Customer Ratings & Reviews

Hi Globug,
Thank you for taking the time to share your feedback about the Blink Outdoor 4. We're sorry to hear you had a frustrating experience with the mounting parts. Your concerns about sturdiness and adjustability are important, and we're always working to improve based on customer input. If you're open to it, our support team would love the opportunity to help troubleshoot or explore replacement options to ensure you get the most out of your Blink Outdoor 4. Please feel free to reach out at 1-833-392-5465. Thank you again and have a good day!

Thank you for your feedback, RonO. We're sorry to hear that the Blink Outdoor 4's range didn't meet your expectations or match what was communicated by the sales associate. The effective range can vary depending on several factors including obstacles and interference. We'd be happy to help you optimize your camera placement, You can contact our customer support team 24/7 at 1 888 280-4331 for assistance.

Hello, GingerC. Thank you for taking the time to leave a review on the Blink Outdoor 4 Camera. The Blink Outdoor 4 is designed to provide up to two years of battery life with two AA lithium batteries under normal usage conditions. If you're noticing the batteries draining more quickly, here are some factors that may be affecting battery performance and steps you can take. Check camera activity - Frequent motion detection, live view sessions, and two-way talk all consume battery power. Review your activity zones and sensitivity settings in the Blink app to reduce unnecessary recordings. Optimize placement - Cameras placed in high-traffic areas or areas with frequent motion (like trees swaying in wind) will trigger more often and drain batteries faster. Adjust video length - Shorter clip lengths in your settings will help conserve battery life. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Dear StevenH,

Thank you for sharing your experience with the Blink Outdoor 4 camera system. We're sorry to hear that your camera failed after one year of use. While it's good to know the battery performance meets expectations, the early device failure you experienced is concerning and not up to our quality standards.

Dear MarlaG,

Thank you for taking the time to share your feedback about your Blink Outdoor cameras. I'm sorry to hear you're experiencing issues with motion detection and clip management.

For the motion detection concerns, you may be able to improve performance by:

Adjusting the motion sensitivity settings in your Blink app
Ensuring your cameras have strong WiFi connection
Checking that the camera positioning avoids areas with moving trees/plants

Regarding clip management, the Blink app allows you to:

Filter clips by date and camera
Select multiple clips at once for batch deletion
Download important clips to your device for safekeeping

We appreciate your feedback as it helps us improve our products and services.

Thank you for your feedback FjCV!

Dear Stephen,

We sincerely apologize for the frustrating experience you've had with your Blink Outdoor 4 camera system. Connection issues are certainly not what we expect from our products, and we understand how disappointing this has been, especially with the cameras being so close to the sync module.

We'd like to help resolve these issues. Please contact our technical support team at 1 888 280-4331 so we can troubleshoot the connection problems.

Your feedback is important to us and helps us improve our products and services.

Hello, SieraLove. Thank you for taking the time to leave a review on the Blink Outdoor 4 cameras. For wireless cameras, a live view lasts 30 seconds. Tap "Continue?" to extend viewing for up to 5 minutes total. To conserve bandwidth, a "Continue?" button appears, asking if you want to keep watching the "Live View." The button appears a few times until your viewing limit of five minutes is reached. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Dear JasonS,

Thank you for sharing your feedback about the Blink Outdoor 4 camera system. I'm truly sorry to hear about the persistent connectivity issues you've been experiencing with your cameras going offline, especially since you've taken additional steps like purchasing WiFi extenders to try to resolve the problem.

I understand how frustrating it must be to invest in a security camera system that isn't staying online reliably, particularly when you have strong signal strength and have already tried troubleshooting on your own. Security cameras need to be dependable, and the experience you're describing falls short of that expectation.

While you've already tried WiFi extenders, here are a few additional troubleshooting steps that might help if you'd like to give it one more try:

Try power cycling both the sync module and your router
Ensure your sync module firmware is up to date through the Blink app
Check if there are any sources of interference near the sync module or cameras
Verify that your router settings aren't causing connection drops (some routers have aggressive power-saving features)

However, I completely understand if you've already exhausted your troubleshooting options and have decided that Blink cameras aren't the right fit for your needs. If you'd like further assistance, I'd recommend reaching out to Blink's customer support team directly, as they may be able to identify specific issues with your setup or devices.

Thank you again for taking the time to share your experience. Your feedback is important and helps us understand where improvements are needed.

Dear FeliciaR,

Thank you for sharing your feedback about the Blink Outdoor 4 cameras, and we sincerely apologize that they're not performing as expected. Your experience is definitely not what we want to hear.

The issues you're describing—slow motion detection and batteries draining within a week instead of lasting the advertised two years—indicate something is not working correctly. This is not normal performance for these cameras.

Here are some steps that may help:

Check the camera placement and ensure they're within proper range of the Sync Module (ideally within 100 feet with minimal obstructions)
Adjust motion detection sensitivity settings in the Blink app
Ensure your cameras have the latest firmware updates
Verify that the cameras aren't being triggered excessively, which can drain batteries quickly

However, given the severity of the battery drain you're experiencing, we strongly recommend contacting Blink Customer Support directly at 1-833-425-4655 or through the Blink app. They can troubleshoot the specific issues with your system and determine if there's a defect that needs to be addressed.

We appreciate you taking the time to share your experience—feedback like yours helps us identify and resolve issues.

Hi psychmj! Thank you for your feedback on the Blink Outdoor 4. I am sorry to hear about the battery life issues you are experiencing with this device. Here are a few troubleshooting tips to help resolve these issues. If your Blink Outdoor 4's battery life is shorter than the expected two years, first try adjusting camera settings such as motion sensitivity, recording length, and Activity Zones to reduce usage. Also, ensure your Wi-Fi signal strength is adequate. If problems persist, verify that you are using the correct 1.5V non-rechargeable lithium AA batteries, not rechargeable or higher-voltage versions. You may also want to consider purchasing a Blink battery extension pack for extended life. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope this information is helpful. Thank you!

Hello, LuisZ! Thank you for sharing your feedback on the Blink Outdoor 4. I'm sorry to hear about your experience you have had with the device.

While the Blink Outdoor 4 does offer a free trial period initially, I want to clarify what functionality is available without a subscription to help address your concerns. Without a Blink Subscription Plan, you lose access to features including unlimited cloud video recording, 60-day unlimited cloud storage, live view recording, Extended Live View, and Photo Capture. However, you still retain several important capabilities even without a subscription. You can use local storage clips with a USB drive and Sync Module 2 or SD card with a Sync Module XR, which allows you to record and store footage directly to your own storage device. Additionally, you can still receive motion alerts on your phone, use two-way audio to communicate through the camera, and access live view to see what's happening in real-time. These features allow you to maintain basic security monitoring functionality without requiring a paid subscription. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Hello ShawnV! Thank you for your feedback on the Blink Outdoor 4. I'm sorry to hear about the delay and quality issues you experienced. Video delay and quality concerns often stem from Wi-Fi connection strength, distance between cameras and the Sync Module, or interference from other devices. Try positioning your Sync Module closer to your router, ensure firmware is updated, clean the camera lens, and adjust video quality settings in the Blink app. The Blink Outdoor 4 prioritizes battery life over real-time streaming, which can result in slight delays compared to continuously powered systems. I appreciate you sharing your experience, and I'm glad you found a solution that works better for your needs. Have a great day!