Customer Ratings & Reviews

Dear Customer,

Thank you for your feedback about the Blink Outdoor 4 camera system. I want to clarify that the Blink system actually comes with free basic features with no additional charges required:

Live view
Motion alerts
Two-way audio
Local storage with included Sync Module

While there is an optional Blink subscription plan for extended features, it's not required for basic security functions. Since you mentioned not trying the cameras, we encourage you to:

Test the free features first
Contact our support team for setup help
Return within the return window if still not satisfied

We want you to get the most value from your purchase without unexpected costs.

Hi Ruby, I’m sorry for any confusion around viewing footage with your Blink Outdoor 4 system. A Blink subscription plan is required to store and access recorded video clips in the cloud, which is standard across most smart home security brands. You can, however, use a Sync Module 2 with a USB drive to store clips locally without a monthly fee. For more details or help setting this up, I recommend contacting Blink Customer Support at 1-833-392-5465. We appreciate your feedback and hope you have a great day!

Good Morning -user818380,

I'm sorry to hear you're having connectivity issues with your Blink Outdoor 4 cameras. Since these cameras typically have a straightforward setup process, it would be helpful to try some basic troubleshooting steps:

Make sure your WiFi network is 2.4GHz (Blink cameras don't support 5GHz networks)
Check that your Sync Module is properly connected first
Position the cameras closer to your router/Sync Module during initial setup
Try resetting the Sync Module and cameras

If you're still experiencing problems our customer support team is available 24/7 to assist you. you can reach them at 1 888-280-4331.
Thanks for your feedback, it helps improve our products for all our customers.

Hello, MarizaM. Thank you for taking the time to leave a review on the Blink Outdoor 4 Wireless Camera System. I am sorry to hear about the experience you are having with the device. I recommend contacting Blink Customer Support, as they can help with any questions about the device or how the system operates. You can reach Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Hello KKish! Thank you so much for your review and feedback of your experience with your Blink Outdoor cameras! I am so sorry to hear that you are having trouble with them and had to replace the batteries so soon in one of them. There are some settings that you could adjust to lengthen your battery life, especially if you are receiving numerous motion alerts. If you go into your Device Settings in the Blink smartphone app, and then go to Motion Settings, you can adjust the Sensitivity, Zones, or Retrigger Time which could all significantly change your battery life. You should get anywhere from a year to two years out of the life of the lithium-ion AA batteries under normal settings and usage, but this can be affected by network strength, heavy traffic, and numerous motion alerts and recordings. We would still love the opportunity to troubleshoot further with you so that we can possibly resolve your issues and improve your experience with your cameras. I would advise reaching directly out to us at Blink Customer Support through the Hep Menu in your Blink app. There is a Contact Us link that will take you to the ways to reach us. I hope this gets you the assistance you need and thank you again for your time! Have a great day!

Thank you for your feedback FjCV!

CatherineM,

Thank you for taking the time to share your experience with the Blink Outdoor cameras. We're sorry to hear that your experience didn't meet your expectations.

Regarding the misinformation you received in-store, we apologize for any confusion this may have caused. We will share this feedback with our retail training team to ensure better product knowledge among our staff.

About the battery life: While the two-year battery life is based on default settings and typical usage, factors like frequency of activations, video length, temperature, and settings can affect battery performance. We'd be happy to help you optimize your camera settings to extend battery life.

If you'd like, our technical support team can assist you with:

Battery optimization tips
Ideal camera placement suggestions
Any other concerns you may have

Please contact us at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thanks for the feedback,

Thank you for your feedback, GastonC. We're sorry to hear that you don't feel the Blink Outdoor 4 camera system provided the value you expected for its price point. Our customer service team is also available if you'd like to discuss your concerns or explore other options that might better suit your needs and budget.

Hello, BrittanyP. Thank you for taking the time to leave a review on the Blink Outdoor 4 cameras. I am sorry to hear about the experience you are having with the product and have some recommendations to try and help fix the problem. First, I recommend rebooting the cameras. You can do this by removing the batteries, waiting a couple of minutes, then reinserting the batteries and waiting for the camera to power back on. I also recommend ensuring you have a good Wi-Fi connection to the Sync Module and that the Sync Module has a good connection to the outdoor camera. I hope this information is helpful. If you have any other questions, please contact Blink Customer Support at 1-833-392-5465. Thank you again, and have a great day!