Customer Ratings & Reviews

Great mop - gets the floor clean and with a lot less time and effort than a traditional mop.

Works decent, needs to come with more accessories in the box and either I lost a screw or it was missing one to hold the handle in. Nothing worth returning over.

I like it...Lightweight and cleans well for the price. Could use more of the coarser pads as we have lots of tile with grout!

I had the previous version for a few year and loved how easy it was to use. This one is even better and cleans my entire house spotless

The product works great but my rating reflects what I actually received. I purchased this brand new from Best Buy. When I unpacked it, it was obvious that it was used because there was water still in the part that holds water. I called customer service to see if they'd offer a credit for a used excellent product but the rep said no and told me to return it for a refund. I've purchased a different product with Best Buy where I was missing a USB c cord and they gave me a credit. Unsure why the rep couldn't do it in this scenario. I decided to just keep it and will probably limit my buying from Best Buy.

We got this mop in the interest that it sanitizes the floors. We now use this nearly every day and it is very lightweight and easy to use. You definitely want to use the scent disks if you have pets because after using it in a home with dogs the pad starts to smell like wet dog. The pads are easily washable in the laundry and you can find replacements nearly anywhere at a reasonable price. I highly suggest this model because of the steam brush feature. This brush focuses the steam and cleans deeply. Great product!

Great purchase. The steamer is easy to use and has a long cord to use throughout the kitchen. Love that it has two settings of power.

I loved my Bissell 1940 steam mop and was looking for a replacement after it eventually gave out on me. I was going to purchase another 1940 model when I discovered a newer version and I love this one even more. The longer cord is a great bonus for my home use but its the detachable handle that includes a scrub brush that is worth the upgrade and slight price increase. This model incorporates a steam scrub brush that truly gets into the grout and deeper crevices of my limestone floors. I love it.

I was excited to buy this to clean/sanitize my floors in the entire house. I have large marble tile (very glossy) in first floor and semi gloss wood floor on the stairs & second floor. I started downstairs first, and worked my way upstairs. I followed the exact directions, and the first floor with marble came out terrible with super large streaks of water. I had it set to high steam, and was using the rough textured pad for the stains. I then began the stairs, and worked my way up to the second floor. Refilled the tank with water, and began the same process on the second floor and came out way better. This doesnt work great with high gloss tile. Wood is better to absorb the moisture it leaves behind. Pros: the cord is very long, and the tablet it comes with in the box left my house smelling really good. I will give it one more shot with the first floor’s marbel tile on low steam setting, and the white pad to see how it goes. If the outcome is the same, I’m going to return it.

Works great and does a better job of cleaning grout than other models

Easy to use and delivers a very clean and fresh floor. I love this thing and it also makes my kid want to do chores because she thinks it’s cool... bonus!

I love this mop. It has a nice long cord and it’s so easy to set up and clean. I used it to get rid of paint stains on my flooring when we were remodeling.

Great light weight steam mop.Just wish it had a triangle mop head which would get into the corners better.But overall it does the job and has enough steam to do a large area. I like that it comes with 2 mop cloths.

love it. Very good product, light, easy to use. Much easer cleaning around house. Recommend it a lot!!!

I am in love with this mop! I wanted to buy it for a long time but was hesitant due to all the controversies but finally I did and have no regrets. The floor shines after it and smells great. I have a cat, dog and a toddler and obviously mess on the floor. I don't use this mop every single day cause I have something lighter and faster for quick clean up but for a deep clean I use it and wow! It really gives that fresh and super clean feel and look to the floor. I've never regretted buying it.

Husband loves it. It is very easy to use and cleans floors perfectly. We do vaccum the floors first.

We have a new puppy so our floors needed some work. The Bissell PowerFresh Pet we bought in 2017 was only partially working, so we bought this new one. WOW. For 15 years, I have been trying to clean the grout in our tile. In less than one hour, it was looking like new. The combination of the steam and the brush with this deluxe model really worked wonders. For $100 I would highly recommend. I have estimates from contractors for twice that to do the same one time!

Leaves the floor clean and easy to use. I love this steam mop so much that I bought another one as a gift for a family member.

Very handy tool for cleaning tile and hard wood floors. 2 steam settings and 2 machine washable shammy’s allow for deep or mild, streak-free cleaning. For lighter colored tiles, I recommend adding a small amount of bleach to the water in the fill cup. There is also a way to remove the bottom piece to reveal a brush to scrub the grout between tiles. Great tool for the price.

have tile throughout my new home. Got tired of mopping with swiffer. Really enjoy this tile cleaner, lightweight and seems to clean well. Bought several extra pads to use.