it leaves the room. I know my mop is new but the odor is like burnt plastic. It came with a scent disc but that doesn’t help.

Was a gift did not work on first use, never created steam

This model did not work at all I had to return it.

Does not give much steam. Sometimes only water comes out.

Worked well but has major leaks after using just few times in a year in my kitchen.

I tried Shark and thought that was better than bissell!! Bissell makes knocking sounds while steam cleaning floors.

Does not work right at all. I can mop three strokes and then steam stops. Takes 3 minutes or so to come back on. Takes me longer to clean.

I have never written a review before. That I am writing a review for this product speaks volumes to the quality product that it is. I'll admit I didn't really want the steam cleaner, my husband did. I found his interest in a new floor cleaner a little perplexing because he doesn't do any of the cleaning. He stated he might be willing to clean the floors if we had the steam cleaner. I didn't really think this would be the case but for $99 I gave him the thumbs up to purchase the steam cleaner. Last night, we decided to try our hand at using the steam cleaner to clean the grout in the tile. We recently purchased an existing home and the tile grout is dark in our high traffic areas. Prior hand cleaning didn't improve the grout color much and it was hard work. I cleaned an area of the grout with the steam cleaner and could not have been more impressed. What a significant improvement! My husband came over and said, "WHAT! I CAN'T BELIEVE IT. LOOK AT IT! I am awesome and your welcome because I am the one that wanted the steam cleaner." LOL! We spend the rest of the evening and next morning literally fighting over who was going to clean the grout. It is easy and actually fun because it is so gratifying to see it so clean. I am about as skeptical as they come when it comes to products and claims about what they can do. We did consider a couple other floor cleaners before we made this purchase. We did not know if a steam cleaner was the way to go and I'll admit I was concerned about using it on our hardwood floors. After one steam clean our tile and hardwood floors look amazing. I hope this review is helpful to you as you consider whether you want to purchase this steam cleaner. I promise you that you will not be disappointed and in fact will likely find yourself recommending this steam cleaner to everyone you know.