Customer Ratings & Reviews

Hello Soupe. Here are some troubleshooting steps you can try to maximize your cameras' functionality without a subscription: the Blink cameras will still provide live view access and real-time motion alerts to your phone without a subscription, you can use a USB drive with the Sync Module to store video clips locally instead of cloud storage (this requires a compatible USB drive and setup through the Blink app), and you can adjust motion detection settings to reduce unnecessary alerts and make the most of the live view feature. We appreciate you taking the time to share this feedback about the subscription model, as it helps us understand customer expectations around pricing and features for travelers and RV users who may have different needs than traditional home security users.

Hello, EugeneW. Thank you for your feedback on the Blink Outdoor 4. We're glad to hear you're enjoying the clear video quality from your cameras. We understand your frustration with the battery life and the lack of guidance on rechargeable battery replacements. The Blink Outdoor 4 is designed to deliver up to two years of battery life based on default settings using two AA 1.5V lithium metal batteries; however, actual battery life will vary based on device settings, usage frequency, and environmental factors such as temperature. To help extend your battery life, try lowering the motion sensitivity slightly in the Blink app, reducing the clip length, and using Activity Zones to limit detection to only the areas you need monitored. A weak Wi-Fi connection to the Sync Module can also cause the camera to use more power, so ensuring a strong signal can make a significant difference. Regarding battery replacements, Blink cameras require AA 1.5V non-rechargeable lithium metal batteries for optimal performance. Rechargeable AA batteries typically operate at a lower voltage (1.2V) and may not provide consistent performance or the expected battery life in Blink cameras. For customers looking to extend battery life beyond the standard two years, Blink offers the Battery Extension Pack (sold separately), which is compatible with the Blink Outdoor 4 and provides up to four years of battery life with four AA lithium metal batteries included. If you continue to experience shorter-than-expected battery life, Blink Customer Support is available for further assistance at 1-833-392-5465. Thank you for your feedback, and we hope this information helps!

Dear GoZagg,

Thank you for sharing your feedback about the Blink Outdoor 4 Wireless Security Camera system. I'm sorry to hear about the connectivity challenges you've experienced after adding these cameras to your existing setup.

I understand how frustrating it must be to deal with disconnections right after purchase, especially when you had to replace batteries immediately and go through the process of deleting and reconnecting the cameras. The ongoing issues with low network connection and slow live view response times are certainly not the experience we want you to have with your security system.

Network connectivity can sometimes be affected by factors such as distance from the Sync Module, Wi-Fi signal strength, or interference from other devices. Here are a few suggestions that might help improve performance:

Ensure your Sync Module is positioned centrally and away from other electronic devices that might cause interference
Check that your cameras are within the recommended range of the Sync Module
Verify that your home Wi-Fi network has strong signal strength in the areas where the cameras are installed
Consider adjusting camera placement if they're at the edge of your network's range

If these steps don't resolve the connectivity issues, I'd recommend reaching out to Blink's customer support team directly. They can help troubleshoot the specific network conditions in your setup and ensure your cameras are functioning as they should.

Thank you again for taking the time to share your experience. Your feedback helps us understand where we can improve.