Customer Ratings & Reviews

The product works great but my rating reflects what I actually received. I purchased this brand new from Best Buy. When I unpacked it, it was obvious that it was used because there was water still in the part that holds water. I called customer service to see if they'd offer a credit for a used excellent product but the rep said no and told me to return it for a refund. I've purchased a different product with Best Buy where I was missing a USB c cord and they gave me a credit. Unsure why the rep couldn't do it in this scenario. I decided to just keep it and will probably limit my buying from Best Buy.

I love the scrub piece it has for cleaning grout but it should have more detachable pieces, i just love that i don’t have to bend down to scrub. Overall a good steam mop and scrub

Cleans the floor and steams very well. Definitely recommended. THANK YOU!

I just loved how efficiently it works on my tile. I have 2300 sq frog tile and keeping them clean was so much tiring but this mop works like a wonder. The cord is long enough to cover my almost entire area. Loved the steaming performance.

This steam mop is easy to use and leaves our floors extremely clean. It is wonderful that it comes with two cleaning mops that are easily cleaned in the washing machine.

This steam mop is fast and easy to use on my laminate floors that were extremely dirty after a week of having many guests over with kids, our 2 shih tzus, food/drinks, and not to mention the constant in and out which tracked in more dirt than normal. I was overwhelmed on the thought of getting my floors clean for my crawling 9 month old but with this steam mop made it such a breeze and enjoyable to clean the floors. I actually cant wait until they're dirty again!

This is a replacement for another Bissell I had purchased. It works great. lighter in weight than my previous one. easy to use and store. love it.

GOOD PRODUCT, WORK PERFECT WISH IF YU CAN PUT MOR THAN WATTER

I love things that work and are simple to use and put together. It does what it claims. I no longer use a regular mop! It’s deep cleans everything. A must have if you have pets.

Great stream mop only used it twice so far. We have ceramic tiles it works great. I have a two-year-old and a 4-year-old German Shepherd.

This steam mop is so easy to use and gets my wood and linoleum floors very clean!! I highly recommend it!

I bought this steamer to replace an old steamer/vacuum that suddenly died. I never really used the vacuum on the old one relying on the more powerful stand alone vacuums that we have. My wife was replacing the area rugs in our living and dining rooms so I wanted to deep clean the floors before I used a restore on the hardwood floors. This steamer worked great, no visible streaking or excess water on the floors. I was really impressed by how much additional dirt this steamer picked up. After the hardwood floors I tackled the ceramic tile in our kitchen, foyer and bathrooms. Again the steamer worker great. Several features on this steamer I liked more that the old one 1) It has a swiveling head, much easier to use in tight spaces. 2) A larger water capacity 3) Two steamer settings although I preferred the high setting even on the hardwood 4) The scrubber feature where you can temporarily remove the steamer pad and use a scrubber to loosen sticky stains. I also understand it works well on cleaning discolored tile grout. I'll try that at a later date. 5) You get two types of pads, a softer one that I used on the hardwood and a slightly coarser one I used on the tile. The pads are easily removed and clean up in the washer. 6) It also comes with a couple of scented discs that can be used for a more fresh smell. My wife is sensitive to certain smells so I haven't used those yet but still a nice feature my old steamer lacked.

This mop is amazing. Easy to use. Cleans extremely well. I can literally feel the difference when walking on my floors after I have used this product.

I love how good it cleans. I have 3 babies so I needed something that I could use to get the job done fast and effectively as well

Great mop - gets the floor clean and with a lot less time and effort than a traditional mop.

Mop works great on our tile floors. I purchased for the scrub brush piece that cleans grout and don't expect miracles but it does work well.

I was excited to buy this to clean/sanitize my floors in the entire house. I have large marble tile (very glossy) in first floor and semi gloss wood floor on the stairs & second floor. I started downstairs first, and worked my way upstairs. I followed the exact directions, and the first floor with marble came out terrible with super large streaks of water. I had it set to high steam, and was using the rough textured pad for the stains. I then began the stairs, and worked my way up to the second floor. Refilled the tank with water, and began the same process on the second floor and came out way better. This doesnt work great with high gloss tile. Wood is better to absorb the moisture it leaves behind. Pros: the cord is very long, and the tablet it comes with in the box left my house smelling really good. I will give it one more shot with the first floor’s marbel tile on low steam setting, and the white pad to see how it goes. If the outcome is the same, I’m going to return it.

Love how compact it is (fits in small spaces) and how clean it leaves the floors.

This is easy to assemble, fill and use. It is lightweight and smaller, so fits well in the storage closet. Perfect for cleaning tile, wood or vinyl.

I love that I can clean and disinfect without chemicals! I use distilled water and my floors are amazingly clean! Worth every penny!